Tag: management

Supervision in Clinical Practice: A Practitioners Guide, 3rd ed.

Posted onAuthorKieran Lamb

Author: Scaife J
Pages: 432p.
Format: PDF
Publisher: Routledge, 3rd edition
eISBN-13: 978-1138651883

This fully updated edition of Supervision in Clinical Practice: A Practitioner’s Guide is packed with practical examples from personal and professional experience. Since the publication of the first two editions, health and social care organisations have become increasingly risk averse, resources more strained, and moves have been made towards stifling levels of clinical governance. In this edition Joyce Scaife counters the idea of supervision as a constraint and challenges some of the thinking associated with ‘evidence-based’ practice when this focuses on what can be easily measured rather than what matters. Joyce Scaife explores frequently encountered dilemmas including:

    • How can supervisors facilitate learning?
    • What are the ethical bases of supervision?
    • What helps to create and maintain an effective working alliance?
    • How can supervisors balance management and supervision roles?
    • How can supervisors work equitably in an increasingly diverse and pluralistic world?

The Essentials of Nursing Leadership

Posted onAuthorKieran Lamb

Author: Taylor R and Webster-Henderson B
Pages: 216p.
Format: EPUB
Publisher: Sage, (19 Dec. 2016)
eISBN-13: 978-1412962025

This new approach to leadership focuses on how students can develop leadership skills right from the start of their nursing programme through to transitioning to their first role. The book first takes students through the underpinning knowledge and theory and then through practical skills to help them understand all aspects of leadership and how it is a key component of providing quality care to patients in a range of environments and settings. Real stories from nursing leaders, practitioners and students are included to inspire students and show them how they can impact positively on practice, whatever level they are working at.

Key features include:

  • Real life focus, grounded in everyday practice, with lots of case studies and examples to help students see how theory relates to practice
  • Activities to help students reflect about their own practice, and about themselves as leaders
  • Video interviews with nurse leaders and students on the companion website
  • Further reading and links to journal articles in both the book and the companion website help students delve deeper and prepare for assessments.

Leadership, Management and Team Working in Nursing, 3rd ed

Posted onAuthorKieran Lamb

Author: Ellis P
Pages: 216p.
Format: EPUB
Publisher: Learning Matters, (29 Nov. 2018)
eISBN-13: 978-1473997912

With all nurses expected to demonstrate leadership, management and team working skills it is vital that students engage with this aspect of their training as early as possible. As well as covering all of the core theory and knowledge, the authors encourage the reader to explore their own values and experiences when it comes to leadership that will help to develop emotional intelligence and a solid understanding of what good leadership and management practice looks like and why it matters to them.

Key features:

  • Written with the needs of student nurses firmly in mind with activities and case studies that bring theory to life
  • Linked to the 2018 NMC standards of proficiency for registered nurses
  • Provides practical guidance on the immediate challenges that the new nurse will face

Values and Ethics in Coaching

Posted onAuthorKieran Lamb

Author: Iordanou I,Hawley R and Iordanou C
Pages:
Format:
Publisher:
eISBN-13:

The first complete guide to exploring values and ethics in coaching, this book will guide you through the responsibilities of coaching practice, and help you recognize and reconcile common ethical dilemmas and choices.

Part I explores the theory and research underpinning ethical coaching practice, and invites you to examine own personal and professional values.

Part II delves into the key ethical considerations in the coaching relationship, including contracting, confidentiality and understanding boundaries. It explores each issue in depth, and offers implications and suggestions for practice.

Part III examines individual professional contexts, including coaching in business, sports and healthcare with real life examples and reflections from practising coaches.

This book is vital reading for trainee and practitioner coaches, and those looking to introduce ethical coaching practice into a professional setting.

Thinking, Fast and Slow

Posted onAuthorKieran Lamb

Author: Kahneman D
Pages: 512p.
Format: EPUB
Publisher: Penguin, (3 Nov. 2011)
eISBN-13: 978-0141033570

Why is there more chance we’ll believe something if it’s in a bold type face? Why are judges more likely to deny parole before lunch? Why do we assume a good-looking person will be more competent? The answer lies in the two ways we make choices: fast, intuitive thinking, and slow, rational thinking. This book reveals how our minds are tripped up by error and prejudice (even when we think we are being logical), and gives you practical techniques for slower, smarter thinking. It will enable to you make better decisions at work, at home, and in everything you do.

Narrative-Based Practice in Health and Social Care: Conversations Inviting Change, 2nd ed.

Posted onAuthorKieran Lamb

Author: Launer J
Pages: 164p.
Format: EPUB
Publisher: Routledge, (7 Feb. 2018)
eISBN-13: 978-1138714359

Narrative-Based Practice in Health and Social Care outlines a vision of how witnessing narratives, paying attention to them, and developing an ability to question them creatively, can make the person’s emerging story the central focus of health and social care, and of healing.

This text gives an account of the practical application of ideas and skills from contemporary narrative studies to health and social care. Promoting narrative-based practice in everyday encounters with patients and clients, and in supervision, teaching, teamwork and management, it presents “Conversations Inviting Change,” an established narrative-based model of interactional skills.

Underpinned by an account of theory from narrative studies and related fields, including communication theory and systems thinking, it is written for students and practitioners across a broad range of professions in primary and secondary health care and social care.

Organizational Behavior, 18th ed.

Posted onAuthorKieran Lamb

Author: Robbins S and Judge T
Pages: 784p.
Format: EPUB
Publisher: Pearson, (17 Jun. 2021)
eISBN-13: 978-1292403069

Long considered the standard for all organizational behavior textbooks, Organizational Behavior provides the research you want, in the language your students understand. This text continues its tradition of making current, relevant research come alive for readers. The Updated 18th Edition has been thoroughly revised to reflect the most recent research and business events within the field of organizational behavior worldwide while maintaining its hallmark features ― a clear writing style, cutting-edge content, and intuitive pedagogy. There’s a reason why Robbins textbooks have educated millions of students and have been translated into twenty languages ― and it’s because of a commitment that provides the kind of engaging, cutting-edge material that helps students understand and connect with organizational behavior.

In the dynamic, fast-paced and diverse 21st century workplace, managers and their employees are facing more challenges than ever before. In turn, educators must help to prepare their students for the reality of work and this text will support them to achieve this goal.

Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, 3rd ed.

Posted onAuthorKieran Lamb

Author: Graban M
Pages: 354p.
Format: EPUB
Publisher: Routledge, (27 July 2016)
eISBN-13: 978-1498743259

Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Editionexplains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.

This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization.

The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book.

Mental Health and Wellbeing in the Workplace: A Practical Guide for Employers and Employees

Posted onAuthorKieran Lamb

Author: Hasson G and Butler D
Pages: 256p.
Format: EPUB
Publisher: Capstone, (7 May 2020)
eISBN-13: 978-0857088284

The importance of good mental health and wellbeing in the workplace is a subject of increased public awareness and governmental attention. The Department of Health advises that one in four people will experience a mental health issue at some point in their lives. Although a number of recent developments and initiatives have raised the profile of this crucial issue, employers are experiencing challenges in promoting the mental health and wellbeing of their employees. Mental Health & Wellbeing in the Workplace contains expert guidance for improving mental health and supporting those experiencing mental ill health.  This comprehensive book addresses the range of issues surrounding mental health and wellbeing in work environments – providing all involved with informative and practical assistance. Authors Gill Hasson and Donna Butler examine changing workplace environment for improved wellbeing, shifting employer and employee attitudes on mental health, possible solutions to current and future challenges and more. Detailed, real-world case studies illustrate a variety of associated concerns from both employer and employee perspectives. This important guide:

  • Explains why understanding mental health important and its impact on businesses and employees
  • Discusses why and how to promote mental health in the workplace and the importance of having an effective ‘wellbeing strategy’
  • Provides guidance on managing staff experiencing mental ill health
  • Addresses dealing with employee stress and anxiety
  • Features resources for further support if experiencing mental health issues

Professional Coaching for Agilists

Posted onAuthorJames Ryan

Author: Poole D. Pages: 240
Format: PDF
Publisher:- Pearson Addison Wesley 08/03/2021
eISBN-13: 9780136741886

As Agilists work to increase an organization’s Agility, they will run into major obstacles with mindset shifts, moving to self-organization, and organizational adoption. Over the past decade, more Agilists have been using Professional Coaching to help individuals, teams, and the organization as a whole uncover these obstacles and move forward faster. In Professional Coaching for Agilists, Damon Poole and Gillian Lee draw on their experience with thousands of Agile coaches and practitioners to show you how to use Professional Coaching to accelerate your Agile adoption. The authors’ approach of “learning by doing” teaches by using well-honed exercises, real-life stories, and example coaching conversations.

Change: how organizations achieve hard-to-imagine results in uncertain and volatile times

Posted onAuthorJames Ryan

Author: Kotter J. Pages: 240
Format: PDF
Publisher: Wiley-Blackwell 04/05/2021
eISBN-13: 9781119815877

Transform your organization with speed and efficiency using this insightful new resource. Incremental improvement is no longer sufficient in helping organizations navigate the complexity, uncertainty and volatility of today’s world. In Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times, authors John P. Kotter, Vanessa Akhtar, and Gaurav Gupta explore how to create non-linear, dramatic change in your organization. You’ll discover the emerging science of change that teaches us about how to build organizations – from businesses to governments – that change and adapt rapidly. Perfect for managers, executives, and leaders at companies of all types and sizes, Change will also prove to be a valuable asset to other professionals who serve these organizations. This book is for anyone seeking a proven approach for delivering fast, sustainable and comprehensive results.

Change Leadership: The Kotter Collection

Posted onAuthorJames Ryan

Author: Kotter J. Pages: 877
Format: PDF
Publisher: Harvard Business Review Press 12/08/2014
eISBN-13: 9781625277909

This impressive collection features the best works by John P. Kotter, known worldwide as the authority on leadership and change. Curated by Harvard Business Review, the longtime publisher of some of Kotters most important ideas, the Change Leadership set features full digital editions of the authors classic books, including bestsellers Leading Change, The Heart of Change, and A Sense of Urgency, as well as What Leaders Really Do and his newly published book Accelerate, which is based on the award-winning article of the same name that appeared in Harvard Business Review in late 2013.Kotters books and ideas have guided and inspired leaders at all levels. He is the Konosuke Matsushita Professor of Leadership, Emeritus at Harvard Business School, an award-winning business and management thought leader, a successful entrepreneur, and an inspirational speaker. His ideas have helped to mobilize people around the world to better lead organizations, and their own lives, in an era of increasingly rapid change. This specially priced collection offers Kotters best practical advice, management insights, and useful tools to help you successfully lead and implement change in your organization and master the art of change leadership

The Hidden Edge: Why Mental Fitness Is the Only Advantage That Matters in Business

Posted onAuthorJames Ryan

Author: Rogers J.
Pages: 272
Format: PDF
Publisher: Wiley-Blackwell 12/05/2021
eISBN-13: 9781119807742

Join eminent leadership and team development expert, Jodie Rogers on an inspiring and insightful journey into managing the most important asset of all – the human mind. Packed full of engaging stories and fascinating real-world case studies, ?The Hidden Edge: Why Mental Fitness is the Only Advantage That Matters in Business, applies key psychological concepts to the modern business world. If we want businesses that are agile and adaptable to change, we first need people who are. Jodie will teach you how to leverage perspective, mindset, values and emotions to master your mental fitness and thus improve business performance. A business case is even laid out within the book showing exactly how enhanced mental fitness can positively impact the bottom line of your business.? This book not only has the power to improve your own life, but shares resources you can use with your teams to develop an engaged, resilient and more productive workforce.

Essentials of Management for Healthcare Professionals

Posted onAuthorKieran Lamb

Author: Singh H
Pages: 186p.
Format: EPUB
Publisher: CRC Press, 15 Dec. 2017
eISBN-13: 13: 978-1-315-09920-0

Medical care is an industry and private providers and hospitals are the major service providers. They operate on business principles. Hospitals are getting highly specialized and complex. The diagnostics and therapeutics are technology intensive. Private establishments have to compete with one another to remain in business. They strive to induct the best talent and latest technical know-how, resulting in ever-increasing costs to patients. Patients, who pay high charges, demand quality as a matter of right. To meet the challenge, hospitals are constrained to bring in professionalism in their systems and services. They appoint qualified professional managers to manage their clinics and hospitals with a view to sparing health professionals to focus on clinical care. Whether right or wrong, ‘management’ is often associated with authority and power. As a result, the medical professionals are reduced to secondary level in some organizations. To retain commanding positions in medical organizations, it has become necessary for the healthcare professionals to learn ‘management’, at least its basics.

On the other hand, non-medical managers while managing healthcare services do not get the required cooperation from the medical professionals, as the latter are often secretive and not willing to share medical knowledge. If medical knowledge is demystified, non-medical managers can perform many functions in healthcare organizations proficiently. Both medical and non-medical managers can complement each other in providing quality healthcare services.

The book aims to orient clinicians (including physicians and nurses) and other healthcare professionals on the essentials of business management and to familiarize them with management terms and jargon. They can learn to be effective managers besides being health professionals. Similarly, non- medical managers can get familiarized to nuances of clinical care and special managerial requirements of healthcare facilities. They all will be able to relate processes in healthcare settings with the concepts of business management. They can develop expertise on patient relationship management

The leader’s guide to emotional agility (emotional intelligence): how to use soft skills to get hard results

Posted onAuthorJames Ryan

Author: Fleming K.
Pages: 208
Format: ePub
Publisher: FT Press
eISBN-13: 9781292083070

The Leader’s Guide to Emotional Agility takes a new approach to emotional intelligence in action and translates it into critical skills that every leader needs to get the most out of themselves and their people. It outlines 8 steps for achieving emotional agility and resilience

The big book of team-motivating games: spirit-building, problem-solving and communication games for every group

Posted onAuthorJames Ryan

Author: Scannel M. Pages: 224
Format: PDF
Publisher: McGraw-Hill 07/10/2009
eISBN-13: 9780071636889

Keeping your team motivated and challenged, especially during tough economic times, can be difficult. But this collection of high-energy, play-anywhere games, from bestselling authors and trainers Ed and Mary Scannell, provides you with all the fun, inspiring material you need to build team spirit, communication, and trust among coworkers-day in and day out. Games Can Be Played In or Out of the Office Requiring few or no props, The Big Book of Team-Motivating Games is the latest installment in the successful Big Book series, which has been changing the way teams think for decades-providing hours of fun that fight boredom and burnout, boost performance, soothe tensions, and create a sense of community and trust.

Develop Your Interpersonal and Self-Management Skills: A Practical Resource for Healthcare Administrative and Clerical Staff

Posted onAuthorKieran Lamb

Author: Stainsby K
Pages: 152p.
Format: Epub
Publisher: CRC Press, 20 Mar. 2007
eISBN-13: 978-1560244332

A book written to help administrative and clerical staff in their work role, to provide information and practical suggestions. A large part of what the do involves communicating with other people: colleagues, patients, relatives, carers and the general public. Given the complexities, vulnerabilities and sometimes ‘demanding behaviour’ of other people, this may at times be an arduous task. Healthcare jobs take their toll on people, and being able to manage the various demands without being ground down is a great challenge. This book will help to affirm and build upon what they already know in a way that supports both them and their work.

Child Mental Health in Primary Care: A Practical Guide, 2nd ed.

Posted onAuthorKieran Lamb

Author: Quentin Spender, Niki Salt, Judith Dawkins, Tony Kendrick and Peter Hill
Pages: 385p.
Format: Epub
Publisher: CRC Press, 2016
eISBN-13: 978-1-85775-262-5

This book helps general practitioners, health visitors and other professionals working in primary care to assess, manage and refer children and adolescents with mental health problems. School medical officers, social workers and educational psychologists, many of whom are in the front line of mental health provision for children and young people, will also find it particularly useful. Each problem is covered in a uniform way, with definitions, assessment outlines, detailed management options and indications for referral. Numerous case examples further illuminate aspects of many conditions. The book supports service provision in the new primary care environment, and forms a comprehensive practical guide to the full range of difficulties and disabilities affecting the mental health of children and young people.

Artificial Intelligence: Applications in Healthcare Delivery

Posted onAuthorJames Ryan

Author: Sandeep.R
Pages: 336
Format: Epub
Publisher: Productivity Press 30/11/2020
eISBN-13: 9781000216844

The Art of Coaching: A Handbook of Tips and Tools

Posted onAuthorKieran Lamb

Author: Jenny Bird and Sarah Gornall. Pages: 288  Format: PDF Publisher: Bloomsbury
8 Mar. 2018
eISBN-13: 978-1408870587

Combining brand-new, original diagrams with classic models from the learning development and management fields, Jenny Bird and Sarah Gornall have a created a valuable resource for quick reference, instant accessibility and fast learning, built on a strong theoretical base. Each model in the book is explained with a clear, accessible diagram and a simple guide to what it is, how it works and how to put it into action. The text is full of inspiration for applications of the ideas in scenarios based on real coaching practice.

The Art of Coaching will be an invaluable companion for coaches looking for new ways of developing awareness with clients, coaching students and trainees, coach supervisors, learning and development professionals and those working in human resource departments.

Research Impact: Guidance on Advancement, Achievement and Assessment

Posted onAuthorJames Ryan

Author: McKenna HP. Pages: 135 Format: PDF
Publisher: Springer
05/10/20
eISBN: 9783030570286

Research for research sake is no longer tenable or affordable; to be valuable to society, research must have impact! This textbook takes the reader on a journey from how the UK Research Excellence Framework assesses impact to real examples of outstanding research impact case studies. Along the way, Prof. Hugh McKenna describes and explains the case for research impact, the challenges, the link between research impact and evidence informed practice, achieving impact through changing policy and engaging with the public, how researchers can make their research findings more impactful and how research impact is assessment nationally and internationally

It is written in an easily accessible and understandable style, with reflective exercises amply distributed throughout its pages and helpful guides helping to engage readers and notably health professionals who are often turned off by the normal heavy research tomes. This book makes the complex simple and the wearisome fascinating. The short chapters are interesting and authoritative and can be read on a ‘standalone’ basis, allowing readers to ‘dip in and out’.

Building Connected Communities of Care: The Playbook For Streamlining Effective Coordination Between Medical And Community-Based Organizations

Posted onAuthorJames Ryan

Author: Kosel K. Pages: 286 Format: PDF
Publisher: Productivity
20/02/2020
eISBN-139781000037036

This practical how-to guide is the codification of transferrable lessons from successes and challenges faced when working with clinical, community, and government leaders. By reading this playbook, leaders interested in building (or expanding) connected clinical-community services will learn how to: 1) facilitate cross-sector care coordination; 2) enable community care partners to better provide targeted services to community residents; 3) reduce duplication of services across partnering organizations; and 4) help to bridge service gaps in the currently fragmented system. Implementation of services, as recommended in this book, will ultimately streamline assistance efforts, reduce repeat crises and emergency funding requests, help address disparities of care, and improve the health, safety, and well-being of the most vulnerable community residents.

Leading with dignity: How to create a culture that brings out the best in people

Posted onAuthorJames Ryan

Author: Hicks D. Page: 224
Publisher: Yale University Press
21/08/2018
eISBN-13: 9780300240856

This landmark book from an expert in dignity studies explores the essential but under-recognized role of dignity as part of good leadership. Extending the reach of her award-winning book ‘Dignity: Its Essential Role in Resolving Conflict,’ Donna Hicks now contributes a specific, practical guide to achieving a culture of dignity. Most people know very little about dignity, the author has found, and when leaders fail to respect the dignity of others, conflict and distrust ensue. She highlights three components of leading with dignity: what one must know in order to honour dignity and avoid violating it; what one must do to lead with dignity; and how one can create a culture of dignity in any organization, whether corporate, religious, governmental, healthcare, or beyond.

Supercharged Teams: 30 tools of great teamwork

Posted onAuthorJames Ryan

Author: Hamilton P. Pages: 247 Format: PDF
Publisher: Pearson Education
18/01/21
eISBN-13: 978-1292334660

Great teamwork is crucial for any high performing team, but being in a team is harder than ever before. Work is faster, leaner and more digital, and teamwork can be last on our list of priorities. Supercharged Teams will boost the way your team works together, whether you lead a team or belong to one.
With 30 powerful tools for teamwork, supercharge your team to:
•Reset your team to work better together
•Adapt your team to new challenges, whether they are in the same office, working remotely or collaborating across different departments, organisations and locations
•Learn from high performing teams across the world with case studies and examples
•Develop the skills and approaches that work effectively in today’s working environment

Sustainability and Interprofessional Collaboration: Ensuring Leadership Resilience in Collaborative Health Care. 1st Edition

Posted onAuthorJames Ryan

Author: Forman D. Pages:355 Format: PDF
Publisher: Palgrave Macmillan
27/07/2020
eISBN-13: 978-3030402815

This book is the fourth in the series on leadership, interprofessional education and practice, following on from Leadership Development for Interprofessional Education and Collaborative Practice(2014), Leadership and Collaboration: Further Developments for IPE and Collaborative Practice (2015) and Leading Research and Evaluation in Interprofessional Education and Collaborative Practice (2016).Along with policy changes around the globe, these three books have stimulated experts in this area to consider not only the ways in which they introduce and develop interprofessional education and collaborative practice, but also how they evaluate their impacts. In this 4th book, the focus is on the sustainability of these initiatives, sharing insights into factors that promote sustainability including leadership approaches and organisational resilience, as well as frequently encountered difficulties, and ways to overcome them.

Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere

Posted onAuthorJames Ryan

Author: Eikenberry K and Turmel W. Pages: 224 Format: PDF Publisher: Berrerr-Koehler
19/01/21
eISBN-13: 978-1523090310

Driving Results Through Social Networks: How top organizations leverage Networks for performance and growth

Posted onAuthorKieran Lamb

Driving Results Through Social Networks shows executives and managers how to obtain substantial performance and innovation impact by better leveraging these traditionally invisible assets. For the past decade, Rob Cross and Robert J. Thomas have worked closely with executives from over a hundred top-level companies and government agencies. In this groundbreaking book, they describe in-depth how these leaders are using network thinking to increase revenues, lower costs, and accelerate innovation.

