Meeting the Challenge: Employee Engagement and the future of the NHS – IPA
Employee engagement is vital to high quality care in the NHS. Evidence shows it is linked to both patient satisfaction and quality of care. Argues that by better engaging with employees, the NHS will be more able to face the significant challenges of the next few years. Research shows that NHS Trusts which effectively engage their employees have higher levels of staff wellbeing and more satisfied patients; they have better clinical outcomes and they are more efficient. It’s increasingly clear that engagement is vital to high quality care in the NHS.