NHS Resolution, July 2019
A just and learning culture is the balance of fairness, justice, learning – and taking responsibility for actions. It is not about seeking to blame the individuals involved when care in the NHS goes wrong. It is also not about an absence of responsibility and accountability. It highlights the need for the NHS to involve users of care services and staff in safety investigations. This NHS Resolution report focus’ on supporting a just and learning culture for staff and patients following incidents in the NHS.
Click here to view the full report.