Categories
Cancer Integrated Care Patient Satisfaction

Patients' experience of integrated care

By Cancer Campaigning Group (Novemebr 2012)

This report highlights the need for improvements in integrated care for cancer patients and calls for greater assessment of the experience of patients and carers when developing solutions and improvements. Five key areas where patients thought improvements could be made to deliver integrated care were: securing quicker referral from GPs to hospitals for testing and diagnosis; ensuring patients find out the results of their tests as quickly as possible; providing patients with access to a named clinical nurse specialist or other ‘key worker’ throughout the care pathway; supporting patients to feel involved in key decisions about their treatment and care; and putting systems in place to make sure records and test results are available to all clinicians and staff involved in patients’ care.

Click here to view this report