The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth

Posted onAuthorKieran Lamb

Author: Amy C. Edmondson. Pages: 258 Size: 1.32 MB Format: PDF Publisher: Wiley
Published: 13 November, 2018
eISBN-13: 9781119477228

Conquer the most essential adaptation to the knowledge economy

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of “fitting in” and “going along” spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing.

This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.

  • Explore the link between psychological safety and high performance
  • Create a culture where it’s “safe” to express ideas, ask questions, and admit mistakes
  • Nurture the level of engagement and candor required in today’s knowledge economy
  • Follow a step-by-step framework for establishing psychological safety in your team or organization

Shed the “yes-men” approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transfor

Elephant in the Room: How Relationships Make or Break the Success of Leaders and Organizations

Posted onAuthorKieran Lamb

A systematic look at how relationships determine the success of leaders and their enterprises, along with tools to help strengthen and change them

Since time immemorial, relationships have determined the fate of leaders. But today they are more critical to success than ever. No longer can leaders count on long time horizons or sloppy competition to make up for the inefficiencies that poor relationships create. Leaders must make decisions and take actions quickly and well with others, even those with whom they share very little?perhaps not even a time zone. This new world puts relationships at the center of what leaders must understand and master to succeed.

Uses in-depth observational studies and clinical research to explore how relationships at the top of organizations work, develop, and change

Shows how to understand, strengthen, and transform these relationships, so they can withstand the most intense pressures and conflicts

Building an Innovative Learning Organization: a framework to build a smarter workforce, adapt to change, and drive growth

Posted onAuthorKieran Lamb

Institute a culture of learning to boost organizational performance and agility

What makes organizations successful? Today, most successful companies are learning organizations. Building an Innovative Learning Organization shows you how to join their ranks and bring your organization up to the head of the class. This book is a practical, actionable guide on how to boost performance, successfully manage change, and innovate more quickly. Learning organizations are composed of engaged, motivated employees who continually seek improvement, which leads to organizational agility and the ability to innovate ahead of the curve. When you encourage learning at every level, from the intern to the C suite, you gain a more highly skilled workforce with a greater ability to act in any situation.

Building an Innovative Learning Organization shows you how to create this culture in your organization, with detailed explanations, practical examples, and step-by-step instructions so you can get started right away. Written by a recognized thought leader in the training industry, this informative and insightful guide is your roadmap to a more effective organization.

You will discover how to:

  • Attract, retain, and motivate the best employees
  • Become a more innovative and agile organization
  • Create a culture of continuous self-improvement
  • Encourage learning at all levels and translate it into action

Learning and education doesn’t end at graduation—it’s a lifelong process that keeps you relevant, informed, and better able to achieve your goals. These same benefits apply at the organizational level, making the culture self-sustaining: learning organizations attract top workers, who drive the organization forward, which attracts more top workers. If you want the best people, you have to be their best option. Building an Innovative Learning Organization gives you a blueprint for building a culture of learning, for a stronger, more robust organization.

Building a Global Learning Organization: using TWI to succeed with strategic workforce expansion in the LEGO Group

Posted onAuthorKieran Lamb

Pages: 234 Size: 4.62 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 06 June, 2014
eISBN-13: 9781498700641

Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book, Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group worldwide Learning Organization.The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization.Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application.The TWI program has long been recognized for its ability to generate results. After reading this book, you will gain valuable insight into how your organization whether large or small, national or international can integrate this timeless tool into your operating structure and your daily culture.

Building a Global Learning Organization: Using TWI to succeed with strategic workforce expansion in the LEGO Group Patrick Graupp, Gitte Jakobsen, John Vellema.

Posted onAuthorKieran Lamb

Pages: 234 Size: 4.62 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 06 June, 2014
eISBN-13: 9781498700641

Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book, Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group�s worldwide Learning Organization.The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures, it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization.Providing expert insight into the work of culture change, the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success, identifies the stumbling blocks they encountered along the way, and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application.The TWI program has long been recognized for its ability to generate results. After reading this book, you will gain valuable insight into how your organization�whether large or small, national or international can integrate this timeless tool into your operating structure and your daily culture.

Building a Better Business Using the Lego Serious Play Method

Posted onAuthorKieran Lamb

Author: Per Kristiansen, Robert Rasmussen. Pages: 243 Size: 2.3 MB Format: PDF Publisher: Wiley
Published: 26 June, 2014
eISBN-13: 9781118931363

Building a Better Business Using the LEGO® SERIOUS PLAY® Method delivers a creative approach to enhancing innovation and improving business performance, with the focus on unleashing play. Written by the two original Master Trainers for LEGO SERIOUS PLAY (LSP), the book outlines how LSP can develop teams, people, relationships and business . Based on the merging of play with organizational development, systems thinking and strategy development, LSP can foster improved meetings, faster innovation processes, team growth, and better communication.

The belief that everyone intends to do good and has the potential to do it is at the heart of LSP. The method nurtures the idea that everyone in an organization can contribute to discussions and outcomes. Building with LEGO bricks is a type of creative play that triggers a different kind of thought process, unleashing imagination and potential that is frequently untapped by the logical mind. The book explains this hands-on, minds-on approach, and discusses the theory as well as the practical implementation of LSP. Topics include:

  • Observation of internal and external interaction dynamics
  • Fostering a free and honest exchange of opinions
  • Suspending hierarchy for better, more effective communication
  • Facilitating change by encouraging exploration

The LEGO SERIOUS PLAY method is employed by start-ups and multinational corporations alike to maximize synergy among teams and throughout organizations. For leaders looking to boost effectiveness and see better results, Building a Better Business Using the LEGO® SERIOUS PLAY® Method is a comprehensive introduction to this creative management technique.

The Organizational Network Fieldbook: Best Practices, Techniques and Exercises to Drive Organizational Innovation and Performance

Posted onAuthorKieran Lamb

Author: Editors, Rob Cross … [et Al.]. Pages: 385 Size: 5.25 MB Format: PDF Publisher: Jossey-Bass
Published: 03 June, 2010
eISBN-13: 9780470627457

In this practical companion to the best-selling Driving Results Through Social Networks, the authors draw on their network-building activities in organizations such as ConocoPhillips, 3M, and the United States Department of Defense in order to provide a compilation of highly practical approaches to help leaders shift their focus from formal organizational structures to a better understanding of flexible networks.

Preparing for continuous quality improvement for healthcare: sustainability through functional tree structures

Posted onAuthorKieran Lamb

Author: Reza Ziaee, James Bologna. Pages: 172 Size: 4.43 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 18 November, 2014
eISBN-13: 9781466567726

This book provides a set of detailed instructions to help you construct your departmental, divisional, or organizational functional tree structure (FTS) and work towards world-class service. Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures outlines a method that will enable your organization to set a stable base for future improvements that are sustainable and create breakthrough improvements in service, quality, and costs. More importantly, the FTS method outlined in the book will provide you with the tools to build processes tailored to your customers’ specifications and standards. It will enable you to improve your department, division, and entire organization and edge ahead of your competition. The book explains why organizations steeped in process improvement need to re-evaluate and re-establish their procedures-especially if initial outcomes have not met expectations. Illustrating key concepts with examples, case studies, and flow charts, it provides you with a clear understanding of organizational functional structure and how to document current organizational and departmental functional tree structures. Describing how to identify a department’s functional deficits, shortcomings, and waste, it explains how to select the best course of action for your organization. After reading this book, you will be able to create a pictorial representation of your organization’s current functional structure and select the best course of action for achieving sustainable advancements in service, quality, and costs. The book will help to convert your managers from a people-management mentality to one of process management-transforming leaders to educators and not guards.

Insightful Quality: Beyond Continuous Improvement

Posted onAuthorKieran Lamb

Author: Victor Sower, Frank Fair Pages: 124 Size: 1.18 MB Format: EPUB Publisher: Business Expert Press
Published: 15 June, 2012
eISBN-13: 9781606492918

In order to survive and attain and maintain market leadership, organizations must engage in longer-term strategic quality activities to address radical – possibly paradigm-shifting – improvements that might affect the organization and its competitive position. Doing so requires a different way of thinking and acting by leaders and managers. This is known as insightful thinking, and this book can show you how to achieve this kind of success.

This book is about how to think differently about quality and by doing so increase the creativity, innovation, and agility of an organization and its employees as well as the awareness of new developments in the marketplace and their possible impact on the organization and its markets. Quality must be addressed in strategic as well as operational terms in order for organizations to compete effectively over the long term. Strategic quality management requires insightful leadership.

Each chapter contains short case illustrations about real organizations that illustrate the main points of that chapter. It challenges leaders and managers to adopt a new way of thinking and presents thought-provoking ideas about how organizations can begin the process of charting their own paths to insight – and lasting success.

Improving patient safety: tools and strategies for quality improvement

Posted onAuthorKieran Lamb

Author: Raghav Govindarajan. Pages: 299 Size: 2.98 MB Format: PDF Publisher: Productivity Press
Published: 15 January, 2019
eISBN-13: 9781498785037

Based on the IOM’s estimate of 44,000 deaths annually, medical errors rank as the eighth leading cause of death in the U.S. Clearly medical errors are an epidemic that needs to be contained. Despite these numbers, patient safety and medical errors remain an issue for physicians and other clinicians. This book bridges the issues related to patient safety by providing clinically relevant, vignette-based description of the areas where most problems occur. Each vignette highlights a particular issue such as communication, human facturs, E.H.R., etc. and provides tools and strategies for improving quality in these areas and creating a safer environment for patients.

Healthcare Analytics for Quality and Performance Improvement

Posted onAuthorKieran Lamb

Author: Trevor L. Strome. Pages: 242 Size: 6.58 MB Format: PDF Publisher: Wiley
Published: 14 October, 2013
eISBN-13: 9781118760178

Healthcare Analytics for Quality and Performance Improvement walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision-making throughout your organization. Renowned healthcare analytics leader Trevor Strome reveals in this groundbreaking volume the true potential of analytics to harness the vast amounts of data being generated in order to improve the decision-making ability of healthcare managers and improvement teams.

Examines how technology has impacted healthcare delivery

Discusses the challenge facing healthcare organizations: to leverage advances in both clinical and information technology to improve quality and performance while containing costs

Explores the tools and techniques to analyze and extract value from healthcare data

Demonstrates how the clinical, business, and technology components of healthcare organizations (HCOs) must work together to leverage analytics
Other industries are already taking advantage of big data. Healthcare Analytics for Quality and Performance Improvement helps the healthcare industry make the most of the precious data already at its fingertips for long-overdue quality and performance improvement.

Maslow`s Hierarchy of Needs: Understand the true foundations of human motivation

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 18 Size: 992 KB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265876

Understand the true foundations of human motivation. This book is a practical and accessible guide to understanding and implementing Maslow`s Hierarchy of Needs, providing you with the essential information and saving time.In 50 minutes you will be able to:.

  • Understand the five different levels of needs experienced by all humans.
  • Adapt your marketing strategies to satisfy as many of those needs as possible.
  • Turn your target market into loyal customers

Porter`s Five Forces – Stay ahead of the competition

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 21 Size: 1.55 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806268389

Stay ahead of the competition. This book is a practical and accessible guide to understanding and implementing Porter`s five forces, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the five forces that affect profitability and analyze each force in depth in relation to your company .
  • Analyze the intensity of the competition within an industry and how this affects your business.
  • Increase or maintain your competitive advantage according to the analysis

How to Carry Out Market Research: The key to good business is in the planning!

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 19 Size: 717 KB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806266125

Master the 4 Ps of marketing. This book is a practical and accessible guide to understanding and implementing the marketing mix, providing you with the essential information and saving time.. In 50 minutes you will be able to:. Launch a new product or test an existing marketing strategyUnderstand the 4 Ps of the marketing mix and use them to attract your target marketAnalyze case studies of well-known companies to see how the marketing mix operates in real life Management Marketing.

How to Carry Out Market Research: The key to good business is in the planning!

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 25 Size: 1.44 MB Format: EPUB Publisher: 50 Minutes
Published: 25 August, 2017
eISBN-13: 9782806299277

Ready to take your business to the next level? Find out everything you need to know about effective market research with this practical guide.If you are considering setting up your own business, then market research should be the first thing on your mind. How else will you identify your market, your competition and your potential clients? This helpful guide will tell you all there is to know about the basics of market research, allowing you to move into the world of business as prepared as you can be!In 50 minutes you will be able to:

  • Identify your target clientele and set your pricing and positioning accordingly.
  • Understand how to carry out effective market research
  • Learn the best type of format to use for market research and whether you should do it yourself or leave it to professionals

Book Review: Getting Things Done: The Art of Stress-Free Productivity by David Allen

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 30 Size: 1.06 MB Format: EPUB Publisher: 50 Minutes
Published: 21 August, 2018
eISBN-13: 9782808010955

It can be hard for busy professionals to find the time to read the latest books. Stay up to date in a fraction of the time with this concise guide.David Allen’s 2001 book Getting Things Done: The Art of Stress-Free Productivity is one of the most influential guides to productivity and time management ever written. It offers a complete, accessible system for prioritising tasks, getting on top of your workload and making time for the things that really matter. Given the increasing role of technology in our professional and personal lives and the increased pressure employees find themselves under, the book has never been more relevant. Over 1.5 million copies had been sold worldwide by 2015, and it has inspired a host of training programmes, seminars and related software. This book review and analysis is perfect for:

  • Project managers, team leaders and executives
  • Busy employees who find themselves facing a constantly increasing workload
  • Anyone feeling overwhelmed by their professional and personal responsibilities

The Finance and Accounting Desktop Guide

Posted onAuthorKieran Lamb

Author: Ralph Tiffin. Pages: 330 Size: 1.75 MB Format: PDF Publisher: Thorogood Ltd
Published: 19 December, 2006
eISBN-13: 9781854184863

This book is about business: finance, tax & insurance. Understanding finance and applying techniques for financial control are essential for successful management, yet in many cases key financial and accounting tools are either unknown or unsuccessfully applied. This desktop guide provides a clear, practical guide to all aspects of accountancy, financial and business literacy.

Finance For Non-Financial Managers: In A Week

Posted onAuthorKieran Lamb

Author: Roger Mason. Pages: 129 Size: 929 KB Format: PDF Publisher: Hodder Education
Published: 04 July, 2016
eISBN-13: 9781444158878

You are just seven steps away from being fluent in finance Finance For Non-Financial Managers In A Week is a simple and straightforward training course in finance, giving you everything you really need to know in just seven short chapters. From the profit statement and the balance sheet through to costing and budgets, it will help you deal confidently with questions such as ‘What is the return on investment?’, ‘Do we have the resources?’ and ‘What are the cash implications?’ You’ll also find exercises to help you put it all into action. Whether you choose to read it in a week or in a single sitting, Finance For Non-Financial Managers In A Week is your fastest route to success: – Sunday: An introduction to the profit statement – Monday: An introduction to the balance sheet – Tuesday: Understanding published accounts – Wednesday: Accounting ratios and investment decisions – Thursday: Cash and the management of working capital – Friday: Costing – Saturday: Budgets

Finance for Non-Financial Managers: Teach Yourself

Posted onAuthorKieran Lamb

Author: Philip Ramsden. Pages: 317 Size: 1.57 MB Format: PDF Publisher: Hodder Education
Published: 24 September, 2010
eISBN-13: 9781444125566

The world of finance and accountancy can seem one of impenetrable mystery but it is one that many managers have to face in their day to day lives. With its comprehensive coverage of the subject, this book allows you not only to ask pertinent questions but also to understand the answers. Chapter by chapter, the workings of finance are mapped out and laid bare – the formal reports, the methods used to prepare the numbers and what accountants actually do every day.

Accounting and Finance for Non-Specialists

Posted onAuthorKieran Lamb

Author: Peter Atrill, Eddie McLaney. Pages: 617 Size: 3.75 MB Format: PDF Publisher: Pearson Education
Published: 08 December, 2016
eISBN-13: 9781292135618

Offers an accessible, effective introduction to key accounting and finance topics. If you are new to accounting, or are studying a degree in accounting, this book will help you get to grips with the important principles of accounting and how to apply your learning to real-world business scenarios in a user-friendly manner.

In Search of the Perfect Health System

Posted onAuthorKieran Lamb

Author: Mark Britnell. Pages: 244 Size: 3.14 MB Format: PDF Publisher: Red Globe Press
Published: 13 September, 2015
eISBN-13: 9781137496621

Have you ever imagined what a truly great health system could look like? In Search of the Perfect Health System provides the answers. Over the past six years, Mark Britnell has worked in 60 countries – covering eight-tenths of the world’s GDP – with hundreds of government, public and private healthcare organisations. He has circumnavigated the planet 70 times over and offers unique perspectives on countries and the tectonic global forces at play. Mark infuses his writing with his own humanity and personal struggle with cancer and has all the heart and passion of a healthcare professional combined with the head of a person who leads a successful global health practice. As we all have busy lives, each essay and chapter can be read in the time it takes to drink a cup of coffee. It’s quite possible to read this book in a day and gain a truly global health perspective.

Personal Branding For Dummies, 2nd ed.

Posted onAuthorKieran Lamb

Author: By Susan Chritton. Pages: 364 Size: 14.74 MB Format: PDF Publisher: For Dummies
Published: 25 June, 2014
eISBN-13: 9781118915578

The simple guide to managing your personal brand, a vital element of success in the professional world. Personal Branding For Dummies, 2 nd Edition, is your guide to creating and maintaining a personal trademark by equating self-impression with other people’s perceptions. This updated edition includes new information on expanding your brand through social media, online job boards, and communities, using the tried and true methods that are the foundation of personal branding. Marketing your skills and personality, and showing the rest of the world who you are, gives you a competitive edge. Whether you’re looking for your first job, considering changing careers, or just want to be more viable and successful in your current career, this guide provides the step-by-step information you need to develop your personal brand. Distinguishing yourself from the competition is important in any facet of business, and the rise of personal branding has evolved specifically to help candidates stand out from the global talent pool. Establishing a professional presence with a clear and concise image, reputation, and status is a must, whether you’re a new grad or an accomplished executive. Personal marketing has never been more important, and your personal brand should communicate the best you have to offer. Personal Branding For Dummies, 2 nd Edition, leads you step by step through the self-branding process. Includes information on how to know the “real” you Explains how to develop a target market positioning statement Helps you make plans for your personal brand communications Instructs you with ways to make your mark on your brand environment The book also discusses continued brand building, demonstrating your brand, and the 10 things that can sink your brand. A personal brand is more than just a business card and a resume. It should be exquisitely crafted to capture exactly the image you wish to project. Personal Branding For Dummies, 2 nd Edition provides the information, tips, tricks, and techniques you need to do it right.

Creative Personal Branding: The Strategy to Answer: What’s next

Posted onAuthorKieran Lamb

Author: Jurgen Salenbacher ; [edition: Vicky Hayward]. Pages: 195 Size: 3.01 MB Format: EPUB Publisher: Bis Publishers
Published: 13 May, 2014
eISBN-13: 9789063693602

In this innovative book Jürgen Salenbacher shares his unique personal coaching method designed to develop creative thinking and innovation. The method, while it originated as a career management tool, it can be used by anyone who wishes to explore what they have to offer the world. In five succinct chapters Salenbacher reveals how to use brand positioning methodology to discover where to go next. Along the way he discusses the origins of today’s crisis, the keys to creative thinking, he examines the work of leading theorists in business culture, and sets readers 9 assignments designed to coach them towards realising their assets and skills. An invaluable professional resource, Creative Personal Branding is a fascinating and very practical tool for anyone interested in positioning themselves in the creative economy.

The Pareto Principle for Business Management: Expand your business with the 80/20 rule

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 22 Size: 1.33 MB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265869

Expand your business with the 80/20 rule!. This book is a practical and accessible guide to understanding and implementing Pareto`s Principle, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Understand Pareto`s Principle and how to identify the 80/20 ratio in any area of your life or business.
  • Identify the most important 20% and focus on the main factors that result in the majority of your results.
  • Use Pareto`s Principle to manage your business more efficiently, increase revenue and get organized.

Mindfulness: The secrets to inner peace and harmony

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 27 Size: 827 KB Format: EPUB Publisher: 50 Minutes
Published: 04 January, 2018
eISBN-13: 978280800635

Change is only 50 minutes away! Find out everything you need to know about mindfulness with this straightforward guide.The tradition of mindfulness dates back centuries, but it is mired in misconceptions and misunderstandings. In reality, anyone can attain a state of mindfulness if they are prepared to work towards it, and in doing so they will unlock inner calm, a sense of perspective and greater emotional control. In this concise book, you will learn the basic techniques you need to get rid of intrusive, overwhelming thoughts and start living in the moment.In just 50 minutes you will be able to:

  • Understand what mindfulness is and how it can benefit you
  • Master the meditation, relaxation and breathing techniques that will enable you to attain a state of mindfulness
  • Start practising mindfulness every day and make it a regular part of your life

Parkinson’s Law: Master time management and increase productivity

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 18 Size: 624 KB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806266217

Master time management and increase productivity. This book is a practical and accessible guide to understanding and implementing Parkinson`s Law, providing you with the essential information and saving time. In 50 minutes you will be able to:

  • Understand the three statements that Parkinson used to develop the law and assess whether they apply to your staff.
  • Use Parkinson`s formula to calculate the growth rate of your organization and analyze the rate compared to the workload.
  • Avoid employing staff unnecessarily and learn how to better control the time they spend completing set tasks.

