By the National Audit Office (2012)
“The NHS has made a good start in making substantial efficiency savings in the first year of the four-year period when it needs to achieve savings of up to £20 billion. To build on these savings and keep pace with the growing demand for healthcare, it will need to change the way health services are provided and to do so more quickly.”
Amyas Morse, head of the National Audit Office, 13 December 2012