A Demos report has found that more than half (55%) of people have experienced poor communications from NHS in the past five years and one in ten say their care has been affected as a result. It says good communication should not be seen as a ‘nice to have’, but as fundamental to the functioning of the NHS.
Preventing-needless-harms-caused-by-poor-comms-in-the-NHS-1.pdf (demos.co.uk)