Preventing Absenteeism at Work: Understand and beat this widespread phenomenon

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 19 Size: 837 KB Format: EPUB Publisher: 50 Minutes
Published: 03 November, 2017
eISBN-13: 9782808004862

Ready to take your business to the next level? Find out everything you need to know about preventing absenteeism with this practical guide. Many businesses have seen a marked increase in employee absences in recent years, but it is not always a simple matter to counter this trend, which can have a serious impact on both the company’s productivity and employee wellbeing. However, employers and employees alike can benefit from taking preventative measures which identify and tackle the root causes of absenteeism, as outlined in this guide. In 50 minutes you will be able to:

  • Identify the reasons why absenteeism is so widespread
  • Discover the keys to fostering wellbeing in the workplace
  • Understand which preventative measures you should implement to combat absenteeism

McKinsey 7S Framework: Boost business performance, prepare for change and implement effective strategies

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 752 KB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806265920

Understand the connections within your business!. This book is a practical and accessible guide to understanding and implementing the McKinsey 7S framework, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Understand the 7 aspects of this dynamic model.
  • Realize how these aspects are interconnected and the impact this has on your business.
  • Use the 7S framework to implement new projects and changes into your business

Managing Your Priorities and Deadlines: Simple steps to prioritise your workload and reach your goals

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.62 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806279330

Ready to take your career to the next level? Find out everything you need to know about managing priorities and deadlines with this practical guide.Whatever your profession or stage in your career, you will invariably have deadlines to deal with on a regular basis. The key to professional success and career progression is being able to handle your priorities so that you get everything done to your satisfaction in the allotted time. This handy guide will give you tips on how to set your priorities and keep to your deadlines more effectively.In 50 minutes you will be able to:

  • Identify the bad habits that waste your time and how you can eradicate them
  • Learn how to create a detailed schedule before starting a project, and why this is a skill that will benefit you in all future projects
  • Discover how you can boost motivation at work with the perfect workspace and good habits, in order to get tasks done and achieve your objectives

Managing Conflicts at Work: Diffuse tense situations and resolve arguments amicably

Posted onAuthorKieran Lamb

Author: 50minutes.Com Size: 1.55 MB Format: EPUB Publisher: 50 Minutes
Published: 11 August, 2017
eISBN-13: 9782806269881

Ready to take your business to the next level? Find out everything you need to know about conflict resolution in the workplace with this practical guide. Conflict is an inevitable part of human relationships and often arises at work due to differences of opinion, disagreements over tasks or personality clashes. However, conflict does not have to be destructive: acting quickly will enable you to resolve the situation amicably, and disagreement can even lead to new ideas and innovation if it is channelled well. In 50 minutes you will be able to:

  • Develop your assertiveness and make sure that your needs are respected
  • Defuse tensions between colleagues before the situation deteriorates
  • Channel conflict constructively to generate new ideas and solutions to problems

Management by Objectives: The key to motivating employees and reaching your goals

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 18 Size: 927 KB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265852

The key to motivating employees and reaching your goals. This book is a practical and accessible guide to understanding and implementing Management by Objectives, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Work with employees to set clear objectives.
  • Motivate your employees to reach their objectives.
  • Boost performance and employee satisfaction in your company.

Six Sigma: Constantly improve your business processes

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 21 Size: 1.06 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806265913

Constantly improve your business processes!. This book is a practical and accessible guide to understanding and implementing Six Sigma, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Follow the DMAIC methodology to successfully implement Six Sigma in your company
  • Focus on the three most important factors: customers, employees and processes
  • Form a strategy that focuses on product quality improvement according to the expectations of your customers

Stop Procrastinating – Right Now!: Beat your procrastination habit once and for all

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.53 MB Format: EPUB Publisher: 50 Minutes
Published: 21 June, 2017
eISBN-13: 9782806288981

Ready to take your career to the next level? Find out everything you need to know about beating procrastination with this practical guide. If you suffer from a problem with procrastination, no matter what your situation, you are not alone. Many people struggle with time management and motivation, but this can harm professional development and personal fulfilment. This guide will help you to organise your time and stop procrastinating, helping you to become more productive and, eventually, happier. In 50 minutes you will be able to:

  • Find the motivation to reduce your procrastination and improve your productivity
  • Organise your time so that you can do everything you need and want to do
  • Increase efficiency and observe significant professional development

Successful Working Environments: How to create an optimal work environment

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.47 MB Format: EPUB Publisher: 50 Minutes
Published: 28 April, 2017
eISBN-13: 9782806269799

Ready to take your career to the next level? Find out everything you need to know about the optimal work environment with this practical guide. Your working environment has a significant impact on your creativity, stress levels and wellbeing at work. This is increasingly recognised by major companies such as Google, which now favour ultra-modern office spaces and aim to show staff that their contribution is valued. A number of simple steps on both the individual and company level can foster focus, creativity and collaboration by encouraging a positive atmosphere at work. In 50 minutes you will be able to:

  • Maintain optimal brain function at work through a series of simple exercises
  • Identify and put in place the characteristics of an efficient, productive and collaborative working environment
  • Organise your own workspace to reduce stress and boost creativity and focus

The Balanced Scorecard: Turn your data into a roadmap to success

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 17 Size: 754 KB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265821

Turn your data into a roadmap to success!. This book is a practical and accessible guide to understanding and implementing the Balanced Scorecard, providing you with the essential information and saving time. . In 50 minutes you will be able to:

  • Evaluate company performance and management efficiency.
  • Focus on all perspectives of the business at once.
  • Successfully apply the Balanced Scorecard to your business

Leading Effective Meetings: Learn to lead meetings that get results

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.61 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806289278

Ready to take your business to the next level? Find out everything you need to know about leading effective meetings with this practical guide.Meetings are a key part of office life in the 21st century, but frequently last much longer than expected and fail to lead to concrete decisions, leaving participants frustrated and demotivated. Nonetheless, thanks to careful planning, preparation and focus, it is possible to hold productive meetings with engaged participation and effective joint decision-making.In 50 minutes you will be able to:

  • Prepare effectively for any meeting by making sure you have all the necessary materials and information
  • Ensure that all participants contribute to the discussion and that time is not wasted in off-topic discussions
  • Monitor the outcome of the meeting and ensure that the decisions agreed on are implemented

Kaizen: Strive for perfection

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 24 Size: 2.78 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806268440

Strive for perfection. This book is a practical and accessible guide to understanding and implementing Kaizen, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Understand the uses of Kaizen in the search for improvement through small, continuous changes.
  • Identify the management methods that can be used alongside Kaizen to improve its outcome.
  • Analyze the different applications of Kaizen in areas of your business such as quality management, production and working conditions..

Game Theory: The art of thinking strategically

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 26 Size: 1.02 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806265883

The art of thinking strategically. This book is a practical and accessible guide to understanding and implementing game theory, providing you with the essential information and saving time. In 50 minutes you will be able to:

  • Quickly master the concept of strategic behavior and interactive decisions
  • Anticipate the actions of your opponents to react accordingly and maximize gains
  • Find the key to cooperating in order to reach collective goals

The Key to Managing Stress at Work: Say NO! to stress at work

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 1.07 MB Format: EPUB Publisher: 50 Minutes
Published: 17 August, 2015
eISBN-13: 9782806265890

Say NO! to stress at work. This book is a practical and accessible guide to understanding the key to managing stress at work, providing you with the essential information and saving time.. In 50 minutes you will be able to:

  • Recognize the three different reactions to stress: fighting, running away and inertia.
  • Create a neutral space where you can take a step back and analyze the situation.
  • Find the causes lying behind your stress and devise a plan to deal with future stressful situations.

The Peter Principle: Say NO! to incompetence at work

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 20 Size: 1.23 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806266132

Say NO! to incompetence at work. This book is a practical and accessible guide to understanding the Peter Principle, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the theory behind the Peter Principle and how it can affect the performance of your company.
  • Identify the different levels of competence among your workers and learn how to recognize signs of incompetence.
  • Recognize the structure of promotions in your company and avoid inefficiency.

The SMART Criteria: The SMART way to set objectives

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 23 Size: 2.64 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806268433

The SMART way to set objectives. This book is a practical and accessible guide to understanding and implementing the SMART criteria, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the 5 criteria that make up the SMART method (Specific, Measurable, Attainable, Realistic and Time-Bound).
  • Follow the steps and ask the right questions in order to always set objectives that are achievable.
  • Apply the model in many different areas, including project management, marketing and personal development.

Using the Myers-Briggs Type Indicator: How knowing your personality type can help you

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 0 Size: 1.51 MB Format: EPUB Publisher: 50 Minutes
Published: 10 April, 2017
eISBN-13: 9782806289148

Ready to take your career to the next level? Find out everything you need to know about the Myers-Briggs Type Indicator with this practical guide.The Myers-Briggs Type Indicator is an internationally renowned way of analysing a person’s personality type and thus learning more about how they react and think. With this comprehensive guide, you will be able to use your own profile in order to select a career that is best suited to you and understand how knowing other people’s personality types can benefit you!In 50 minutes you will be able to:

  • Learn more about the Myers-Briggs Type Indicator, its history and what exactly it does• Use your test results to your advantage both personally and professionally
  • Get an idea of the career that best suits you based on your personality type

Value Stream Mapping: Reduce Waste and Maximise Efficiency

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 29 Size: 2.25 MB Format: EPUB Publisher: 50 Minutes
Published: 25 August, 2017
eISBN-13: 9782808000338

Understand value stream mapping in no time! Find out everything you need to know about this powerful tool with this practical and accessible guide. In an increasingly competitive business world, identifying the areas where your company is losing time and money can give you a vital edge. Value stream mapping is one of the most popular tools of lean management and is easy to apply to virtually any production process, allowing you to locate and eliminate sources of waste and streamline your operations.In 50 minutes you will be able to:

  • Understand the main principles behind value stream mapping and lean management
  • Identify the key icons used in VSM and find out what they mean
  • Draw up your own map of material and information flows and use it to identify sources of waste

Business Plan Checklist: Master one of the most important skills in business

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 26 Size: 1.56 MB Format: EPUB Publisher: 50 Minutes
Published: 02 September, 2015
eISBN-13: 9782806267252

Master one of the most important skills in business. This book is a practical and accessible guide to understanding and creating a business plan checklist, providing you with the essential information and saving time.. In 50 minutes you will be able to:. “¢Understand the 9 key steps you must follow when creating any business plan and what each step involves.

  • Use your business plan to guide your new business or products, predict turnover and anticipate future challenges
  • Use your concrete business plan to grab the interest of investors and funding providers, using data and market research to convince them of the feasibility of your plan.

Benchmarking: Analyze performance and adapt your procedures

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 27 Size: 2.02 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806268419

Analyze performance and adapt your procedures. This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Understand the different types of benchmarking and choose the best one for your company.
  • Catch up with the competition by comparing their processes to your own and identifying the best practices.
  • Use your results to make concrete improvements to your processes and procedures

Beat Procrastination For Good

Posted onAuthorKieran Lamb

Author: 50minutes.Com Size: 2.05 MB Format: EPUB Publisher: 50 Minutes
Published: 11 August, 2017
eISBN-13: 978280629478

Ready to take your career to the next level? Find out everything you need to know about overcoming procrastination with this practical guide. Ever find yourself staring at a constantly growing to-do list that you just can’t bring yourself to start? Procrastination could be holding you back and stopping you from working to your full potential. Fortunately, there are a few simple steps that will enable you to finally stop putting things off and unlock new levels of productivity, both at work and at home. In 50 minutes you will be able to:

  • Identify the underlying causes of your tendency to procrastinate • Effectively prioritise and organise the tasks on your to-do list
  • Finally accomplish the tasks you have been putting off

Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators

Posted onAuthorKieran Lamb

Author: Patrick Lencioni. Pages: 176 Size: 1.44 MB Format: PDF Publisher: Jossey-Bass
Published: 06 May, 2005
eISBN-13: 9780787979324

In Overcoming the Five Dysfunctions of a Team, Lencioni offers more specific, practical guidance for overcoming the Five Dysfunctions using tools, exercises, assessments, and real-world examples. He examines questions that all teams must ask themselves:

  • Are we really a team?
  • How are we currently performing?
  • Are we prepared to invest the time and energy required to be a great team?

Written concisely and to the point, this guide gives leaders, line managers, and consultants alike the tools they need to get their teams up and running quickly and effectively.

The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results

Posted onAuthorKieran Lamb

Author: Gary Keller With Jay Papasan. Pages: 166 Size: 2.51 MB Format: EPUB Publisher: Bard Press
Published: 01 April, 2013
eISBN-13: 9781885167804

YOU WANT LESS. You want fewer distractions and less on your plate. The daily barrage of e-mails, texts, tweets, messages, and meetings distract you and stress you out. The simultaneous demands of work and family are taking a toll. And what`s the cost? Second-rate work, missed deadlines, smaller paychecks, fewer promotions-and lots of stress. AND YOU WANT MORE. You want more productivity from your work. More income for a better lifestyle. You want more satisfaction from life, and more time for yourself, your family, and your friends. NOW YOU CAN HAVE BOTH-LESS AND MORE. In The ONE Thing, you`ll learn to

  • cut through the clutter
  • achieve better results in less time
  • build momentum toward your goal
  • dial down the stress
  • overcome that overwhelmed feeling
  • revive your energy
  • stay on track
  • master what matters to you

The ONE Thing delivers extraordinary results in every area of your life-work, personal, family, and spiritual. WHAT`S YOUR ONE THING?

Workplace Wellness that Works: 10 Steps to Infuse Well-Being and Vitality into Any Organization

Posted onAuthorKieran Lamb

Author: Laura Putnam. Pages: 351 Size: 2.05 MB Format: PDF Publisher: Wiley
Published: 08 June, 2015
eISBN-13: 9781119055730

A smarter framework for designing more effective workplace wellness programs

Workplace Wellness That Works provides a fresh perspective on how to promote employee well-being in the workplace. In addressing the interconnectivity between wellness and organizational culture, this book shows you how to integrate wellness into your existing employee development strategy in more creative, humane, and effective ways. Based on the latest research and backed by real-world examples and case studies, this guide provides employers with the tools they need to start making a difference in their employees’ health and happiness, and promoting an overall culture of well-being throughout the organization. You’ll find concrete, actionable advice for tackling the massive obstacle of behavioral change, and learn how to design and implement an approach that can most benefit your organization.

Promoting wellness is a good idea. Giving employees the inspiration and tools they need to make changes in their lifestyles is a great idea. But the billion-dollar question is: what do they want, what do they need, and how do we implement programs to help them without causing more harm than good? Workplace Wellness That Works shows you how to assess your organization’s needs and craft a plan that actually benefits employees.

  • Build an effective platform for well-being
  • Empower employees to make better choices
  • Design and deliver the strategy that your organization needs
  • Drive quantifiable change through more creative implementation

Today’s worksite wellness industry represents a miasma of competing trends, making it nearly impossible to come away with tangible solutions for real-world implementation. Harnessing a broader learning and development framework, Workplace Wellness That Works skips the fads and shows you how to design a smarter strategy that truly makes a difference in employees’ lives and your company’s bottom line.

The Five Dysfunctions of a Team: A Leadership Fable

Posted onAuthorKieran Lamb

Author: Patrick Lencioni. Pages: 242 Size: 2.52 MB Format: PDF Publisher: Jossey-Bass
Published: 18 April, 2007
eISBN-13: 9780787962807

In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams. Kathryn Petersen, Decision Tech’s CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni’s utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

Humble Leadership: The Power of Relationships, Openness, and Trust

Posted onAuthorKieran Lamb

Author: Edgar H. Schein, Peter Schein. Pages: 142 Size: 1.47 MB Format: EPUB Publisher: Berrett-Koehler Publishers
Published: 14 August, 2018
eISBN-13: 9781523095407

The more traditional forms of leadership that are based on static hierarchies and professional distance between leaders and followers are growing increasingly outdated and ineffective. As organizations face more complex interdependent tasks, leadership must become more personal in order to insure open trusting communication that will make more collaborative problem solving and innovation possible. Without open and trusting communications throughout organizations, they will continue to face the productivity and quality problems that result from reward systems that emphasize individual competition and “climbing the corporate ladder”. Authors Edgar Schein and Peter Schein recognize this reality and call for a reimagined form of leadership that coincides with emerging trends of relationship building, complex group work, diverse workforces, and cultures in which everyone feels psychologically safe. Humble Leadership calls for “here and now” humility based on a deeper understanding of the constantly evolving complexities of interpersonal, group and intergroup relationships that require shifting our focus towards the process of group dynamics and collaboration. Humble Leadership at all levels and in all working groups will be the key to achieving the creativity, adaptiveness, and agility that organizations will need to survive and grow.

Build It: The Rebel Playbook for World Class Employee Engagement

Posted onAuthorKieran Lamb

Author: Glenn Elliott, Debra Corey. Pages: 272 Size: 3.55 MB Format: PDF Publisher: Wiley
Published: 29 January, 2018
eISBN-13: 9781119390084

The old way of treating people at work has failed. Only 30% of employees are engaged in their jobs, and in this fast-paced world that’s just not enough. The world’s best companies understand this, and have been quietly treating people differently for nearly two decades.

Now you can learn their secrets and discover The Engagement Bridge™ model, proven to build bottom line value for companies through sustainable employee engagement.

Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo.

Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader.

The book follows the clear and proven Engagement Bridge™ model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success.

Build it is packed with exclusive tips, tools brand case studies from HR rebels including Brewdog, Virgin, LinkedIn, Atlassian, Zappos, Buffer, American Express, VayerMedia and many more. Readers will learn:

  • How employee engagement helps companies perform.
  • The key factors that drive engagement, and how they work together.
  • What the world’s most rebellious companies have done to break the rules of traditional HR and improve engagement.
  • How to implement The Engagement BridgeTM model to boost productivity, innovation and better decision making.

Unique in this category, Build it is written from two sharply different perspectives.

Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $500m category leader in employee engagement technology.

Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Management and Organisational Behaviour, 11th ed.

Posted onAuthorKieran Lamb

Author: Laurie J. Mullins With Gill Christy. Pages: 681 Size: 16.74 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 17 February, 2016
eISBN-13: 9781292088518

Laurie Mullins’s Management & Organisational Behaviour is the essential guide to OB for students today. Over half a million students have used this engaging and practically focused book as their introduction to the world of management and organisational behaviour, and it continues to evolve and improve to serve the needs of modern students. Using both theory and practical, real-world examples, the textbook considers how organisational performance can be improved through effective management of people. This unique approach to the subject enables students to relate Organisational Behaviour to Management in the broader social and cultural contexts. This fully updated new edition incorporates new content and a streamlined structure to deliver the best possible learning experience. Key features include:

  • Expanded Personal Skills and Employability sections as well as 5 new end of chapter exercises and an end of book review to help you to develop your social and work-based skills in preparation for life after study.
  • New and revised management and OB in action case studies help to place the theory of management and organisational behaviour in the context of everyday organisational practice.
  • New and revised end of chapter case studies provide a deeper insight into a wide variety of organisations in the UK and around the world.
  • New Academic Viewpoint features in each part links to relevant research for a deeper understanding of the topics discussed.

Management and Organisational Behaviour will appeal to students at undergraduate level or on related professional courses, as well as to graduates and professionals aspiring to management positions. This bible of Organisational Behaviour is the perfect resource for students from all backgrounds – Management starts with Mullins!

Lean Six Sigma For Dummies

Posted onAuthorKieran Lamb

Author: By John Morgan And Martin Brenig-Jones. Pages: 371 Size: 6.26 MB Format: PDF Publisher: For Dummies
Published: 08 October, 2015
eISBN-13: 9781119073802

Maximise the quality and efficiency of your organisation with Lean Six Sigma Are you looking to make your organisation more effective and productive? If you answered “yes,” you need to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level and this friendly and accessible guide shows you how. The third edition of Lean Six Sigma For Dummies outlines the key concepts of this strategy and explains how you can use it to get the very best out of your team and your business. The jargon-crowded language and theory of Lean Six Sigma can be intimidating for both beginners and experienced users. Written in plain English and packed with lots of helpful examples, this easy-to-follow guide arms you with tools and techniques for implementing Lean Six Sigma and offers guidance on everything from policy deployment to managing change in your organisation and everything in between.

  • Gives you plain-English explanations of complicated jargon
  • Serves as a useful tool for businesspeople looking to make their organisation more effective
  • Helps you achieve goals with ease and confidence
  • Provides useful hands-on checklists

Whether you want to manage a project more tightly or fine-tune existing systems and processes, the third edition of Lean Six Sigma For Dummies makes it easier to achieve your business goals.

Lean Six Sigma Business Transformation For Dummies

Posted onAuthorKieran Lamb

Author: By Roger Burghall, Vince Grant, John Morgan. Pages: 332 Size: 20.27 MB Format: PDF Publisher: For Dummies
Published: 31 July, 2014
eISBN-13: 9781118844885

Use Lean Six Sigma to transform your business. Lean Six Sigma is a powerful method for improving both the efficiency and quality of projects and operations. In this new book, the team that bought you Lean Six Sigma For Dummies shows you how to take Lean Six Sigma to the next level and manage continual change in your organization. You`ll learn to design a roadmap for transformation that`s tailored to your business objectives; develop and implement processes that eliminate waste and variation across the company; synchronize your supply chain; and successfully deploy Lean Six Sigma over time. Lean Six Sigma Business Transformation For Dummies shows you how to:

  • Define your transformation objectives and create a bespoke `Transformation Charter` for your organization.
  • Assess your company`s readiness for transformation.
  • Establish a `Transformation Governance System` to help you manage the transformation programme effectively.
  • Bring your people with you! Plan and achieve the cultural change needed to make the transformation process successful.
  • Join up the dots between planning and effective execution with Strategy Deployment.
  • Deploy a `Continuous Improvement` toolkit to achieve everyday operational excellence.
  • Sustain the transformation programme and widen the scope across the organization (including deploying to the supply chain).
  • Adopt a `Capability Maturity Approach` to drive business improvement – recognizing that change is a continuous transformational journey, just as pioneers like Toyota have done.
  • Use a range of Lean Six Sigma Tools – using the right tools, at the right time (and in the right order!) enables continuous improvement by eliminating waste and process variation.

