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Good Practice Public Mental Health

Mental health crisis care concordat: improving outcomes for people experiencing mental health crisis

By Department of Health (2014)

The document sets out the principles and good practice that should be followed by health staff, police officers and approved mental health professionals when working together to help people in a mental health crisis. It follows the refreshed Mandate for NHS England, which includes a new requirement for the NHS that “every community has plans to ensure no one in mental health crisis will be turned away from health services”.

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