Have you noticed how difficult life can be nowadays without a smart phone or laptop? Digital technologies can change how care is delivered, making health and care services more accessible, flexible, person centred, and a better experience for patients and staff while also improving efficiency but until digitally enabled services are inclusive, there is no guarantee they will have this effect, a report by think tank the King’s Fund has said Moving from exclusion to inclusion in digital health and care | The King’s Fund (kingsfund.org.uk).
The authors have also looked in more detail at the barriers faced by digitally excluded people in a separate piece of work Connection Lost (kingsfund.org.uk).