Lean For Dummies

Posted onAuthorKieran Lamb

Author: By Natalie Sayer And Bruce Williams. Pages: 411 Size: 17.24 MB Format: PDF Publisher: For Dummies
Published: 01 March, 2012
eISBN-13: 9781118224465

Take charge and engage your enterprise in a Lean transformation Have you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you`re already using Lean, but you need to get up to speed. Lean For Dummies shows you how to do more with less and create an enterprise that embraces change. In plain-English, this friendly guide explores the general overview of Lean, how flow and the value stream works, and the best ways to apply Lean to your enterprise. This revised edition includes the latest tools, advice, and information that can be used by everyone — from major corporations to small business, from non-profits and hospitals to manufacturers and service corporations. In addition, it takes a look at the successes and failures of earlier Lean pioneers — including Toyota, the inventors of Lean — and offer case studies and hands-on advice.

  • The latest on the Six Sigma and Lean movements
  • The role of technology and the expanding
  • Lean toolbox Case studies enhance the material

Lean For Dummies gives today`s business owners and upper level management in companies of all sizes and in all industries, the tools and information they need to streamline process and operate more efficiently.

Becoming a Lean Library: Lessons from the World of Technology Start-ups

Posted onAuthorKieran Lamb

Author: Jeremy Nelson. Pages: 162 Size: 1.16 MB Format: PDF Publisher: Chandos Publishing
Published: 07 December, 2015
eISBN-13: 9781780634609

Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage product development. Using techniques and philosophies pioneered by Toyota’s lean manufacturing success, Becoming a Lean Library provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change. Early chapters introduce the reader to the idea of lean start-ups in libraries, followed by chapters covering library systems, lessons from lean manufacturing, and the build-measure-learn model. Remaining chapters discuss technology change and DevOps as a lean strategy, while also giving the reader the opportunity to earn a professional online “badge” on the subject material of the book.

  • Introduces lean startup and lean manufacturing theory and practice
  • Applies Lean Startup Principles to Libraries
  • Allows readers to earn two Openbadges to demonstrate professional education accomplishment through social networking and for compensation purposes

Only book in its market that illustrates lean principles at work

The NLP Cookbook: 50 Life Enhancing NLP Techniques for Coaches, Therapists and Trainers

Posted onAuthorKieran Lamb

Author: Fran Burgess Pages: 258 Size: 4.01 MB Format: EPUB Publisher: Crown House Publishing
Published: 16 November, 2011
eISBN-13: 9781845908423

The NLP Cookbook is a veritable smorgasbord of NLP and related techniques gleaned from some of the greatest names in the field and adapted to provide an encyclopaedic resource for all therapists, coaches, change agents or health professionals.Fran Burgess uses the metaphor of cooking to describe the process of bringing together the best ingredients in NLP and selecting them carefully in order to produce some mouth watering results. The recipes are grouped into sections depending on their purpose. Quite a few focus on how to shift state, with some of these targeting specific states like acceptance and anxiety. These are followed by recipes that seek to develop behaviours and skills, and others that address beliefs and identity. There is then a wide range to choose from which deal with goals, relationships and the process of change.The beauty is that most of them can be used time and again for different circumstances and contexts, so they never wear out. Each recipe is prefaced by an introduction, giving you some background to its source and evolution. You are provided with its ingredients, should you be interested in its engineering, plus timings and materials required, and if it is suitable for working solo, or with a partner. Novice cooks can follow the recipes slavishly whereas those with more experience can adapt a recipe, adding a little something here, removing a little something there. This is not magic. They understand the chemistry that underpins the cooking process. They know what happens when you put this with that, now or later.

NLP Business Masterclass: Driving peak performance with NLP

Posted onAuthorKieran Lamb

Author: David Molden. Pages: 353 Size: 4 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 09 May, 2007
eISBN-13: 9781408250327

Companies today stand or fall, not by the efficiency of their processes and systems, but by the talent of their people. By using the techniques of NLP you can develop talent and achieve success. This is the popular but definitive book of NLP for people who want to make exceptional progress for their organisations. It demystifies NLP and relates the theories and principles to current business challenges. Its practical techniques, methods, and examples drawn from leading practitioners in the field, ensures you can implement this straight into your everyday working life. NLP Business Masterclass takes the applications of NLP in business beyond simple everyday techniques, to consider the bigger challenges facing organisations today including:

  • How do you get the best from your people?
  • What`s the best way of organising teams?
  • How can NLP help us to motivate people?
  • What about incentives and rewards for employees?
  • How do you change a culture and keep it alive?
  • How can NLP help my people to become more committed and responsible?
  • How can NLP help to develop leadership?

You can learn more about NLP. Or you can have the Masterclass.

Me, Myself, My Team – revised edition: How to be an effective team player using NLP

Posted onAuthorKieran Lamb

Author: Angus McLeod Pages: 119 Size: 776 KB Format: EPUB Publisher: Crown House Publishing
Published: 04 December, 2006
eISBN-13: 978184590538

Me, Myself, My Team brings you effective strategies to improve your team s communication and motivation, discover new perceptions and begin new courses of action. Full of practical ideas, this exceptional book demonstrates how team playing achieves the best results.

Making Your words Work: Using NLP to Improve Communication, Learning and Behaviour

Posted onAuthorKieran Lamb

Author: Terry Mahony Pages: 168 Size: 1.76 MB Format: EPUB Publisher: Crown House Publishing
Published: 08 May, 2007
eISBN-13: 9781845905347

The first book to focus on the application of language models for classroom management, Making Your Words Work offers a large repertoire of linguistic approaches to improve communication between teacher and pupil. It provides a robust rationale of the causes of anxiety and dysfunctional behaviour. It covers the latest developments in effective teaching through the modification of language use.

How to Manage with NLP

Posted onAuthorKieran Lamb

Author: By David Molden. Pages: 265 Size: 5.52 MB Format: PDF Publisher: Prentice Hall – M.U.A.
Published: 03 January, 2011
eISBN-13: 9780273745709

With NLP you can achieve even greater success as a manager. Whether you need to improve your communication, develop your strategic planning or nurture your creative thinking, NLP gives you the tools to dramatically improve your performance as a manager or a leader. NLP has been used for years to help busy managers and leaders all over the world boost their communication skills and get the best out of their teams, time after time. Now it’s your turn to discover the most effective tool for managers on the planet. Inside you’ll discover how to: .. Develop trust, rapport and credibility with your team and clients .. Handle every managerial challenge effectively .. Develop long-lasting relationships that will take you and your team from strength to strength Now in its third edition How to Manage with NLP contains all the background, concepts and techniques you’ll ever need along with practical exercises to ensure you get develop a thorough grounding and understanding. Are you ready to be amazed and amazing? Read on! “This is a ‘must have’ book for any leader interested in improving their capabilities in engaging with people, teambuilding and managing change.”

How to coach with NLP

Posted onAuthorKieran Lamb

Author: Robbie Steinhouse. Pages: 289 Size: 3.68 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 15 June, 2010
eISBN-13: 9780273755456

Improve your ability to understand, interact and communicate with others using the skills of coaching and NLP. This practical book contains easy to follow models, numerous real-life examples, a unique NLP based six-session coaching model and a unique section on the use of Hypnosis — an important NLP tool.

Change Your Business with NLP Powerful tools to improve your organisation`s performance and get results

Posted onAuthorKieran Lamb

Author: Lindsey Agness. Pages: 345 Size: 1.32 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 15 January, 2011
eISBN-13: 9780857081247

Transform the way your business works. Neuro-Linguistic Programming (NLP) techniques can be applied to all business challenges. As a leader or manager in either the public or private sectors, whatever your industry or size of organisation, you can use NLP to improve your business by changing the mindsets of everyone you work with. When tailored for practical business application, NLP can help you to identify and deliver efficiencies, hold onto clients in the midst of increasing competition, improve morale and increase organisational performance and results. Change Your Business With NLP is the first genuinely practical guide for managers, showing how to use NLP techniques to overcome specific business problems. You will learn how to:

  • Improve your results as a leader
  • Build an exceptional team
  • Manage change more effectively
  • Change your organisation`s culture
  • Create more effective client and customer relationships
  • Transform your presentation skills Increase the overall performance of your business

Bestselling author Lindsey Agness, an international change management consultant and certified trainer of NLP, uses step-by-step techniques and a broad range of case studies to show you that NLP can deliver measurable results in business.

Business NLP For Dummies

Posted onAuthorKieran Lamb

Author: By Lynne Cooper. Pages: 379 Size: 3.95 MB Format: PDF Publisher: For Dummies
Published: 03 December, 2008
eISBN-13: 9780470721049

Achieve business success with Neuro-linguistic Programming People around the globe use NLP to improve their communication skills, build rapport, make positive changes, and accomplish their goals. When used in a business context, NLP techniques can transform both your own and your team`s performances. This practical guide to NLP at work will help you increase your flexibility, become more influential, and achieve professional success, whatever your career.

  • Use NLP techniques in the workplace – overcome barriers to success and develop a winning mindset
  • Build effective working relationships – improve your communication skills and create rapport with your colleagues
  • Lead people to perform – enhance your ability to inspire peak performance
  • Make changes that drive success – set and achieve ambitious goals

Brilliant NLP, 3rd ed.

Posted onAuthorKieran Lamb

Author: Molden, David, Pat Hutchinson Pages: 254 Size: 2.4 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 26 December, 2014
eISBN-13: 9781292084244

Master the tools of NLP and become more effective, more efficient, more powerful and more successful

NLP will provide powerful tools and techniques to help you make positive changes in your life.

Brilliant NLP: Manage your emotions, think clearly and enjoy life, 3rd ed.

Posted onAuthorKieran Lamb

Author: David Molden And Pat Hutchinson. Pages: 257 Size: 4.69 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 01 June, 2012
eISBN-13: 9780273778776

Master the tools of NLP and become more effective, more efficient, more powerful and more successful. NLP can provide powerful tools and techniques to help you make positive changes in your life. This bookclearly explains how NLP works and includes plenty of exercises to help you put the theory intro practice. This new edition gives you everything you need to know about NLP and how to do it – with more tips, examples, techniques and insights to show how NLP can work for you. Brilliant outcomes: – Understand and master NLP step by step – Discover how to apply NLP to your life, right now – Change your thinking; change your life.

Mindfulness at Work For Dummies

Posted onAuthorKieran Lamb

Author: By Shamash Alidina And Juliet Adams. Pages: 399 Size: 8.66 MB Format: PDF Publisher: For Dummies
Published: 28 March, 2014
eISBN-13: 9781118727904

Master your mind, manage stress and boost your productivity! Mindfulness at Work For Dummies provides essential guidance for employees at all levels of an organization who are seeking more focus and clarity in their work. It explains how mindfulness can help employers wishing to implement mindful practices into the workplace, and provides leaders and mentors within an organization with the tools they need to become more effective leaders and coaches. The audio download contains guided mindfulness exercises and meditations suited to workplace scenarios, a core feature of mindfulness programmes. Mindfulness at Work For Dummies includes: An introduction to mindfulness, and how it can help improve working behaviour An explanation of how the brain retains new mindful working patterns…with a bit of practice! Useful tips on incorporating mindfulness into your working day How organisations can benefit from implementing mindful approaches to work Guidance for leaders on how mindfulness can help develop their leadership qualities

Ideas Are Free

Posted onAuthorKieran Lamb

Author: Robinson, Alan G, Dean M. Schroeder Schroeder, Dean M. Pages: 255 Size: 1.07 MB Format: PDF Publisher: Berrett-Koehler Publishers
Published: 09 January, 2006
eISBN-13: 9781605090177

The fact is, because they’re the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers don’t. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.

Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.

True excellence and sustainable competitive advantage—in every area, from productivity, to responsiveness, keeping costs low, quality and service delivery—is only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.

The Mediation Process: Practical Strategies for Resolving Conflict, 4th ed.

Posted onAuthorKieran Lamb

Author: Christopher W. Moore. Pages: 707 Size: 3.96 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 28 April, 2014
eISBN-13: 9781118419748

This is the fourth edition of one of the seminal works in the field of mediation and conflict resolution. The book is practical blend of theory, research, and practice with a useful “how to” approach to resolving disputes at various stages of development and resolution. Its case studies present a range of successful applications of mediation (interpersonal, child custody and divorce, commercial, business, organizational, public policy, environmental, intercultural and international) and strategies for intervention. The book is written for both beginning and experienced practitioners.

The Promise of Mediation: The Transformative Approach to Conflict, 2nd ed.

Posted onAuthorKieran Lamb

Author: Robert A. Baruch Bush, Joseph P. Folger. Pages: 305 Size: 1.14 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 10 November, 2004
eISBN-13: 9780787976743

The award-winning first edition of “The Promise of Mediation”, published ten years ago, is a landmark classic that changed the field`s understanding of the theory and practice of conflict intervention. That volume first articulated the `transformative model` of mediation, which greatly humanized the vision of how the mediation process could help parties in conflict. In the past decade, the transformative model has proved itself and gained increasing acceptance. It is now being used in such diverse arenas as workplace, community, family, organizational, and public policy conflicts, among others. In this new edition, the authors draw on a decade of work in theory development, training, practice, research, and assessment to present a thoroughly revised and updated account of the transformative model of mediation and its practical application, including a compelling description of how the field has moved toward increasing acceptance of the transformative model; a new and clearer presentation of the theory and practices of transformative mediation, with many concrete examples; a new case study that provides a vivid picture of the model in practice, with a commentary full of new information about how to use it effectively; clarifications of common misconceptions about the model; and, a vision for the future that shows how the model can coexist with other approaches and where the `market` for transformative mediation is emerging. This volume is a foundational resource on transformative practice, for both readers of the first edition and new readers – including mediators, facilitators, lawyers, administrators, human resource professionals, policymakers, and conflict resolution researchers and educators. More generally, this book will strike a chord with anyone interested in humanizing our social institutions and building on a relational vision of society.

Mediating Dangerously: The Frontiers of Conflict Resolution

Posted onAuthorKieran Lamb

Author: Kenneth Cloke. Pages: 269 Size: 1.59 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 20 June, 2001
eISBN-13: 9780787959296

Sometimes it`s necessary to push beyond the usual limits of the mediation process to achieve deeper and more lasting change. “Mediating Dangerously” shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. It means opening wounds and looking beneath the surface, challenging comfortable assumptions, and exploring dangerous issues such as dishonesty, denial, apathy, domestic violence, grief, war, and slavery in order to reach a deeper level of transformational change. “Mediating Dangerously” shows conflict resolution professionals how to advance beyond the traditional steps, procedures, and techniques of mediation to unveil its invisible heart and soul and to reveal the subtle and sensitive engine that drives the process of personal and organizational transformation. This book is a major new contribution to the literature of conflict resolution that will inspire and educate professionals in the field for years to come.

Beyond Neutrality: Confronting the Crisis in Conflict Resolution

Posted onAuthorKieran Lamb

Author: Bernard S. Mayer. Pages: 334 Size: 917 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 13 May, 2004
eISBN-13: 9780787974060

In this thought-provoking, passionately written book, Bernard Mayer an internationally acclaimed leader in the field dares practitioners to ask the hard questions about alternative dispute resolution.

  • What`s wrong with conflict resolution?
  • Why aren`t more individuals and organizations using conflict resolution when they have a problem?
  • Why doesn`t the public know more about it?
  • What are the limits of conflict resolution?
  • When does conflict resolution work and when does it not?

Offering a committed practitioner`s critique of the profession of mediation, arbitration, and alternative dispute resolution, Beyond Neutrality focuses on the current crisis in the field of conflict resolution and offers a pragmatic response.

The Checklist Manifesto

Posted onAuthorKieran Lamb

Author: Atul Gawande. Pages: 223 Size: 751 KB Format: PDF Publisher: Profile Books Ltd
Published: 10 February, 2010
eISBN-13: 9781847651877

The bestselling author of “Better” and “Complications” explores the significance of the lowly checklist, and how it has revolutionised medical practice and saved lives. Today we find ourselves in possession of stupendous know-how, which we willingly place in the hands of the most highly skilled and hardworking people. Yet avoidable failures are common, and the reason is simple: the volume and complexity of our knowledge has exceeded our ability to consistently deliver it to people – correctly, safely or efficiently. Atul Gawande makes a compelling argument for the checklist, which he believes to be the most promising strategy in surmounting failure. He looks at how the checklist has allowed pilots to fly airplanes with more power and range than possible before; and how taking this idea to the complicated world of surgery produced a 90-second checklist that reduced surgical deaths and complications in eight hospitals around the world by more than one-third. Along the way, he will show how checklists (which cost next to nothing) actually work, and why some make matters worse while others make matters better. “The Checklist Manifesto” is a fascinating exploration on the nature of complexity in our lives – and how we can best overcome it.

Lifehacker, 3rd ed.

Posted onAuthorKieran Lamb

Author: Adam Pash, Gina Trapani. Pages: 506 Size: 18.72 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 09 June, 2011
eISBN-13: 9781118133446

A new edition, packed with even more clever tricks and methods that make everyday life easier Lifehackers redefine personal productivity with creative and clever methods for making life easier and more enjoyable. This new edition of a perennial bestseller boasts new and exciting tips, tricks, and methods that strike a perfect balance between current technology and common sense solutions for getting things done. Exploring the many ways technology has changed since the previous edition, this new edition has been updated to reflect the latest and greatest in technological and personal productivity. The new “hacks” run the gamut of working with the latest Windows and Mac operating systems for both Windows and Apple, getting more done with smartphones and their operating systems, and dealing with the evolution of the web. Even the most tried-and-true hacks have been updated to reflect the contemporary tech world and the tools it provides us. Hacks include:

Hack 1: Empty Your Inbox (and Keep It Empty).
Hack 2: Decrease Your Response Time.
Hack 3: Craft Effective Messages.
Hack 4: Highlight Messages Sent Directly to You.
Hack 5: Use Disposable Email Addresses.
Hack 6: Master Message Search.
Hack 7: Future-Proof Your Email Address.
Hack 8: Consolidate Multiple Email Addresses with Gmail.
Hack 9: Script and Automate Repetitive Replies.
Hack 10: Filter Low-Priority Messages.
Hack 11: Organize Your Documents Folder.
Hack 12: Instantly Retrieve Files Stored on Your Computer.
Hack 13: Overhaul Your Filing Cabinet.
Hack 14: Instantly Recall Any Number of Different Passwords.
Hack 15: Securely Track Your Passwords.
Hack 16: Tag Your Bookmarks.
Hack 17: Organize Your Digital Photos.
Hack 18: Corral Media Across Folders and Drives.
Hack 19: Create Saved Search Folders.
Hack 20: Create a Password-Protected Disk on Your PC.
Hack 21: Create a Password-Protected Disk on Your Mac.
Hack 22: Encrypt Your Entire Windows Operating System.
Hack 23: Set Up 2-Step Verification for Your Google Account.
Hack 24: Design Your Own Planner.
Hack 25: Make Your To-Do List Doable.
Hack 26: Set Up a Morning Dash.
Hack 27: Map Your Time.
Hack 28: Quick-Log Your Workday.
Hack 29: Dash Through Tasks with a Timer.
Hack 30: Form New Habits with Jerry Seinfeld`s Chain.
Hack 31: Control Your Workday.
Hack 32: Turn Tasks into Game Play.
Hack 33: Send Reminders to Your Future Self.
Hack 34: Take Great Notes.
Hack 35: Organize Your Life with Remember the Milk.
Hack 36: Organize Your Life in Text Files.
Hack 37: Set Up a Ubiquitous Note-Taking Inbox Across Devices.
Hack 38: Off-Load Your Online Reading to a Distraction-Free Environment.
Hack 39: Limit Visits to Time-Wasting Websites.
Hack 40: Permanently Block Time-Wasting Websites.
Hack 41: Reduce Email Interruptions.
Hack 42: Split Your Work Among Multiple Desktops.
Hack 43: Build a No-Fly Zone.
Hack 44: Set Up Communication Quiet Hours.
Hack 45: Clear Your Desktop.
Hack 46: Make Your House a Usable Home.
Hack 47: Sentence Stuff to Death Row.
Hack 48: Drown Out Distracting Sounds with Pink Noise.
Hack 49: Search the Web in Three Keystrokes.
Hack 50: Command Your Windows PC from the Keyboard.
Hack 51: Command Your Mac from the Keyboard.
Hack 52: Reduce Repetitive Typing with Texter for Windows.
Hack 53: Reduce Repetitive Typing with TextExpander for Mac.
Hack 54: Automatically Fill in Repetitive Web Forms.
Hack 55: Batch-Resize Photos.
Hack 56: Bypass Free Site Registration with BugMeNot.
Hack 57: Speed Up Web Pages on a Slow Internet Connection.
Hack 58: Securely Save Website Passwords.
Hack 59: Become a Scheduling Black Belt with Google Calendar.
Hack 60: Set Up an Automated, Bulletproof File Back Up Solution.
Hack 61: Automatically Back Up Your Files to an External Hard Drive (Mac).
Hack 62: Automatically Clean Up Your PC.
Hack 63: Automatically Clean Up Your Mac.
Hack 64: Automatically Reboot and Launch Applications.

Getting Things Done and Staying Organized – Increase productivity and banish procrastination

Posted onAuthorKieran Lamb

Author: 50minutes.Com Pages: 27 Size: 1.94 MB Format: EPUB Publisher: 50 Minutes
Published: 17 September, 2015
eISBN-13: 9782806269751

Increase productivity and banish procrastination. This book is a practical and accessible guide to understanding the key to staying organized at work, providing you with the essential information and saving time.. In 50 minutes you will be able to:.

  • Identify the obstacles that prevent you from effectively organizing your work and learn how to eradicate them.
  • Control your stress at work by understanding the causes and sorting your responsibilities into three different zones of impact.
  • Optimize your time and prioritize your tasks according to urgency and importance to fight against procrastination.

Eat That Frog! 21 Great Ways to Stop Procrastinating and Get More Done in Less Time, 3rd ed.

