Valuing Admin Staff

NHS Employers, August 2019

This case study from Leeds Community Healthcare NHS Trust sets out its approach to increasing staff experience and engagement for admin staff. The trust did this through running a celebratory event aimed at admin and non-regulated staff in 2017 to demonstrate to its admin staff how much they are appreciated and valued, and  to seek feedback from this important staff group on the benefits for working for the Trust.

Click here to view the case study.

Mental health trusts work in partnership to support people affected by eating disorders

NHS England, August 2019

This case study show how CONNECT, a regional service in Yorkshire aimed at improving care for adults with eating disorders, worked in partnerships to better support people with mental health issues.  The CONNECT Service offers a variety of treatment options based on a person’s needs including early intervention, home-based treatment or inpatient treatment.

Click here to view the case study.

Shaping services around your child: A parent carer’s guide to integrated commissioning

Council for Disabled Children, July 2019

Integrated commissioning is where commissioners (those who plan, develop and purchase services) pool budgets across traditional boundaries, such as ‘health’ and ‘social care.’ The intention of this is to reduce duplication in service provision, where, typically, different bits of local government or the NHS fund or commission (purchase) similar things. This guide aims to explain it to parents and carers.

Click here to view the full report.

Being fair: Supporting a just and learning culture for staff and patients following incidents in the NHS

NHS Resolution, July 2019

A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and accountability. It highlights the need for the NHS to involve users of care services and staff in safety investigations. This NHS Resolution report focus’ on supporting a just and learning culture for staff and patients following incidents in the NHS.

Click here to view the full report.

Missed opportunities: What lessons can be learned from failings at the North Essex Partnership University NHS Foundation Trust

The Parliamentary and Health Service Ombudsman, June 2019

A report on the Ombudsman’s investigations into the deaths of two vulnerable young men. It finds significant failings in their mental health care and treatment.

Click here to view the full report.

National survey of local innovation and research needs of the NHS

Oxford Academic Health Science Network, May 2019
This report outlines the findings from a survey to identify local NHS innovation and research needs.  The views of local health stakeholders, including clinical leaders, managers and directors, within each Academic Health Science Networks region were collected through qualitative interviews with 61 people and a questionnaire which received more than 250 responses in total.  The report outlines the national findings from the survey with local health and social care stakeholders. It includes a detailed analysis of the innovation and research needs at local level across all AHSNs.
Click here to view the full report.

National Health Servers: delivering digital health for all

Social Market Foundation, May 2019
This report looks at how technology could be adopted quicker and more widely by the NHS to improve the care that patients receive and to drive better health outcomes.  The report  tracks the patient journey, from prevention and diagnosis in the community, into primary and secondary care, through into management of long-term conditions. As well as improving the care experience in primary and secondary care, the report argues that there are huge opportunities to keep patients out of the NHS: prevention of disease can reduce the likelihood of people having to enter hospital care in the first place; better digital management of long-term conditions can help avoid unnecessary readmissions into hospital.
Click here to view the full report.