By Reform Scotland (September 2012)
This report examines the practical arrangements regarding how patients access their GPs and whether these could be improved to encourage a provision of service more suited to patients’ needs. It argues that patient choice could be improved by opening up general practice to a larger range of providers and also makes recommendations for a greater amount of information to be made available to the public
By Department of Health (2012)
This report describes the development and implementation in Imperial College Healthcare NHS Trust, one of nine showcase hospitals, and the National Centre for Infection Prevention and Management of a smartphone application for the trust’s antibiotic prescribing policy. The aim of the report is to help directors of infection prevention and control decide whether they should consider using smartphone technology as a cost-effective means of disseminating policy and guidelines to improve practice at the point of care.
By NHS Institute of Innovation and Improvment (2012)
This resource is for commissioners of health services, it sets out what is required of you when engaging patients, carers and the public in the decisions you will make about health service provision and provides practical advice, case-study examples and links to other vital information.
By Midlands and East Quality Observatory
The practice profiles aim to enable commissioners to compare the relative quality of their providers, to enable providers to benchmark their performance against the national average, and to share with patients and the public information on the quality of the services being provided. Quality profiles have also been published for CCGs. They fit into the new commissioning architecture of the NHS, and aim to support the patient information revolution by putting this information freely and transparently into the public domain.
By National Association for Voluntary and Community Action (NAVCA) (August 2012)
This guide focuses on black and minority ethnic (BME) voluntary and community organisations (VCOs), which are designed and delivered by and for the users and communities they aim to serve, and often have to address complex needs. This guide outlines how specialist services can offer a means through which to deliver the holistic approach required to meet the multiple needs of a group of individuals.
By The Institute for Government (August 2012)
This publication is based on sessions reviewing attempts to create markets in public services in four key areas: welfare-to-work, social care, health care and local government. It highlights high level lessons aimed at those either currently operating public service markets, or those seeking to extend them. It forms part of the broader work on political transitions, policy successes and recent work with The King’s Fund on the lessons of the coalition’s legislative process to reform the NHS.
By Department of Health (August 2012)
This publication highlights the data sources available to help NHS organisations assess patient experience of integrated care locally, as no single bespoke measure is currently available. This comes in response to the NHS Future Forum’s recommendations that new patient experience measures should be developed to evaluate patients’ experiences across whole journeys of care.
By The Royal College of Nursing (2012)
This guide analyses how needs are assessed and how services are introduced to meet these needs. It considers how to achieve equality through knowledge, timeliness, consideration and review. It provides an overview of The Equality Act 2010 and what it means for the public sector and also gives advice for service providers to develop a framework on which to measure their equality outcomes.
By Department of Health (August 2012)
This letter sets out the agreement between the Department of Health, Public Health England and the NHS Commissioning Board on their roles and respective accountabilities in relation to national screening and immunisation programmes after April 2013. It gives details on the future operations of the programmes and covers models of local leadership and coordination functions for screening and immunisation services.
By National Institute for Health Research (2012)
This guide is aimed at helping the general public, service users, and carers gain access to the results of mental health research. It explains how research is published as research papers, what the different sort of papers are, how they are structured, how to identify a particular research paper and, finally, how to get hold of it. Many useful links are also provided.