Posted onAuthorKieran Lamb

Author: Brian Tracy. Pages: 128 Size: 1,008 KB Format: EPUB Publisher: Berrett-Koehler Publishers
Published: 17 April, 2017
eISBN-13: 9781626569430

There just isn’t enough time for everything on our to-do list–and there never will be. Successful people don’t try to do everything. They learn to focus on the most important tasks and make sure those get done. They eat their frogs.
There’s an old saying that if the first thing you do each morning is eat a live frog, you’ll have the satisfaction of knowing you’re done with the worst thing you’ll have to do all day. For Tracy, eating a frog is a metaphor for tackling your most challenging task–but also the one that can have the greatest positive impact on your life. Eat That Frog! shows you how to organize each day so you can zero in on these critical tasks and accomplish them efficiently and effectively.

In this fully revised and updated edition, Tracy adds two new chapters. The first explains how you can use technology to remind yourself of what is most important and protect yourself from what is least important. The second offers advice for maintaining focus in our era of constant distractions, electronic and otherwise.

But one thing remains unchanged: Brian Tracy cuts to the core of what is vital to effective time management: decision, discipline, and determination. This life-changing book will ensure that you get more of your important tasks done–today!

Boost Your Productivity: 30 Minute Reads: A Shortcut to Getting Things Done and Getting Your Life Sorted

Posted onAuthorKieran Lamb

Author: Nicholas Bate Pages: 67 Size: 484 KB Format: PDF Publisher: Capstone Publishing Ltd
Published: 11 December, 2014
eISBN-13: 9780857085085

The average commute is 30 minutes. Use yours to learn how to be more productive.
Everybody has too much to do, Nobody has enough time, a lot of people are worried and simply can’t say no.. Relax, help is at hand. Thoughtful, yet pragmatic. Practical and easy. Home and work. Boost Your Productivity is a primer for getting your life sorted, getting everything back on track and doing what is really important to you, not just who or what is shouting at you loudest. It will help you:

  • Identify the problem/what doesn’t work/what goes wrong
  • Discover the 10 Big Strategies
  • Q&A
  • Put in place your super-structured, super-easy, 5-day count-down plan to no more pain.

The Idea-Driven Organization

Posted onAuthorKieran Lamb

Author: Alan G. Robinson, Dean M. Schroeder. Pages: 138 Size: 2.46 MB Format: EPUB Publisher: Berrett-Koehler Publishers
Published: 31 March, 2014
eISBN-13: 9781626561250

Most companies, if they solicit employee ideas at all, essentially just set up a suggestion box, which employees know from experience is where ideas go to die. So nothing happens. But innovation is not an option – it’s the key to survival. And innovation needs new ideas. So where are those ideas going to come from? Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact. Robinson and Schroeder explain how leaders can build the kind of idea-driven company capable of implementing 50 to 100 or more ideas per employee per year. Drawing on their work with companies world-wide, they show what’s needed to put together a management team open to grassroots innovation and describe the strategies, policies, and practices that encourage – and those that discourage – employee ideas. They detail exactly how high-performing idea processes work and how to design one customized for your organization – including advice for teaching people how to come up with new ideas. The best ideas may come from the bottom, but they have to be systematically solicited from the top.

Summary The Idea-Driven Organization – Review and Analysis of Robinson and Schroeder’s Book

Posted onAuthorKieran Lamb

Author: Businessnews Publishing Pages: 25 Size: 1.35 MB Format: EPUB Publisher: Must Read Summaries
Published: 01 July, 2015
eISBN-13: 9782511036068

The must-read summary of Alan Robinson and Dean Schroeder`s book: “”The Idea-Driven Organization””.This complete summary of the ideas from Alan Robinson and Dean Schroeder`s book “”The Idea-Driven Organization”” details how the best ideas to improve a business often come from the front-line. According to Robinson and Schroeder, you should listen to these ideas and apply them. This is exactly what an idea-driven organisation does. For this concept to work, organisations must have systems in place to push and pull these ideas.There are five steps to building an idea-driven organisation:1. Understand the power of front-line ideas2. Realise this needs different leadership3. Align your strategy and management4. Implement your front-line idea system5. Use these ideas to innovateAdded-value of this summary:

  • Save time
  • Understand the power of front-line ideas
  • Build an idea-driven organisation and benefit from innovative ideas

To learn more, read ”The Idea-Driven Organization’ and start listening to those that know your business the best!

The Inclusion Imperative: How real inclusion creates better communites, creates better business and builds better societies

Posted onAuthorKieran Lamb

Author: Stephen J. Frost. Pages: 352 Size: 13.46 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 February, 2014
eISBN-13: 9780749471309

The Inclusion Imperative showcases the inspiring commitment to inclusion the London Olympic and Paralympic Games’ organizing committee espoused, and details the techniques and frameworks that enabled it to truly deliver a ‘Games for everyone’ at London 2012. Diversity and inclusion expert, Stephen Frost, challenges preconceived ideas and strives to inspire professionals to tackle inclusion in their organizations with courage, creativity and talent. With highly relatable examples, The Inclusion Imperative constitutes the best argument to convince sceptics that real diversity and inclusion can deliver more engaged employees and customers, improved employee recruitment and retention, increase productivity and better group decision-making processes. Real inclusion saves money and improves efficiency in the systems of an organisation, making the world a better place as a by-product. Building on concepts that include Diversity 3.0 , detailed process journeys, and procurement governance, this is a must-read for HR and diversity officers frustrated with the guidance currently available, as well as for anyone who recognizes the legacy of the 2012 Games in fostering a tolerant and diverse society.

Inclusive talent management

Posted onAuthorKieran Lamb

Author: Stephen Frost, Danny Kalman. Pages: 280 Size: 841 KB Format: PDF Publisher: Kogan Page Ltd
Published: 03 July, 2016
eISBN-13: 9780749475888

Organizations traditionally have had a clear distinction between their policies on diversity and inclusion and their talent management. The main driving force behind diversity and inclusion has been being seen to be a good employer, to be able to make claims in the annual report and to feel as though a positive contribution is being made to society. On the other hand, talent management activities have been driven by a real business need to ensure that the organization has the right people with the right skills in the right place to drive operational success. Inclusive Talent Management aligns talent management and diversity and inclusion, offering a fresh perspective on why the current distinction between them needs to disappear. Featuring case studies from internationally recognised brands such as Goldman Sachs, Unilever, KPMG, Hitachi, Oxfam and the NHS, Inclusive Talent Management shows that to achieve business objectives and gain the competitive advantage, it is imperative that organizations take an inclusive approach to talent management. It puts forward a compelling and innovative case, raising questions not only for the HR community but also to those in senior management positions, providing the practical steps, global examples and models for incorporating diversity and inclusion activities into talent management strategy.

The Complete Dentist: Positive Leadership and Communication Skills for Success

Posted onAuthorKieran Lamb

Author: By Barry Polansky. Pages: 266 Size: 1.66 MB Format: PDF Publisher: Wiley-Blackwell
Published: 27 September, 2017
eISBN-13: 9781119250814

The Complete Dentist: Positive Leadership and Communication Skills for Success is a one-of-a-kind guide to starting and running an effective and successful dental practice. . Presents tried-and-true ideas and methods for effective communication, blending positive psychology with leadership in dentistry Describes the five elements of success and happiness, offering pathways to a flourishing dental practice Considers the reasons why communication and leadership skills are important for dentists

Nurse-Led Health Clinics

Posted onAuthorKieran Lamb

Author: Edited By Tine Hansen-Turton, Susan Sherman, Eunice S. King. Pages: 216 Size: 2.02 MB Format: EPUB Publisher: Springer Publishing Company
Published: 30 March, 2015
eISBN-13: 9780826128034

Public health nursing–with its focus on compassionate, holistic care and service to the poor, the aged, those suffering from social injustice, and those without adequate health facilities–had its origins over a century ago with the founding of the Henry Street Settlement in New York City. Embracing the same foundational principles, Nurse-Led Health Clinics is the first book to describe innovative, nurse-managed solutions for improving health care today. It addresses the key business, policy, medical, financial, and operational considerations necessary for successfully opening and operating nurse-led health facilities. With the mission to dramatically expand access to primary and preventative health care, these clinics provide a full range of services, including primary care, health promotion, disease prevention, and behavioural health care to residents of underserved communities throughout the U.S. The book delivers a wealth of comprehensive information for nurses who are considering opening their own clinics. Reinforced with best-practice models and case studies, it takes a concrete look at what it takes to successfully start and run a nurse-managed health center. The book addresses the history and growth of nurse-led clinics and describes the nurse-led paradigm of care. It identifies the different types of nurse-led clinics (primary care, school based, wellness clinics, and more) and the clinical services offered within them. Also discussed are the requirements and mind-set of potential consumers and strategies for sustainability along with the role of the collaborative team. The pros and cons of a variety of business and operations models are examined along with quality metrics and initiatives. The book also covers various state and federal policy challenges and opportunities and explores the future of nurse-led care in view of ongoing health care reform. Helpful appendices include a start-up checklist, sample by-laws and a managed care contracting toolkit. Key Features:

  • Describes key business, policy, medical, financial, and operational considerations for running a nurse-managed health center
  • Addresses the pros and cons of a variety of business models for nurse-led care
  • Identifies the most common clinical services offered
  • Presents quality metrics, best practice models, and case studies
  • Includes state and federal policy and regulatory challenges and opportunities

Perfect phrases for setting performance goals, 2nd ed.

Posted onAuthorKieran Lamb

Author: Douglas Max, Robert Bacal. Pages: 209 Size: 936 KB Format: PDF Publisher: McGraw-Hill USA
Published: 20 November, 2010
eISBN-13: 9780071759335

This title presents the right phrase for every situation…Every time. “Perfect Phrases for Setting Performance Goals” provides hundreds of precisely worded future performance goals. You can put them to use for virtually any purpose, from sales and profit goals, quality and productivity goals, and on-time performance personal development goals. Learn the most effective language for: focus your people on the most important parts of their jobs; clearly communicate your expectations; align employee goals with organizational priorities; improve productivity and morale in the workplace; reduce disagreements during performance reviews; and, raise the bar for performance.

How to be a Nurse or Midwife Leader

Posted onAuthorKieran Lamb

Author: Edited By David Ashton, Jamie Ripman, Philippa Williams. Pages: 235 Size: 1.41 MB Format: PDF Publisher: Wiley-Blackwell
Published: 02 December, 2016
eISBN-13: 9781119187004

How to be a Nurse or Midwife Leader is an indispensable guide for all nurses and midwives who wish to develop and improve their practice as leaders. Written in collaboration with the NHS Leadership Academy, this practical book draws on the real experience of over 10,000 nurses and midwives to bring leadership dilemmas to life in specific situations. Key learning features include:

  • How to develop your self-awareness
  • How to develop your personal impact and presence
  • How to survive and thrive
  • How to get your message across
  • How to get the best out of others
  • How to work with and lead other professionals and patients
  • How to have courageous conversations
  • How to balance conflicting demands and needs

Containing exercises and reflective questions to help apply theory to leadership practice, How to be a Nurse or Midwife Leader is an ideal companion for all nurses and midwives, whether you are newly qualified, or stepping into a team leader role.

Leadership is Half the Story: A Fresh Look at Followership, Leadership, and Collaboration

Posted onAuthorKieran Lamb

Author: Marc Hurwitz Pages: 290 Size: 3.78 MB Format: PDF Publisher: University Of Toronto Press – M.U.A
Published: 03 February, 2015
eISBN-13: 9781442622395

Can you imagine a choreographer only training one dancer to lead while his or her partner sits in the lobby staring at the wall? Yet we do this all the time in organizations. Half the partnership is missing.. Leadership is Half the Story introduces the first model to seamlessly integrate leadership, followership, and partnerships. This research-backed, field-tested book contributes many new ideas and practical advice for everyone in an organization ndash; from CEO to HR director to front-line manager to consultant.. All of us lead, not just those with the formal title. All of us follow, not just front-line staff. In great collaborations, one moment we are leading and then we flip to following; in other words, the relationship between leadership and followership is dynamic, context-specific, and ever-evolving. This empowering perspective opens up leadership to everyone, normalizes followership, and enables more productive and innovative collaborations. Candid discussions about both roles allow for better coaching, mentoring, skill development, and interpersonal agility, and result in stronger teams.

Followership: What It Takes to Lead

Posted onAuthorKieran Lamb

Author: James Shindler, James Schindler Pages: 83 Size: 1.14 MB Format: EPUB Publisher: Business Expert Press
Published: 18 November, 2014
eISBN-13: 9781606497333

Every leader is also a follower. Both good leaders and good followers exhibit many of the same characteristics. Both think for themselves, both are active in the leadership process, and both exhibit positive energy. Traditionally, leadership classes and leadership development programs devote little time and attention to developing effective follower skills because most organizational leaders erroneously assume that employees know how to follow. This book takes a look at both current leadership and followership theories and describes how to apply them in an organizational setting. The book also provides an overview of what it means to be a good follower and provides a roadmap of how to develop followership skills that can easily be translated to leadership skills as the need arises. Generally, there is a negative connotation of the term followership due to a lack of understanding of the topic of followership. This lack of understanding has frequently caused leaders to overlook followership as a necessary part of a successful organization. Increasing awareness of followership processes within the organizational context will lead to improved leadership and improved organizational performance. This book will aid in the development of those great followers who are great employees who in-turn will possess the skills necessary to become great leaders. This book is intended for a broad audience including both students and practitioners of Leadership.

Economics for the Common Good

Posted onAuthorKieran Lamb

Author: Tirole, Jean;rendall, Steven Pages: 577 Size: 4.17 MB Format: PDF Publisher: Princeton University Press – M.U.A
Published: 14 November, 2017
eISBN-13: 9781400889143

Another book from Nesta’s top 8 innovation books. Jean Tirole, Nobel Prize for Economics in 2014, mounts a compelling and accessible defence of economics as a discipline that has much to contribute to the common good. In it, he explains what economists do, how they think, and and why they use mathematical models to analyse society, introducing key concepts from the research frontier that are advancing our understanding of complex issues, ranging from climate change to the impact of automation and the growth of internet platforms. By the time you finish the book, you will have a handle on how economists think, and appreciate how this thinking can help tackle some of the big challenges of our time.

Capitalism without Capital: The Rise of the Intangible Economy

Posted onAuthorKieran Lamb

Author: Haskel, Jonathan;westlake, Stian Pages: 316 Size: 2.46 MB Format: EPUB Publisher: Princeton University Press – M.U.A
Published: 29 November, 2017
eISBN-13: 9781400888320

Presents three possible scenarios for what the future of an intangible world might be like, and by outlining how managers, investors, and policymakers can exploit the characteristics of an intangible age to grow their businesses, portfolios, and economies.  This book from Nesta’s 8 of the best books on innovation reading list reports how early in the twenty-first century, a quiet revolution occurred. For the first time, the major developed economies began to invest more in intangible assets, like design, branding, R&D, and software, than in tangible assets, like machinery, buildings, and computers. For all sorts of businesses, from tech firms and pharma companies to coffee shops and gyms, the ability to deploy assets that one can neither see nor touch is increasingly the main source of long-term success. It shows that the growing importance of intangible assets has also played a role in some of the big economic changes of the last decade. The rise of intangible investment is, Jonathan Haskel and Stian Westlake argue, an underappreciated cause of phenomena from economic inequality to stagnating productivity.

Research Methods for Business and Management

Posted onAuthorKieran Lamb

Author: [edited By] By Kevin D. O`Gorman, Robert Macintosh. Pages: 270 Size: 1.88 MB Format: PDF Publisher: Goodfellow Publishers Limited
Published: 10 September, 2015
eISBN-13: 9781910158524

This new text offers a completely comprehensive overview of key research methods and the main choices available when undertaking a dissertation. It is a clear, concise and practical guide containing wealth of outstanding examples for each method covered. Taking you through the entire life cycle of a dissertation, the text covers everything from the purposes of research through to chapters on gathering primary and secondary data; using literature; quantitative and qualitative research; managing your research; using data and research ethics. Individual chapters are allied to a powerful critical commentary showing how some of the world`s leading scholars have used particular methods in their own research. Carefully constructed to achieve the greatest clarity for the student the text gives the reader:

  • In-text exercises
  • End of chapter` review questions with solutions
  • Exemplar papers identified and discussed for each of the main methods
  • Directed further reading for developing understanding in key areas

It is an essential learning aid for upper level undergraduates and postgraduates across a wide range of business and management courses and it comes with a range of supported learning materials including tutorials, lecture slides and tutor notes.

Measurement Madness: Recognizing and Avoiding the Pitfalls of Performance Measurement

Posted onAuthorKieran Lamb

Author: Dina Gray, Pietro Micheli, Andrey Pavlov. Pages: 240 Size: 1.01 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 20 November, 2014
eISBN-13: 9781118464519

A clearer, more accurate performance management strategy Measurement Madness presents a level-headed approach to performance management, helping leaders avoid the often-bizarre unintended consequences of KPIs. Using real life examples of measurement gone wrong, this book details how each particular behaviour could have been foretold, and demonstrates what a manager needs to consider when creating measures and performance measurement systems. Each chapter explains the behaviour in terms of management and organisational theories, concluding with guiding principles to help readers avoid the many pitfalls of well-intended performance management. With cases drawn from the archives of the world-leading Centre of Business Performance at Cranfield University, this useful guide confronts the issues in detail and provides clear, practical solutions that make performance management work. Examples of poor management via measurement are increasingly showing up in the press, from the UK`s MP expenses scandal to the demise of the banking sector. Although targets and rewards have long resulted in bizarre behaviours, these recent examples have moved measurement, reward, and behaviour to the forefront of business management once again. This book provides managers with clear guidance toward a new strategy.

  • Take a close look at how performance and measurement are being misused * Measure what`s useful, not just what`s easy to measure
  • Learn how over-emphasising targets can hinder progress and performance
  • Set the right targets and reward the right behaviour

With a unique mix of examples from the UK, the US, and around the world, this book provides theoretical and practical help in addressing the issues and concerns surrounding performance management. For the manager longing for useful metrics and more accurate reports, Measurement Madness contains key information and strategy.

Project Management For Dummies 5th ed.

Posted onAuthorKieran Lamb

Pages: 459 Size: 6.73 MB Format: PDF Publisher: For Dummies
Published: 06 September, 2017
eISBN-13: 9781119348924

The bestselling ‘bible’ of project management In today’s time-crunched, cost-conscious global business environment, tight project deadlines and stringent expectations are the norm. So how can you juggle all the skills and responsibilities it takes to shine as a project management maven? Updated in a brand-new edition, Project Management For Dummies offers everything you need to successfully manage projects from start to finish-without ever dropping the ball. Written by a well-known project management expert, this hands-on guide takes the perplexity out of being a successful PM, laying out all the steps to take your organizational, planning, and execution skills to new heights. Whether it’s managing distressed projects, embracing the use of social media to drive efficiency and improve socialization, or resolving conflicts that occur during a project, the soup-to-nuts guidance inside will help you wear your project management hat more prominently-and proudly. Get the latest in industry best practices reflecting

  • PMBOK 6
  • Motivate any team to gain maximum productivity
  • Execute projects on time and with maximum efficiency
  • Prepare for the Project Management Professional (PMP) certification exam

It’s never been easier to execute projects on time, on budget, and with maximum efficiency.

Managing Millennials For Dummies

Posted onAuthorKieran Lamb

Author: Hannah Ubl, Lisa Walden, Debra Arbit. Pages: 435 Size: 7.04 MB Format: PDF Publisher: For Dummies
Published: 06 April, 2017
eISBN-13: 9781119310235

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You’ll learn just what makes them tick—they’re definitely not the workers of yesteryear—and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You’ll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won’t they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wants—and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they’re really capable of.

  • Learn how Millennials are changing the way work gets done
  • Understand new motivations, attitudes, values, and drive
  • Recruit, motivate, engage, and retain incredible emerging talent
  • Discover the keys to optimal Millennial management

The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats—but the that couldn’t be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management—if you’re not getting what you need from your Millennials, it’s time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations.

Financial Modeling in Excel For Dummies

Posted onAuthorKieran Lamb

Pages: 339 Size: 16.38 MB Format: PDF Publisher: For Dummies
Published: 11 April, 2017
eISBN-13: 9781119357568

Make informed business decisions with the beginner`s guide to financial modeling using Microsoft Excel Financial Modeling in Excel For Dummies is your comprehensive guide to learning how to create informative, enlightening financial models today. Not a math whiz or an Excel power-user? No problem! All you need is a basic understanding of Excel to start building simple models with practical hands-on exercises and before you know it, you`ll be modeling your way to optimized profits for your business in no time. Excel is powerful, user-friendly, and is most likely already installed on your computer which is why it has so readily become the most popular financial modeling software. This book shows you how to harness Excel`s capabilities to determine profitability, develop budgetary projections, model depreciation, project costs, value assets and more. You`ll learn the fundamental best practices and know-how of financial modeling, and how to put them to work for your business and your clients. You`ll learn the tools and techniques that bring insight out of the numbers, and make better business decisions based on quantitative evidence. You`ll discover that financial modeling is an invaluable resource for your business, and you`ll wonder why you`ve waited this long to learn how! Companies around the world use financial modeling for decision making, to steer strategy, and to develop solutions. This book walks you through the process with clear, expert guidance that assumes little prior knowledge.

  • Learn the six crucial rules to follow when building a successful financial model
  • Discover how to review and edit an inherited financial model and align it with your business and financial strategy
  • Solve client problems, identify market projections, and develop business strategies based on scenario analysis
  • Create valuable customized templates models that can become a source of competitive advantage

From multinational corporations to the mom-and-pop corner store, there isn`t a business around that wouldn`t benefit from financial modeling. No need to buy expensive specialized software the tools you need are right there in Excel. Financial Modeling in Excel For Dummies gets you up to speed quickly so you can start reaping the benefits today!

