Good Things Foundation, October 2019
This report brings together recommendations for designing digital skills interventions for older people with care and support needs. It draws on insights from two pathfinders, which were funded by NHS Digital and supported by Good Things Foundation as part of the Widening Digital Participation programme. The pathfinders generated insights on small system-level changes that can embed digital inclusion in social care support and factors influencing digital inclusion within social housing schemes. The model developed suggests:
• Step 1: Engage people where they are
• Step 2: Needs-led learning
• Step 3: Empowerment and Ongoing Support
Click here to view the full report.