By Council for Healthcare Regulatory Excellence (November 2012)
These standards, which apply to NHS England, cover three domains: personal behaviour, technical competence, and business practices, and put compassion and respect at the heart of NHS leadership.They were developed through extensive engagement with NHS board members, experts in leadership and management, and patients and the public. We also spoke to many organisations with an interest in the work, such as NHS Employers, the Institute for Healthcare Management, and the King’s Fund.