Career Development All-in-One For Dummies

Posted onAuthorKieran Lamb

Pages: 675 Size: 5.13 MB Format: PDF Publisher: For Dummies
Published: 30 March, 2017
eISBN-13: 9781119363170

Take control of your career today Want to get ahead in the workplace? Learn new skills and increase your visibility as a leader in your company with the help of this practical, hands-on guide to professional development. You`ll find new techniques for being a better leader, tips for writing better emails, rules for running more effective meetings, and much more. Plus, you`ll discover how to give presentations that will keep your audience engaged and learn to be a more mindful person. Combined from seven of the best For Dummies books on career development topics, Career Development All-in-One For Dummies is your one-stop guide to taking control of your career and improving your professional life. Perfect on its own or as part of a formal development program, it gives you everything you need to advance your career.

  • Become a better leader
  • Manage your time wisely
  • Write effective business communications
  • Manage projects more effectively

Success is an individual responsibility so put your professional future in your own hands with this guide!

Business Writing For Dummies

Posted onAuthorKieran Lamb

Author: Natalie Canavor. Pages: 363 Size: 2.84 MB Format: PDF Publisher: For Dummies
Published: 05 April, 2017
eISBN-13: 9781119369011

The ability to write well is a key part of your professional success. From reports and presentations to emails and Facebook posts, whether you’re a marketer, customer service rep, or manager, being able to write clearly and for the right audience is critical to moving your business forward. The techniques covered in this new edition of Business Writing For Dummies will arm you with the skills you need to write better business communications that inform, persuade, and win business.

How many pieces of paper land on your desk each day, or emails in your inbox? Your readers–the people you communicate with at work–are no different. So how can you make your communications stand out and get the job done? From crafting a short and sweet email to bidding for a crucial project, Business Writing For Dummies gives you everything you need to achieve high-impact business writing.

  • Draft reports, proposals, emails, blog posts, and more
  • Employ editing techniques to help you craft the perfect messages
  • Adapt your writing style for digital media
  • Advance your career with great writing

In today’s competitive job market, being able to write well is a skill you can’t afford to be without

Business coaching & mentoring for dummies 2nd ed.

Posted onAuthorKieran Lamb

Author: Marie Taylor, Steve Crabb. Pages: 435 Size: 4.33 MB Format: PDF Publisher: For Dummies
Published: 03 July, 2017
eISBN-13: 9781119363934

Business Coaching & Mentoring For Dummies explores effective coaching strategies that guide you in coaching and mentoring your colleagues. With insight into key coaching concepts and an impressive range of tools, this easy-to-use resource helps you transform your team—and yourself in the process! Written from the perspective of a business coach, this comprehensive book explores the practical coaching skill set, tools, and techniques that will help you along your way, and explains how to identify who to coach, what to coach, how to coach, and when to coach. Whether you have experience in a coaching and mentoring role or you’re new to the coaching game, this is a valuable must-have resource.

The right approach to business coaching can take your company from good to great—it can also improve employee satisfaction, employee loyalty, team morale, and your bottom line. The trick is to approach business coaching in a way that is effective and flexible, ensuring that you achieve results while meeting the unique needs of your team. This comprehensive text will help you:

  • Understand the foundational concepts of business coaching and mentoring
  • Discover how proper coaching and mentoring methods can help get a business on the right track
  • Identify and leverage tools to develop your business leadership mindset
  • Create a successful personal and business identity with the support and guidance of a coach

Business Coaching & Mentoring For Dummies is an essential resource for business owners, business leaders, coaches, and mentors who want to take their skills to the next level

Agile project management for dummies 2nd ed.

Posted onAuthorKieran Lamb

Author: Mark C. Layton. Pages: 435 Size: 6.18 MB Format: PDF Publisher: For Dummies
Published: 21 August, 2017
eISBN-13: 9781119405740

Agile project management is a fast and flexible approach to managing all projects, not just software development. By learning the principles and techniques in this book, you’ll be able to create a product roadmap, schedule projects, and prepare for product launches with the ease of Agile software developers. You’ll discover how to manage scope, time, and cost, as well as team dynamics, quality, and risk of every project.

As mobile and web technologies continue to evolve rapidly, there is added pressure to develop and implement software projects in weeks instead of months—and Agile Project Management For Dummies can help you do just that. Providing a simple, step-by-step guide to Agile project management approaches, tools, and techniques, it shows product and project managers how to complete and implement projects more quickly than ever.

  • Complete projects in weeks instead of months
  • Reduce risk and leverage core benefits for projects
  • Turn Agile theory into practice for all industries
  • Effectively create an Agile environment

Get ready to grasp and apply Agile principles for faster, more accurate development.

 

Talent Management in Healthcare

Posted onAuthorKieran Lamb

Author: Paul Turner. Pages: 363 Size: 2.11 MB Format: PDF Publisher: Springer Verlag
Published: 01 January, 2018
eISBN-13: 9783319578880

Providing a global perspective on the increasingly important concept of talent management in the health sector, this significant new text brings together evidence and research findings to suggest how healthcare organisations can attract and retain talent. The demand for healthcare in many countries often exceeds the supply of those who can provide it, and with case studies from Asia, the UK and the US, this book provides geographical insights into the extent of this global challenge. Topics discussed include employee engagement, employer branding, retention and succession planning. Talent Management in Healthcare offers readers a substantial guide and provides a sustainable talent strategy for organisations within the healthcare industry. An invaluable contribution to research on human resource development, this book will be of interest to academics and practitioners involved in organisational development, human resource management and healthcare management.

Quality

Posted onAuthorKieran Lamb

Author: Donna C. Summers. Pages: 546 Size: 10.5 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 03 October, 2013
eISBN-13: 9781292055602

For courses in Quality, Quality Improvement and Quality Assurance. Filled with a wide-range of industry examples, this book takes an applied approach that teaches the “why and how” behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety.

Public Speaking: Finding Your Voice

Posted onAuthorKieran Lamb

Author: Osborn, Michael,, Suzanne Osborn Osborn, Suzanne, Randall Osborn Osborn, Randall, Kathleen J. Turner Turner, Kathleen J. Pages: 477 Size: 15.98 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 30 September, 2014
eISBN-13: 9781292070551

Helps students become better speakers in their classrooms, workplaces, and communities This top-selling, comprehensive introductory public speaking title highlights and develops the theme of “Finding Your Voice.” It helps students develop as speakers and as people, as they gain presentation skills and confidence, discover causes that interest and engage them, and give them a sense of purpose. This theme reinforces the book’s primary goal of helping students to become better communicators in their classrooms, workplaces and communities.

Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance

Posted onAuthorKieran Lamb

Author: Harold Kerzner. Pages: 449 Size: 21.57 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 30 August, 2017
eISBN-13: 9781119427506

With the growth of complex projects, stakeholder involvement, and advancements in visual–based technology, metrics and KPIs (key performance indicators) are key factors in evaluating project performance. Dashboard reporting systems provide accessible project performance data, and sharing this vital data in a concise and consistent manner is a key communication responsibility of all project managers.

This third edition of Kerzner′s groundbreaking work, Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, helps functional managers gain a thorough grasp of what metrics and KPIs are and how to use them. Plus, this edition includes new sections on processing dashboard information, portfolio management PMO and metrics, and BI tool flexibility.

Offers comprehensive coverage of the different dashboard types, design issues, and applications.

Practice Accounts Made Easy

Posted onAuthorKieran Lamb

Author: Tudor, Ann Pages: 95 Size: 469 KB Format: EPUB Publisher: Scion Publishing
Published: 10 June, 2017
eISBN-13: 9781911510123

Most general practices are businesses of quite significant size and yet many GPs are not clear on what the detail of their practice accounts really means. This book will help if you have ever found yourself confused by:

  • a balance sheet
  • capital accounts
  • profit-sharing ratios

It will also help you to understand how practices are paid.

Organizational Behavior

Posted onAuthorKieran Lamb

Author: Robbins, Stephen P.,, Tim Judge Judge, Tim Pages: 747 Size: 23.41 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 04 April, 2016
eISBN-13: 9781292146317

For undergraduate and graduate courses in Organizational Behavior. Help Students Better Understand Their Behavioral and Interpersonal Skills Long considered the standard for all organizational behavior textbooks, Organizational Behavior provides the research you want, in the language your students understand. This text continues its tradition of making current, relevant research come alive for readers. The Seventeenth Edition has been thoroughly updated to reflect the most recent research and business events within the field of organizational behavior worldwide, while maintaining its hallmark features-clear writing style, cutting-edge content, and intuitive pedagogy.

Simplified Project Management for the Quality Professional

Posted onAuthorKieran Lamb

Author: Russell T. Westcott. Pages: 256 Size: 940 KB Format: PDF Publisher: Asq – American Society For Quality
Published: 01 July, 2004
eISBN-13: 9786000047702

Project management is an essential part of successful organizations, and a skill that most professionals will need at some point in their career. Successfully managing a project can be a make or break point in one s career and is often the impetus for future job-promotions. Simplified Project Management for the Quality Professional was written to help guide new project managers in their efforts. This book focuses on explaining the skills and tools needed by those just beginning to lead projects and teams. Beginning by developing basic guidelines for each project, the book then takes you through the basics of planning, implementing, managing and closing a project. It discusses how to envision the project outcome and the important aspect of obtaining upper-management buy-in, and then provides guidance on the implementation of the project and the tracking and measuring of progress. Finally, the book provides guidelines for evaluating, documenting, and closing down the project.

Storytelling with Data

Posted onAuthorKieran Lamb

Author: Cole Nussbaumer Knaflic Pages: 284 Size: 2.44 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 09 October, 2015
eISBN-13: 9781119002260

Don`t simply show your data tell a story with it! Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You`ll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory, but made accessible through numerous real-world examples ready for immediate application to your next graph or presentation. Storytelling is not an inherent skill, especially when it comes to data visualization, and the tools at our disposal don`t make it any easier. This book demonstrates how to go beyond conventional tools to reach the root of your data, and how to use your data to create an engaging, informative, compelling story. Specifically, you`ll learn how to:

  • Understand the importance of context and audience
  • Determine the appropriate type of graph for your situation
  • Recognize and eliminate the clutter clouding your information
  • Direct your audience`s attention to the most important parts of your data
  • Think like a designer and utilize concepts of design in data visualization
  • Leverage the power of storytelling to help your message resonate with your audience

Together, the lessons in this book will help you turn your data into high impact visual stories that stick with your audience. Rid your world of ineffective graphs, one exploding 3D pie chart at a time. There is a story in your data Storytelling with Data will give you the skills and power to tell it!

The one-page project manager for execution

Posted onAuthorKieran Lamb

Author: Clark A. Campbell With Mike Collins. Pages: 211 Size: 3.97 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 26 January, 2010
eISBN-13: 9780470591277

Execution – getting things done – is made easy and effective with simple, proven project management tools in this work. Following on the huge success of the author`s previous works, “The One-Page Project Manager for Execution” gives business leaders the means they seek for greater success. This helpful guide cuts through red tape and procedural hurdles to provide tools, templates, and teachings for rapid implementation by both the novice and seasoned practitioner. These methods communicate and align company strategy, as well as drive engagement and problem solving. It offers the latest refinement on Toyota management principles, A3 reports, Lean Processes, and strategy deployment. It is easy to read, easy to implement, and a strong bridge to more advanced learning. Invaluable as both a classroom text and an on-the-job resource, “The One-Page Project Manager for Execution” is a key guide for executives, business leaders, industrial and manufacturing engineers, project management professionals, academics, and students.

The outstanding middle manager: how to be a healthy, happy, high-performing mid-level manager

Posted onAuthorKieran Lamb

Author: Gordon Tinline And Cary Cooper. Pages: 208 Size: 1.25 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 September, 2016
eISBN-13: 9780749474676

Recent research shows that the number of people in senior specialist and middle management positions is growing. As organizations continue to flatten, the middle becomes the place where many will spend the majority of their careers. The Outstanding Middle Manager is the new guide to dealing with those pressures specific to the role and maximizing the opportunities to forge a fulfilling and balanced career in the middle. Drawing on the latest research into workplace trends, strategic management and work-life balance, Tinline and Cooper focus on middle management as an opportunity level. Readers can discover: strategies for managing upwards as well as downwards, how to deal effectively with generational differences and an evolving workplace, influencing, empowerment and team-building skills, and stress- and life-management strategies that bring clarity and purpose. With a focus on lateral development and progression as a career choice, The Outstanding Middle Manager empowers readers to take control of their mid-level career to become more fulfilled, more resilient and more satisfied.

Managing change: From health policy to practice

Posted onAuthorKieran Lamb

Author: Burnes, Bernard Pages: 673 Size: 4.81 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 16 August, 2017
eISBN-13: 9781292156071

The aim of this leading textbook is to provide a thorough understanding of the theories, approaches and practice of organisational change.  It critically examines the approaches to change that are on offer, indicates their usefulness and drawbacks and sets them within the broad context of organisational life through the use of real-life examples.

Management Information Systems, 7th ed.

Posted onAuthorKieran Lamb

Author: Kenneth J. Sousa, Effy Oz. Pages: 562 Size: 282.32 MB Format: PDF Publisher: Cengage Learning
Published: 01 September, 2014
eISBN-13: 9781473714991

Combines a wealth of case studies and real-world examples to provide a clear emphasis on the business and management elements of information technology. The new edition offers the most current coverage available, including expanded discussions of social networking, IT security, mobile computing, and much more. From overviews of the information age to online business and business intelligence, readers gain a sound balance of the technical and business elements of information technology. In addition, numerous business cases integrated throughout the text enable readers to apply what they learn to real-world practice–equipping them with skills they can immediately put into action in the business world.

Management and Organisational Behaviour

Posted onAuthorKieran Lamb

Author: Laurie J. Mullins With Gill Christy. Pages: 851 Size: 16.76 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 08 April, 2013
eISBN-13: 9780273792734

The essential introduction to management and organisational behaviour – over half a million students worldwide have used Management and Organisational Behaviour to help them learn. Written in an engaging style and packed with contemporary references to management research and practice, this book continues to be the Organisational Behaviour text of choice for today`s students. A range of real life examples and case studies illustrate the theories of human behaviour at work, and the influence of individuals, leaders and groups on organisational performance. Using frequent questions and exercises, a clear layout, and additional online resources, this book will enable students to

  • think critically about topical issues and debates.
  • develop personal and professional skills for work and study.
  • reinforce and assess knowledge and understanding.
  • navigate through the text efficiently and effectively.
  • succeed in project work, research and exams.

Losing Our Way In Healthcare: The Impact Of Reform

Posted onAuthorKieran Lamb

Author: Campbell, Kevin R. Pages: 164 Size: 2.19 MB Format: PDF Publisher: World Scientific Pub Co Pte
Published: 09 July, 2015
eISBN-13: 9789814616829

Healthcare in the US is rapidly changing. The changes that are occurring as a result of the Affordable Care Act (ACA) or “Obamacare” will forever modify the way in which doctors and patients interact. This book is a collection of essays that initially are a heartfelt description of the author`s passion for patient care and an exploration of the “art” of healing. These essays then go on to explore healthcare reform in the US and how the proposed (and ongoing) changes in the healthcare system are likely to impact the practice of medicine and ultimately affect the doctor-patient relationship. The essays explore ethical concerns and leave us wondering just how medicine will be practiced in the future.

Leadership for Sustainability and Change

Posted onAuthorKieran Lamb

Author: Scott, Cynthia;Esteves, Tammy Pages: 87 Size: 1.1 MB Format: PDF Publisher: Routledge Ltd
Published: 08 September, 2017
eISBN-13: 9781351275200

Leadership for Sustainability and Change is a concise, practical and energizing distillation of what is working for today’s most successful sustainability leaders. It provides a clear set of actions you can take to generate transformation, with results yielding market advantage, eco-efficiency, product or service innovation, personal resilience and engaged communities.

Learn from the experience of successful sustainability leaders how to: build personal resilience and agility to lead change for the long-run; sustain innovation that is released in bursts of focused “energy for good”; draw attention to what is working by focusing on the power of small differences; decrease resistance and increase motivation with a change acceleration model; identify stages of individual and organizational readiness for change; use rapid prototyping to increase group engagement; tell compelling stories to encourage teams to initiate action.

Leadership for Sustainability and Change offers guidance for leaders who are shaping the future of sustainability within their organizations. The book includes a simple framework for assessing your progress, so that you can revisit the tools and processes you need most.

Leadership and Nursing: Contemporary Perspectives, 2nd ed.

Posted onAuthorKieran Lamb

Author: John Daly, Sandra Speedy, Debra Jackson. Pages: 293 Size: 4.39 MB Format: PDF Publisher: Churchill Livingstone Australia
Published: 10 February, 2015
eISBN-13: 978072958153

Leadership and Nursing: Contemporary Perspectives 2e builds on the premise that nursing leadership is for all nurses — not just those who are authorised to hold a position within an organisation. In addition, this book explores how leadership is not possible until one has an understanding of self and what motivates others.

The text is aimed at senior undergraduate and postgraduate nursing students making the transition to practice as well as professional nurses seeking to strengthen their clinical practice and governance.

New chapters on:

  • Leadership and its influence on patient outcomes
  • Leadership and empowerment in nursing
  • Leadership and health policy
  • Developing and sustaining self
  • Interprofessional education (IPE): Learning together to practise collaboratively
  • Leadership and the role of professional organisations
  • Leading nursing in the Academy

Human Resources Management for Health Care Organizations

Posted onAuthorKieran Lamb

Author: Joan E. Pynes, Donald N. Lombardi. Pages: 450 Size: 4 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 27 December, 2011
eISBN-13: 9781118152737

This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Written by the authors of Handbook for the New Health Care Manager and Human Resources Management for Public and Nonprofit Organizations , the book covers the context of human resources management in the unique health care business arena from a strategic perspective includes SHRM and human resources planning, organizational culture and assessment, and the legal environment of human resources management. Managing volunteers and job analysis performance appraisal instruments, training and development programs, and recruitment, targeted selection and hiring techniques are covered. Compensation policies and practices, employer-provided benefits management, implementation of training and organizational development programs, as well as labor-management relations for health care organizations and healthcare human resource information technology are covered, with practical examples and proven strategies amply provided in each chapter.

Human Resource Management

Posted onAuthorKieran Lamb

Author: Gary Dessler. Pages: 719 Size: 15.3 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 30 March, 2013
eISBN-13: 9780273766070

This best-selling HRM text is designed to provide authoritative and accurate information on HR-related responsibilities and personnel management by focusing on practical applications, concepts, and techniques that ALL managers can use in business. More than 100 new topics can be found throughout this edition, along with new features and video cases. Need extra support? This title can be supported by MyManagementLab, an online homework and tutorial system which can be used by students for self-directed study or fully integrated into an instructor`s course.

How To Write a Paper

Posted onAuthorKieran Lamb

Author: Edited By George M. Hall. Pages: 171 Size: 1.22 MB Format: PDF Publisher: Bmj Books
Published: 17 October, 2012
eISBN-13: 9781118488621

This concise book is one of the best known guides to writing a paper for publication in biomedical journals. Its straightforward format – a chapter covering each of part of the structured abstract – makes it relevant and easy to use for any novice paper writer. How to Write a Paper addresses the mechanics of submission, including electronic submission, and how publishers handle papers, writing letters to journals abstracts for scientific meetings, and assessing papers. This new edition also covers how to write a book review and updated chapters on ethics, electronic publication and submission, and the movement for open access.

Handbook of Organizational Learning and Knowledge Management

Posted onAuthorKieran Lamb

Author: Edited By Mark Easterby-Smith And Marjorie A. Lyles. Pages: 721 Size: 4.24 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 17 August, 2011
eISBN-13: 9781119977902

The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from the leading experts in organizational learning & knowledge management the volume provides a unique and valuable overview of current thinking about how organizations accumulate `knowledge` and learn from experience. Key areas of update in the new edition are: Resource based view of the firm Capability management Global management Organizational culture Mergers & acquisitions Strategic management Leadership.

Financial Accounting for Decision Makers, 8th ed.

Posted onAuthorKieran Lamb

Author: Peter Atrill, Eddie McLaney. Pages: 609 Size: 4.22 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 10 March, 2016
eISBN-13: 9781292099118

With a comprehensive and accessible introduction to the subject, Financial Accounting for Decision Makers focuses on the ways in which financial statements and information can be used to improve the quality of decision making. The practical emphasis throughout the book ensures the material is always relevant, whilst the authors’ style of introducing topics gradually and explaining technical terminology in a clear, friendly style caters for all students, whether on specialist accounting or non-specialist business degree

Facilities Planning and Design

Posted onAuthorKieran Lamb

Author: Garcia-Diaz, Alberto, J. MacGregor Smith Smith, J. MacGregor Pages: 466 Size: 8.19 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 03 October, 2013
eISBN-13: 9781292053110

For undergraduate courses in facilities planning and material handling. Based on ten years’ teaching experience, this text takes a practical, teachable approach to facilities planning and design. A class design project centered on a factory incorporates the theoretical aspects of facilities planning and design. Motivating and illustrating mathematical models wherever possible, the text explores facilities planning, capstone design, and even simulation modelling.

Exploring Microsoft Office Excel 2010

Posted onAuthorKieran Lamb

Author: Grauer, Poatsy, Mulbery, Hogan. Pages: 303 Size: 28.82 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 03 October, 2013
eISBN-13: 9781292053288

For introductory computer courses on Microsoft Office 2010 or courses in computer concepts with a lab component for Microsoft Office 2010 applications. The goal of the Exploring series has been to move students beyond the point and click, helping them understand the why and how behind each skill. The Exploring series for Office 2010 also enables students to extend the learning beyond the classroom. Students go to college now with a different set of skills than they did five years ago. With this in mind, the Exploring series seeks to move students beyond the basics of the software at a faster pace, without sacrificing coverage of the fundamental skills that everybody needs to know. A lot of learning takes place outside of the classroom, and the Exploring series provides learning tools that students can access anytime, anywhere.

Expert Internet Searching, 5th ed.

