By Department of Health (August 2012)
This report, based on the results of the second national cancer patient experience survey, provides insights into the level of care received by nearly 72,000 inpatient and day case cancer patients. It compares the results with the previous survey carried out in 2010 and has found an overall improvement in patient satisfaction with cancer care services, particularly in the areas of information and communication.
By Department of Health (August 2012)
This document outlines proposals for regulations to protect patients’ interests by ensuring that commissioners always deliver best value. The Department of Health are currently seeking views on these proposals and comments will be accepted until 26th October 2012.
By The Health Foundation (2012)
A review of evidence about value improvements made by changing communication, collaboration and support for self-care.
By NHS Institute for Innovation & Improvement (2012)
This free web based resource is available to help you engage patients, carers and public in decisions about healthcare provision.
Refreshed for a new NHS landscape, it offers a structured framework with online access to information, resources and case studies.
By Quality Intelligence East
Quality Profiles are a summary of Indicators, benchmarked so that organisations can compare their performance against the national and regional averages. These profiles are used by both commissioners and providers in helping them identify and understand where improvements need to be made.
The three key areas of quality – patient safety, clinical effectiveness, and patient experience. There are many indicators and the profiles do not include everything. We are working hard to refine and improve the profiles both in terms of presentation and what is included.
By Centre for Innovation in Health Management, University of Leeds (2012)
Despite the Government’s best efforts over the last ten years to get more doctors and nurses onto the boards of NHS Trusts, this research (the first survey of its kind) has found that the boards remain dominated by non-clinicians, such as accountants and managers. Clinicians make up an average of just 26% of board members in English hospital trusts, with major variations around the country.
The research, led by Professor Ian Kirkpatrick, looks at the relationship between having doctors on the boards of trusts and patient satisfaction rates, patient morbidity rates and how highly the hospital’s management is regarded. Essentially, having more doctors on the board increases patient satisfaction rates, and lowers patient morbidity rates.