Posted onAuthorKieran Lamb

Author: Bradley, Phil Pages: 248 Size: 1.98 MB Format: PDF Publisher: Facet Publishing
Published: 23 June, 2017
eISBN-13: 9781783302499

In an environment where increasing amounts of information (and fake news) flood the internet on websites and social media, the information professional’s job is getting harder. It is important that they are skilled at finding and using the appropriate information and assisting users in working out what information they need and the best way of getting it. Expert Internet Searching provides library and information professionals with in-depth practical information on how to search the internet quickly and effectively to help their users and make their lives easier.

Now fully revised for its fifth edition, this book covers the basics of search before going into detail on how to run advanced and complex searches using a variety of different search engines. This edition has been updated to include current trends in search, such as social media search, fake news, and discussion of the authority and validity of search results. It will ensure that information professionals, whether complete beginners or more experienced, are able to work efficiently to obtain accurate information in a timely fashion.

Key topics covered include:

  • an introduction to the internet and search engines
  • the Google experience and a discussion of its disadvantages
  • directory, clustering and similarity search engines
  • visual and image search engines
  • specialized search engines incorporating academic search and services for children
  • academic and other specialized search engines
  • news-based search engines including traditional media resources and a discussion of fake news
  • social media search engines
  • hints and tips on better searching.

Excellence in Business Communication

Posted onAuthorKieran Lamb

Author: John V. Thill, Courtland L. Bovée. Pages: 673 Size: 25.98 MB Format: PDF Publisher: Pearson Education M.U.A.
eISBN-13: 9781292156668

For undergraduate courses in business communication. Develops Business Students’ Professional Communication Skills Following in the wake of the digital revolution and the advent of social media, business communication has been hit by yet another revolutionary change: the rise of mobile communication. In this Twelfth Edition of Bovee and Thill’s Excellence in Business Communication, the most significant and recent technology-related changes affecting the business world are thoroughly discussed. Not to be forgotten, the text continues to emphasize fundamental skills and principles, including the importance of writing, listening, presenting, and other components of business communication. Featuring practical advice, time-tested processes, and real-world examples, Excellence in Business Communication is the premier text for honing and developing business students’ essential communication skills. MyBCommLab(R) not included.

Evaluating the Impact of Your Library

Posted onAuthorKieran Lamb

Author: Sharon Markless And David Streatfield. Pages: 288 Size: 997 KB Format: PDF Publisher: Facet Publishing
Published: 23 December, 2012
eISBN-13: 9781856048941

Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include:

  • The demand for evidence
  • Getting to grips with impact
  • The research base of this work
  • Putting the impact into planning
  • Getting things clear: objectives
  • Success criteria and impact indicators: how you know you are making a difference
  • Making things happen: activities and process indicators * Thinking about evidence * Gathering and interpreting evidence
  • Taking stock, setting targets and development planning
  • Doing national or international evaluation
  • Where do we go from here?

Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.

Doing Research in Business and Management: an essential guide to planning your project

Posted onAuthorKieran Lamb

Author: Saunders, Mark N.K.;Lewis, Philip Pages: 276 Size: 2.28 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 31 October, 2017
eISBN-13: 9781292133539

Doing Research in Business and Management brings the theory and techniques of research methods to life and covers all of the areas of research, from a review of secondary data or literature, or writing a research proposal, to completing an entire research project. The concise and easy-to-read style combined with clear tables and diagrams makes it highly accessible. ‘Definition’ boxes explain key terms and ‘Research in practice’ boxes show how the research is used in real life, making this the book you need to successfully complete your project.

Computer Networks and Internets

Posted onAuthorKieran Lamb

Author: Douglas E. Comer. Pages: 668 Size: 5.1 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 26 February, 2016
eISBN-13: 9781292061825

Appropriate for all introductory-to-intermediate courses in computer networking, the Internet, or Internet applications; students need no background in networking, operating systems, or advanced mathematics. Leading networking authority Douglas Comer presents a wide-ranging, self-contained tour of the concepts, principles, and technologies that enable today’s Internet to support applications ranging from web browsing to telephony and multimedia. Comer begins by illuminating the applications and facilities offered by today’s Internet. Next, he systematically introduces the underlying network technologies and protocols that make them possible. With these concepts and technologies established, he introduces several of the most important contemporary issues faced by network implementers and managers, including quality of service, Internet telephony, multimedia, network security, and network management. Comer has carefully designed this book to support both top-down and bottom-up teaching approaches. Students need no background in operating systems, and no sophisticated math: Comer relies throughout on figures, drawings, examples, and analogies, not mathematical proofs. Teaching and Learning Experience This program will provide a better teaching and learning experience-for you and your students.

  • Broad Coverage of Key Concepts and Principles, Presented in a Technology-independent Fashion: Comer focuses on imparting knowledge that students will need regardless of which technologies emerge or become obsolete.
  • Flexible Organization that Supports both Top-down and Bottom-up Teaching Approaches: Chapters may be sequenced to accommodate a wide variety of course needs and preferences.
  • An Accessible Presentation that Resonates with Students: Comer relies throughout on figures, drawings, examples, and analogies, not mathematical proofs.
  • Keep Your Course Current: Content is refreshed to provide the most up-to-date information on new technologies for your course.

Clinical Communication in Medicine

Posted onAuthorKieran Lamb

Author: Editors, Jo Brown, Lorraine M. Noble, Alexia Papageorgiou, Jane Kidd. Pages: 279 Size: 1.24 MB Format: PDF Publisher: Wiley-Blackwell
Published: 02 November, 2015
eISBN-13: 9781118728239

Clinical Communication in Medicine brings together the theories, models and evidence that underpin effective healthcare communication in one accessible volume. Endorsed and developed by members of the UK Council of Clinical Communication in Undergraduate Medical Education, it traces the subject to its primary disciplinary origins, looking at how it is practised, taught and learned today, as well as considering future directions. Focusing on three key areas the doctor-patient relationship, core components of clinical communication, and effective teaching and assessment Clinical Communication in Medicine enhances the understanding of effective communication. It links theory to teaching, so principles and practice are clearly understood. Clinical Communication in Medicine is a new and definitive guide for professionals involved in the education of medical undergraduate students and postgraduate trainees, as well as experienced and junior clinicians, researchers, teachers, students, and policy makers.

Business Intelligence and Analytics: Systems for Decision Support, 10th ed.

Posted onAuthorKieran Lamb

Author: Ramesh Sharda, Dursun Delen, Efraim Turban ; With Contributions By J. E. Aronson, Ting-Peng Liang, David King. Pages: 689 Size: 34.45 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 10 September, 2014
eISBN-13: 9781292009261

Decision Support and Business Intelligence Systems provides the only comprehensive, up-to-date guide to today’s revolutionary management support system technologies, and showcases how they can be used for better decision-making. The 10th edition focuses on Business Intelligence (BI) and analytics for enterprise decision support in a more streamlined book.

Beyond Basic Statistics

Posted onAuthorKieran Lamb

Author: Kristin H. Jarman Pages: 203 Size: 1.39 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 22 April, 2015
eISBN-13: 9781118856093

Features basic statistical concepts as a tool for thinking critically, wading through large quantities of information, and answering practical, everyday questions Written in an engaging and inviting manner, Beyond Basic Statistics: Tips, Tricks, and Techniques Every Data Analyst Should Know presents the more subjective side of statistics the art of data analytics. Each chapter explores a different question using fun, common sense examples that illustrate the concepts, methods, and applications of statistical techniques. Without going into the specifics of theorems, propositions, or formulas, the book effectively demonstrates statistics as a useful problem-solving tool. In addition, the author demonstrates how statistics is a tool for thinking critically, wading through large volumes of information, and answering life s important questions. Beyond Basic Statistics: Tips, Tricks, and Techniques Every Data Analyst Should Know also features:

  • Plentiful examples throughout aimed to strengthen readers understanding of the statistical concepts and methods
  • A step-by-step approach to elementary statistical topics such as sampling, hypothesis tests, outlier detection, normality tests, robust statistics, and multiple regression
  • A case study in each chapter that illustrates the use of the presented techniques
  • Highlights of well-known shortcomings that can lead to false conclusions
  • An introduction to advanced techniques such as validation and bootstrapping

Featuring examples that are engaging and non-application specific, the book appeals to a broad audience of students and professionals alike, specifically students of undergraduate statistics, managers, medical professionals, and anyone who has to make decisions based on raw data or compiled results.

Advanced Data Management: For SQL, NoSQL, cloud and distributed databases

Posted onAuthorKieran Lamb

Author: Lena Wiese. Pages: 392 Size: 8.82 MB Format: EPUB Publisher: Walter De Gruyter
Published: 29 October, 2015
eISBN-13: 9783110433074

This graduate text book provides a formal analysis of alternative, non-relational data models and storage mechanisms and gives a decent overview of non-SQL query languages. It describes a perspective beyond SQL and relational database management systems and thus covers the theoretical background of modern data management. It also helps to take informed decisions about what database systems to use.

ABC of Clinical Leadership, 2nd ed.

Posted onAuthorKieran Lamb

Author: Swanwick, Tim, Judy McKimm McKimm, Judy Pages: 100 Size: 2.09 MB Format: PDF Publisher: Wiley-Blackwell
eISBN-13: 9781119134329

The ABC of Clinical Leadership explores and develops the key principles of leadership and management. It outlines the scope of clinical leadership, emphasising its importance in the clinical context, especially for improving patient care and health outcomes in rapidly changing health systems and organisations. Using short illustrative case studies, the book takes a systematic approach to leadership of clinical services, systems and organisations; working with others and developing individual leadership skills. This second edition has been fully updated to reflect recent developments in the field, including current thinking in leadership theory, as well as a focus throughout on workforce development and working in multidisciplinary healthcare teams. International examples are used to reflect global practice and two new chapters on leading projects and followership have been added. Combining theory and practical clinical examples, and written by clinical educators with a wealth of experience of leadership in the clinical and educational environment, the ABC of Clinical Leadership is an ideal resource for all healthcare professionals, both during training and for continuing professional development.

Leadership For Dummies

Posted onAuthorKieran Lamb

Author: By John Marrin. Pages: 356 Size: 12.33 MB Format: PDF Publisher: For Dummies
Published: 08 April, 2011
eISBN-13: 9780470974353

Do you find yourself being asked to lead others but have no idea where to start? Do you lead a team spread across different offices or even continents? In this no-nonsense guide to leadership you will find answers to crucial questions like: what is leadership? And what style of leadership should I be using? You`ll discover how to lead your friends whilst remaining their friend; how to lead change in a way that people accept and understand; when and where to draw the line; and how to reflect on your experiences to become a better and more effective leader. Only a lucky few of us are natural born leaders. It takes time and effort to develop a range of leadership styles which work for you and those around you as well as discovering how to become comfortable leading others. Leadership can be a lonely occupation; Leadership For Dummies is your ideal companion. John Marrin explores the fine line between managing and leading and the book is full of tips for making the most of your leadership experiences and how to cope with the dilemmas and discomfort all leaders at some point experience.

Managing For Dummies

Posted onAuthorKieran Lamb

Author: By Bob Nelson And Peter Economy. Pages: 388 Size: 4.8 MB Format: PDF Publisher: For Dummies
Published: 03 June, 2010
eISBN-13: 9780470881156

The fast and easy way to learn how to manage people, projects, and teams. Being a manager can be an intimidating and challenging task. Managing involves teaching new skills to employees, helping land a new customer, accomplishing an important assignment, increasing performance, and much more. The process of management can be very challenging at times, but it can also bring you a sense of fulfillment that you never imagined possible. Gives practical advice on the most important aspects of managing, such as delegating as opposed to ordering, improving employees’ performances, getting your message across, understanding ethics and office policies, team building and collaboration, and much more.

  • Tips and advice for new and experienced managers
  • All-new chapters on employee encouragement and corporate social responsibility
  • Guidance on managing employees by leveraging the power of the Internet

Well-being: Productivity and Happiness at Work

Posted onAuthorKieran Lamb

Author: Cary Cooper And Ivan Robertson. Pages: 241 Size: 925 KB Format: PDF Publisher: Springer Nature
Published: 27 April, 2011
eISBN-13: 9780230306738

High levels of well-being at work is good for the employee and the organization. It means lower sickness-absence levels, better retention and more satisfied customers. People with higher levels of well-being live longer, have happier lives and are easier to work with. This book shows how to improve well-being in your organization.

Understanding and Managing Change in Healthcare

Posted onAuthorKieran Lamb

Author: Jaqui Hewitt-Taylor. Pages: 259 Size: 1.06 MB Format: PDF Publisher: Palgrave Higher Ed M.U.A.
Published: 30 October, 2013
eISBN-13: 9781137022776

Healthcare practice is always changing. Whether it is because of new evidence, new structures, or new policy, it is essential that professionals understand, evaluate and adapt to change effectively. This book offers a unique exploration of change specifically in healthcare, under the microscope of day-to-day practice. Illustrated with scenarios, case studies, and work examples, you`ll find it to be an exemplary guide to:

  • understanding reasons for change
  • adapting to change
  • planning, managing, and implementing change
  • exploring readiness, resistance, and barriers to change
  • dealing with setbacks or alterations
  • maintaining new ways of working
  • the multidisciplinary aspects of change
  • evaluating change
  • learning from change
  • disseminating new evidence derived from changed practice.

Whether you are a newly qualified practitioner, experienced professional, long-term manager, or policy-maker, this book has something for you.

Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience

Posted onAuthorKieran Lamb

Transforming Health Care: Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience Author: Charles Kenney ; Foreword By Donald M. Berwick. Pages: 240 Size: 3.07 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 19 April, 2016
eISBN-13: 9781439863091

A chronicle of one of the most unusual series of events in the history of medicine, this book tells the story a group of men and women — clinicians, administrators, frontline workers, trustees, and leaders — blessed with vision, courage, and a relentless determination to improve. It is the story of a medical center transformed. Ultimately, it is the story of a new and possibly better way to take on the challenge we face in the United States today to provide superb medical care to our people while at the same time controlling costs.

Rethinking Lean in Healthcare

Posted onAuthorKieran Lamb

Author: Thomas G. Zidel. Pages: 199 Size: 1.78 MB Format: PDF Publisher: Productivity Press
Published: 05 August, 2016
eISBN-13: 9781315381169

This book deals with a hospital’s struggle to secure and maintain financial stability. In the story, the leadership team of a fictional hospital adopts the tools and principles associated with the Toyota Production System or Lean. The story takes the reader through leadership’s arduous journey from rejecting the methodology to embracing it, to successful implementation. This book is important because many of our nation’s hospitals are besieged with financial difficulties with declining reimbursement and the public is losing confidence in our hospital’s ability to provide quality care without error. Lean can provide relief from these issues but only if it is properly implemented.

Lean Organization: from the Tools of the Toyota Production System to Lean Office

Posted onAuthorKieran Lamb

Author: Andrea Chiarini Pages: 175 Size: 8.16 MB Format: PDF Publisher: Springer Verlag
Published: 01 January, 2013
eISBN-13: 9788847025103

This book covers implementation of Lean Thinking in manufacturing and service industries, covering `Hoshin Kanri,` the Value Stream Mapping Tool, Toyota Production System tools, lean metrics and Value Stream Accounting. Includes photos, diagrams and tables.

Lean Enterprise: How High Performance Organizations Innovate At Scale

Posted onAuthorKieran Lamb

Author: Jez Humble, Joanne Molesky, And Barry O`Reilly. Pages: 341 Size: 6.48 MB Format: PDF Publisher: O`Reilly
Published: 04 December, 2014
eISBN-13: 9781491946558

How well does your organization respond to changing market conditions, customer needs, and emerging technologies when building software-based products? This practical guide presents Lean and Agile principles and patterns to help you move fast at scale – and demonstrates why and how to apply these methodologies throughout your organization, rather than with just one department or team. Through case studies, you`ll learn how successful enterprises have rethought everything from governance and financial management to systems architecture and organizational culture in the pursuit of radically improved performance. Adopting Lean will take time and commitment, but it`s vital for harnessing the cultural and technical forces that are accelerating the rate of innovation. Discover how Lean focuses on people and teamwork at every level, in contrast to traditional management practices Approach problem-solving experimentally, by exploring solutions, testing assumptions, and getting feedback from real users Lead and manage large-scale programs in a way that empowers employees, increases the speed and quality of delivery, and lowers costs Learn how to implement ideas from the DevOps and Lean Startup movements even in complex, regulated environments

A Leadership Journey in Health Care: Virginia Mason’s Story

Posted onAuthorKieran Lamb

Author: Kenney, Charles Pages: 184 Size: 2.71 MB Format: PDF Publisher: Productivity Press – M.U.A.
Published: 22 June, 2015
eISBN-13: 9781482299694

Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership Journey in Health Care: Virginia Mason`s Story supplies an inside look at process improvement from the world leader in applying Lean methods to health care. It presents key lessons learned as well as the best practices developed at Virginia Mason during its 12-year process improvement journey. Just as important, Virginia Mason`s culture of leadership at all levels sets it apart from others in the health care universe. Describing why it`s critical for leadership to be actively involved in any process improvement initiative, the book illustrates exactly what leadership looks like at all levels within Virginia Mason. In the book, bestselling author Charles Kenney introduces breakthrough new work at Virginia Mason that most health care audiences have yet to read about. He details the reasons why governance has played such a big role in Virginia Mason`s success and discusses a game-changing initiative concerning respect for people. After reading this book, you will better understand the active leadership style that has propelled Virginia Mason`s success. By following the best practices and lessons learned, you will be prepared to teach, coach, and encourage your team to achieve streamlined and standardized work, sustained improvements, and increased patient satisfaction. Foreword by Carolyn Corvi, Virginia Mason Health System/Virginia Mason Medical Center Boards of Directors; Retired Vice President and General Manager, Boeing Commercial Airplanes.

Leadership the Hard Way: Why Leadership Can’t Be Taught – And How You Can Learn It Anyway

Posted onAuthorKieran Lamb

Author: Dov Frohman, Robert Howard. Pages: 156 Size: 635 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 31 March, 2008
eISBN-13: 9780470267684

Leadership the Hard Way presents a method of living and working that can truly facilitate the learning of leadership. Their method shows how to go against the current, fight conventional wisdom, and embrace the unexpected. It is about trusting oneself and valuing intuition, principles, and imagination as much as hard skills and analysis. Frohman combines his counterintuitive ideas with experiences from his own background from escaping the Nazis as a child to becoming a leading innovator in the semiconductor industry to show how readers can build their own leadership abilities. A leader`s values and personality, he ultimately reveals, are the only sure source of stability in a world of continuous change.

The Art and Adventure of Leadership

Posted onAuthorKieran Lamb

Author: Warren Bennis, Steven B. Sample, Rob Asghar. Pages: 169 Size: 689 KB Format: PDF Publisher: John Wiley & Sons Inc
Published: 18 March, 2015
eISBN-13: 9781119090380

or the first time, a top leadership scholar and a top leadership practitioner explore the true duties, demands, and privileges of leadership. Intellectual sparks flew when Warren Bennis, the father of modern leadership studies and Steven B. Sample, one of the most accomplished university presidents in recent history, came together for candid explorations of the forces that shape successful leaders and unsuccessful ones. The Art and Adventure of Leadership, their final collaboration, reveals the profound insights that the authors gained together over the 16 years in which they co-taught one of the most popular leadership courses in America. Here, each brings his own distinct vantage point as they address the mechanics and mysteries of leadership. The result is a unique examination of the journey of great leaders from momentary setbacks to ultimate success. It offers profound lessons on what determines the difference between failure and redemption for leaders. And it illuminates important and overlooked dimensions of great leaders ranging from Winston Churchill to Steve Jobs. Together, they explore why:

  • A mature leader must grasp when it’s healthy to risk failure, and when failure can’t be tolerated at any cost
  • Leadership isn’t for everyone and requires a particular set of skills and competencies that are often glossed over in most management literature
  • To succeed in an uncertain and fast-changing world, a shrewd leader must understand which aspects of human society change and which aspects never change
  • A mature, wise leader must seek a balance between high-minded ideals and the gritty realities and compromises that leaders face in their daily lives
  • Above all, meaningful leadership remains a matter of character

With incredible insight, this book examines why George Washington, Abraham Lincoln, and other giants were able to recover from failures, learn resilience, and prepare themselves for their moments of destiny. In so doing, it demonstrates and helps cultivate the leadership skills that you need to create your own most meaningful legacy. The Art and Adventure of Leadership is a unique look at leadership, and a critical resource for the leaders of tomorrow.

The Corporate Culture Survival Guide

Posted onAuthorKieran Lamb

Author: Edgar H. Schein. Pages: 259 Size: 1.95 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 07 August, 2009
eISBN-13: 9780470494813

The father of the corporate culture field and pioneer in organizational psychology on today`s changing corporate culture This is the definitive guide to corporate culture for practitioners. Recognized expert Edgar H. Schein explains what culture is and why it`s important, how to evaluate your organization`s culture, and how to improve it, using straightforward, practical tools based on decades of research and real-world case studies. This new edition reflects the massive changes in the business world over the past ten years, exploring the influence of globalization, new technology, and mergers on culture and organization change. New case examples help illustrate the principals at work and bring focus to emerging issues in international, nonprofit, and government organizations as well as business. Organized around the questions that change agents most often ask, this new edition of the classic book will help anyone from line managers to CEOs assess their culture and make it more effective.

  • Offers a new edition of a classic work with a focus on practitioners
  • Includes new case examples and information on globalization, the effects of technology, and managerial competencies
  • Covers the basics on changing culture and includes a wealth of practical advice

Transparency: How Leaders Create a Culture of Candor

Posted onAuthorKieran Lamb

Author: Warren Bennis, Daniel Goleman, James O`Toole ; With Patricia Ward Biederman. Pages: 146 Size: 862 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 30 April, 2008
eISBN-13: 978047036827

In Transparency , the authors a powerhouse trio in the field of leadership look at what conspires against “a culture of candor” in organizations to create disastrous results, and suggest ways that leaders can achieve healthy and honest openness. They explore the lightning-rod concept of “transparency” which has fast become the buzzword not only in business and corporate settings but in government and the social sector as well. Together Bennis, Goleman, and O`Toole explore why the containment of truth is the dearest held value of far too many organizations and suggest practical ways that organizations, their leaders, their members, and their boards can achieve openness. After years of dedicating themselves to research and theory, at first separately, and now jointly, these three leadership giants reveal the multifaceted importance of candor and show what promotes transparency and what hinders it. They describe how leaders often stymie the flow of information and the structural impediments that keep information from getting where it needs to go. This vital resource is written for any organization business, government, and nonprofit that must achieve a culture of candor, truth, and transparency.

Great Answers to Tough Questions at Work

Posted onAuthorKieran Lamb

Author: Michael Dodd. Pages: 313 Size: 1.42 MB Format: PDF Publisher: Capstone Publishing Ltd
Published: 24 May, 2016
eISBN-13: 9780857086419

The essential guide to turning tough questions into positive opportunities Difficult questions can be thrown at you from your first job interview through to challenges you get when you ve made it to the top. If you find yourself on the firing line on a regular or occasional basis this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident `win-win-win` mindset for questioner, answerer and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers however challenging, vicious, tricky or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions which all ambitious people in the workplace have to face along their journey, whatever stage of their career.

  • Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
  • Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries and cross-examination
  • Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
  • Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.

How To Lead

Posted onAuthorKieran Lamb

Author: Jo Owen. Pages: 328 Size: 4.05 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 18 March, 2009
eISBN-13: 9780273721512

Anyone can learn to be a great leader. And everyone can learn to lead better.

This book will show you how.

Its clear focus on practical, straightforward advice and guidance, delivered with refreshing honesty and humour, and with a relentless focus on the practical skills of leadership, will make sure you quickly understand and master all the core skills you’ll need to succeed.

Based on original research into some of the world’s best organisations across the public, private and voluntary sectors, How to Lead cuts right through all the myths and mysteries to get straight to the heart of what you need to do and how you need to do it in order to succeed.

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Posted onAuthorKieran Lamb

Author: Willett, Alan Pages: 240 Size: 1.16 MB Format: PDF Publisher: Amacom
Published: 29 November, 2016
eISBN-13: 9780814437612

The control-freak, the narcissist, the slacker, the cynic… Difficult people are the worst part of a manager`s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with–and it`s your responsibility to do it.

Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches.

Once you realize the potential for change, the book`s simple steps, examples, and scripts explain how to right even the most hopeless situations. You`ll learn how to:

  • Master the necessary mindset
  • Explain the problem calmly in a short feedback session
  • Get a commitment to change, and follow up
  • Coach others to replicate the process
  • Develop the situational awareness required to spot trouble even earlier in the future

Every manager has “problem people.” What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.

The Innovation Workout

Posted onAuthorKieran Lamb

Author: Lucy Gower. Pages: 257 Size: 2.45 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 25 September, 2015
eISBN-13: 9781292085036

Take your performance to the next level with our tried-and-tested guide on innovation. The Innovation Workout has been specially developed to be clear, simple, very easy to follow and highly effective. Our unique pre-workout test will help you identify your weak and strong points and the straightforward 10-step improvement plan will show you how you can quickly boost your skills.

  • Test yourself – Start by finding out your current confidence and knowledge of innovation
  • Follow the 10 Steps – learn everything you need to know to become an expert innovator
  • Take action – Experience 10 situations where you can apply your new-found skill in real life
  • Face your fears – Take on 10 common innovation challenges to test your skills and find out how to handle them.

This book really works. Start your innovation workout today and begin exercising your full potential.

Oxford Handbook of General Practice (4 ed.)

Posted onAuthorKieran Lamb

Author: Chantal Simon, Hazel Everitt, Francoise van Dorp, and Matt Burkes
Format: Webpage Publisher: Oxford University Press
Published: 2014
Print ISBN-13: 9780199671038
DOI: 10.1093/med/9780199671038.001.0001

Fully revised to reflect the new changes to the GP contract and the GP curriculum, this fourth edition of the best-selling Oxford Handbook of General Practice is a practical guide to all aspects of general practice, including everything from vital clinical information to valuable practical guidance from experienced GPs. Comprehensively covering everything a doctor needs to work in, or manage a GP practice, this resource ensures readers are always up-to-date with the latest guidelines, the most recent protocols, and cutting-edge clinical information. It is fully illustrated, features many useful figures, diagrams, management boxes, and tables, and new full colour photographs have been added to the dermatology and ophthalmology chapters.

Leadership in healthcare

Posted onAuthorKieran Lamb

Author: Richard B. Gunderman.
Pages: 211 Size: 1.55 MB Format: PDF Publisher: Springer Verlag
Published: 05 May, 2009
eISBN-13: 9781848009431

“Leadership in Healthcare” opens up the world of leadership studies to all healthcare professionals. Physicians, nurses, and other healthcare professionals spend thousands of hours studying the science and technology of healthcare, and years or even decades putting into practice recent findings in molecular biology, clinical diagnostics, and therapeutics. By contrast, the topic of leadership and the traits of effective leaders tend to receive remarkably little attention. Yet no less vital than an understanding of how to interpret diagnostic tests and design care plans is a grasp of healthcare`s organizational side, including the operation of multidisciplinary care teams, academic departments, and hospitals. If patient care, education, research, and professional service are to thrive in years to come, we must do a better job of preparing healthcare professionals to lead effectively. Composed of insightful and thought-provoking essays on the key facets of leadership, this book is designed to meet the needs of several important constituencies, including educators of health professionals who wish to incorporate leadership into their educational programs; health professional organizations seeking to enhance their members` leadership effectiveness, and individual health professionals who wish to embrace leadership in their personal and professional lives. This book represents a vital resource for health professionals who wish to enhance the quality of leadership in health professions education, practice, and professional development.

Leadership in Health and Social Care: An Introduction for Emerging Leaders

Posted onAuthorKieran Lamb

Author: Louise Jones And Clare L. Bennett.
Pages: 137 Size: 1.63 MB Format: EPUB Publisher: Lantern Publishing
Published: 01 September, 2012
eISBN-13: 9781908625038

Key features:

  • Introduces the concept of leadership and its importance in health and social care.
  • Discusses the skills and qualities that make for effective leadership.
  • Analyses the role of the leader as a catalyst for change
  • Helps readers to explore their own perceptions of leadership through activities and scenarios.

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations

Posted onAuthorKieran Lamb

Author: James M. Kouzes, Barry Z. Posner.
Pages: 412 Size: 3.76 MB Format: PDF Publisher: Jossey Bass Ltd
Published: 18 June, 2012
eISBN-13: 9781118284315

The 25th anniversary edition of the bestselling business classic, completely revised and updated For more than 25 years, The Leadership Challenge has been the most trusted source on becoming a better leader, selling more than 2 million copies in over 20 languages since its first publication. Based on Kouzes and Posner`s extensive research, this all-new edition casts their enduring work in context for today`s world, proving how leadership is a relationship that must be nurtured, and most importantly, that it can be learned. Features over 100 all-new case studies and examples, which show The Five Practices of Exemplary Leadership in action around the world Focuses on the toughest organizational challenges leaders face today Addresses changes in how people work and what people want from their work An indispensable resource for leaders at all levels, this anniversary edition is a landmark update and must-read.

Leadership and Teambuilding in Primary Care

Posted onAuthorKieran Lamb

Author: Clare Mullins And Graham Constable ; Foreword By Simon Gregory.
Pages: 164 Size: 7.35 MB Format: PDF Publisher: CRC Press Inc – M.U.A.
Published: 06 July, 2016
eISBN-13: 9781138031418

This concise, jargon-free guide examines and explains the skills and attitudes needed to develop leadership abilities in individuals. It offers practical advice that is ideal for everyday implementation in the workplace. Developed alongside the NHS Leadership Qualities Framework, this book offers a unique ‘healthcare organisation as a business’ focus – concentrating efforts in the right areas. The case studies bring situations to life, and make it easier to identify with leadership and teambuilding issues. This book is an invaluable resource for practice managers, general practitioners, nurses and other healthcare professionals, including dentists, opticians and pharmacists. Allied health professionals, medical students and administrative staff will also find much of interest. ‘Excellent. Tangible. Clear. This is not some simple self-help guide; it is a practical, thorough and useful text.

Leadership and Nursing Care Management

Posted onAuthorKieran Lamb

Author: [edited By] Diane L. Huber.
Pages: 937 Size: 7.96 MB Format: PDF Publisher: Saunders
Published: 07 August, 2013
eISBN-13: 9780323266895

Comprehensive and easy to read, this authoritative resource features the most up-to-date, research-based blend of practice and theory related to the issues that impact nursing management and leadership today. Key topics include the nursing professional’s role in law and ethics, staffing and scheduling, delegation, cultural considerations, care management, human resources, outcomes management, safe work environments, preventing employee injury, and time and stress management.

Internal Coaching: The inside story

Posted onAuthorKieran Lamb

Author: Katharine St John-Brooks.
Pages: 321 Size: 833 KB Format: PDF Publisher: Karnac Books
Published: 07 November, 2013
eISBN-13: 9781782412021

Internal Coaching: The Inside Story provides a window into the world of internal coaching: the challenges and rewards for the coaches themselves and the ways in which organisations can ensure that they can get best value for money from their investment in them.Internal coaching is booming. A recent survey showed that nearly four fifths of large organisations in the UK believe that internal coaching (that is coaching delivered by one employee to another in a different chain of command) will grow over the next three years. Yet there has been surprisingly little written about the unique nature of the internal coaching role. Drawing on the stories of hundreds of internal coaches, coach sponsors, lead coaches, supervisors of internal coaches and coach trainers, Internal Coaching: The Inside Story gives internal coaches a voice. It makes available to hard-pressed HR directors, talent managers, and learning and development professionals the fruits of very practical research into what is working in organisations and how they might maximise the value for money they get from their investment in internal coaches. The whole aim is to stimulate thinking and be a catalyst for generating options and choices.

Healthcare Management

Posted onAuthorKieran Lamb

Author: Edited By Kieran Walshe And Judith Smith.
Pages: 619 Size: 9.81 MB Format: PDF Publisher: Open University Press
Published: 01 September, 2011
eISBN-13: 9780335243822

This popular book is amongst the most comprehensive textbooks on healthcare management available. Written with healthcare managers, professionals and students in mind, it provides an accessible guide to healthcare systems, services, organisations and management. Key areas include: Allocating resources for healthcare: setting and managing priorities; health technologies, research and innovation; and, internationalisation of health systems and policies; Healthcare services: structure and delivery; and, chronic disease and integrated care; Healthcare leadership and networks: incentives, governance and performance. The new edition features an updated structure to support teaching and learning and thirteen new chapters which draw upon a wealth of experience from leading international experts in the field. This includes references to practical policy and case study materials, chapter summaries focusing on key points, self-assessment learning exercises, further reading and links to useful web-based resources. “Healthcare Management” is valuable reading for students and healthcare professionals involved in management, research and health policy making. The links between the theory and practice of healthcare management are skilfully explored and the authors show how best practice within healthcare systems can be maintained.

Reflective Practice For Healthcare Professionals

Posted onAuthorKieran Lamb

Author: Beverley Joan Taylor.
Pages: 242 Size: 7.6 MB Format: PDF Publisher: Open University Press
Published: 01 May, 2010
eISBN-13: 9780335238361

Taylor reveals how reflection and contemplation creatively welds the everyday working day world to a myriad of cultural, ethical, moral and managerial challenges. This book offers the beginning practitioner a broad understanding of why conscious awareness of one`s thinking matters. Taylor`s insight reveals her deep thoughtfulness as a meticulous researcher, supervisor and mentor and her guidelines will ground you in shaping your own development as a researcher in practice”. (Dr Margaret Martin, Victoria University of Wellington, New Zealand). “Reflection, as a process of critical self-evaluation, continues to grow and be recognised as a successful, approach to improving, changing and managing healthcare practice. This latest text by Taylor is a welcome addition to the increasing body of knowledge on the subject. She writes, as always, with exceptional clarity and manages to combine practical guidance with experiential insights and theoretical frameworks. Highlighting the importance of ordinary human communication for all healthcare professionals, Taylor`s text and presence is anything but ordinary”. (Professor Dawn Freshwater, University of Leeds, UK). “This book is about more than reflection, it is about a philosophy of nursing that Taylor has espoused throughout her career, and it makes a connection with the reader in a way that many books do not. This is a must-have book for all who wish to move their practice forwards”. (Joanne Pike, Senior Lecturer, NEWI, North Wales). This popular book provides practical guidance for healthcare professionals wishing to reflect on their work and improve the way they undertake clinical procedures, interact with other people at work and deal with power issues. The new edition has been broadened in focus from nurses and midwives exclusively, to include all healthcare professionals. Practice stories by a variety of healthcare professionals are interweaved throughout the book to illustrate reflective practice and `author`s reflections` boxes are used to illustrate the author`s experience of reflective practice. The book contains a clear and comprehensive description of: the fundamentals of reflective practice and how and why it is embraced in healthcare professions; strategies for effective reflection; systematic approaches to technical, practical and emancipatory reflection; and, a step-by-step guide to applying the Taylor REFLECT model. This edition also introduces the concept of `ordinariness` in health care, which used consciously with the reflective practice processes in this book should increase the likelihood that patients receiving healthcare will feel acknowledged, heard and comforted as intelligent human beings.

Reflective Practice

Posted onAuthorKieran Lamb

Author: Janet Hargreaves And Louise Page.
Pages: 206 Size: 1.79 MB Format: PDF Publisher: Polity Press
Published: 16 December, 2013
eISBN-13: 9780745656656

Reflective practice is an essential skill for those working in health and social care, but why is it so vital and how can it be learned? As inter-disciplinary working becomes more common, finding shared ways of reflection on practice are becoming more and more important. How do we share our ideas and thoughts to enrich both professionals and their client base? This book uses stories and exercises to enable readers to develop their skills. Its emphasis is on the practical, from how to construct a reflective essay to the ethical ambiguities of whistleblowing and constructing a professional persona. The book is written with the needs of students of health and social care in mind. For those who want to develop their skills beyond the scope of the book, each chapter ends by with a step-up suggestion enabling them to build on what they have already learned.

Reflection for Nursing Life: Principles, process and practice

Posted onAuthorKieran Lamb

Author: John McKinnon.
Pages: 151 Size: 1.68 MB Format: PDF Publisher: Routledge Ltd
Published: 29 January, 2016
eISBN-13: 9781315766324

Over the past decades, reflection has taken centre stage in nursing education but it is easy to get stuck in a superficial cycle of storytelling and self-examination, without getting any further insights into your own practice and abilities. Reflection for Nursing Life starts with a basic introduction to reflective practice and moves through to look at more critical perspectives, with guidance for reflecting on the complex realities of practice. This accessible text is designed to support a deeper understanding of the value of reflection and its relationship with the needs of modern practice. Beginning with discussions of self-awareness and the reflective cycle, it goes on to explore ideas about critical incidents, critical reflection models and transformational learning. It integrates cutting-edge neuro-scientific research and thinking about emotional labour and intelligence in healthcare into mainstream reflective practice, drawing on both new and established ways of guiding learning and professional judgment. Reflection for Nursing Life includes numerous exemplar reflective narratives, diagrams and exercises to help the reader identify their strengths and weaknesses, whilst tips for overcoming weaknesses and developing strengths are also provided. It is the ideal text for nursing students and practitioners looking to improve their reflective practice skills.

The Psychology of Coaching, Mentoring and Learning

Posted onAuthorKieran Lamb

Author: Ho Law.
Pages: 284 Size: 5.39 MB Format: PDF Publisher: Wiley-Blackwell
Published: 09 April, 2013
eISBN-13: 9781118598283

The Psychology of Coaching, Mentoring and Learning addresses the psychological principles upon which organizational and industrial coaching and mentoring is based. The new edition of this text is updatd with new research, taking into account the growth of positive psychology and its role in coaching and mentoring. This book is ideal for coaches, mentors, trainers, psychologists, senior executives, managers, and students with an interest in this field.

Procedures in Phlebotomy

Posted onAuthorKieran Lamb

Author: By John C. Flynn.
Pages: 250 Size: 6.46 MB Format: PDF Publisher: Saunders
Published: 19 October, 2011
eISBN-13: 9781455709625

Introducing the practices and procedures of phlebotomy, “Procedures in Phlebotomy, 4th Edition” provides easy-to-read guidelines for both basic and special phlebotomy techniques. It describes proper procedures for venipuncture, special collection procedures, and pediatric and geriatric considerations, and addresses essential topics such as infection control, OSHA guidelines, and anatomy and physiology. It also discusses professional issues such as interpersonal communication, department management, total quality, and medical-legal topics. Written by expert phlebotomy educator John C. Flynn, Jr., this edition includes more in-depth content, a new chapter on medical terminology, new case studies, and a practice exam that prepares you for the phlebotomy certification exam.

Fast Facts for the Clinical Nurse Manager: Managing a Changing Workplace in a Nutshell, 2nd ed.

Posted onAuthorKieran Lamb

Author: Barbara J. Fry.
Pages: 159 Size: 672 KB Format: EPUB Publisher: Springer Publishing Company
Published: 30 November, 2015
eISBN-13: 9780826127891

Clinical nurse managers face myriad challenges, including administrative, clinical, and interpersonal issues. This concise, practical resource offers wise guidance for nurses working in this complex, fast-paced role. Addressing common complaints and anxieties, it offers quick access to insights, proven strategies, and tools for effectively coping with such situations as institutional change, a multigenerational and multicultural workforce, resistance to change, and toxic behaviors. Fully updated and revised, the second edition provides sound advice addressing the changing dynamics in health care that have amplified the challenges of clinical nurse management. It offers strategies for boosting staff morale during times of fear and anxiety, explains how to reclaim professional practice and focus on quality of care, advocates for nurses at senior levels, and discusses how to maintain one`s identity in an interdisciplinary setting. Designed to assist clinical nurse managers at all levels in developing new and effective ways of leading in a rapidly changing health care environment, this resource helps foster a better quality of work life and professional practice. It features concise chapters and bulleted information for quick access and at-a-glance “Fast Facts in a Nutshell” boxes. Also included are helpful tools and worksheets for managing a variety of challenges, along with the “Top 10 Fast Facts for Thriving in a Changing Workplace.” New to the Second Edition:

  • Completely updated and revised
  • New chapter, “Who Stole the Art of Nursing?”
  • New content on fostering and nurturing therapeutic relationships
  • More information on rewards and recognition to keep staff motivatedKey

Features:

  • Presents timely content ready to be applied in a professional setting
  • Presents information in an easy-to-access format with concise chapters, bulleted lists, and Fast Facts in a Nutshell boxes* Advocates a back-to-basics approach to clinical care
  • Packed with current, useful, and accessible information that fits in a pocket
  • Written by a noted author, keynote speaker, and facilitator highly experienced in helping nurses in leadership roles

Facilitating Reflective Learning: Coaching, Mentoring and Supervision

Posted onAuthorKieran Lamb

Author: Anne Brockbank And Ian McGill.
Pages: 336 Size: 5.06 MB Format: PDF Publisher: Kogan Page Ltd
Published: 03 July, 2012
eISBN-13: 9780749465087

“Facilitating Reflective Learning: Coaching, Mentoring and Supervision” is written by two leading experts in the field. The text explains how coaching and mentoring works in different situations. The authors guide the reader through key learning theories; describe the different models available for coaching and mentoring; and, demonstrate how they can be applied in practice. In this completely revised new edition, robust theory is backed up by practical advice and numerous case studies. The coaching and mentoring skills used in different situations are clearly described. Ready to use resources include templates for contracting, reviewing and evaluating, as well as guidance on group dynamics for team coaching and group supervision. Advice is also included on sensitive areas such as the boundary between mentoring or coaching and therapy, and the desirability of supervision.

Essential midwifery practice: leadership, expertise and collaborative working

Posted onAuthorKieran Lamb

Author: Edited By Soo Downe, Sheena Byrom, Louise Simpson.
Pages: 249 Size: 1.44 MB Format: PDF Publisher: Wiley-Blackwell
Published: 29 October, 2010
eISBN-13: 9781444329230

Leadership, expertise, and collaborative working are fundamental aspects of efficient and effective healthcare. This book offers a comprehensive overview of the general theories, principles and points of good practice in each of these three areas. This general literature is then contextualised by theoretical and practical implications for maternity care, and illustrated with in-depth case studies of successful innovation and change in practice. Essential reading for all midwives, midwifery students, and others working in or studying maternity care, this book helps readers understand the theoretical underpinnings of effective leadership, expertise and collaborative ways of working. Special features: Part of the acclaimed Essential Midwifery Practice series A theoretical and practical exploration of the nature and application of leadership, expertise and collaborative working in midwifery Provides inspirational case studies of change and innovation Brings together national and international experts in the field.

EMQs for the MRCS Part A

Posted onAuthorKieran Lamb

Author: Sri G. Thrumurthy … [et Al.].
Pages: 176 Size: 1.76 MB Format: PDF Publisher: Oxford University Press
Published: 24 January, 2013
eISBN-13: 9780191656033

Specifically designed to help candidates revise for the MRCS exam, this book features 250 extended matching questions divided into 96 themes, covering the whole syllabus. Containing everything candidates need to pass the MRCS Part A EMQ section of the exam, the book focuses intensively on topics relating to principles of surgery-in-general, including peri-operative care, post-operative management and critical care, surgical technique and technology, management and legal issues in surgery, clinical microbiology, emergency medicine and trauma management, and principles of surgical oncology. The high level of detail included within the questions and their explanations allows effective self-assessment of knowledge and quick identification of key areas requiring further attention. Varying approaches to extended matching questions are used, giving effective exam practice and guidance through revision and exam technique. This includes clinical case questions, positively-worded questions, requiring selection of the most appropriate of relatively correct answers; `two-step` or `double-jump` questions, requiring several cognitive steps to arrive at the correct answer; as well as factual recall questions, prompting basic recall of facts.

Effective Leadership

Posted onAuthorKieran Lamb

Author: Denise Chaffer ; Foreword By Baroness Emerton.
Pages: 193 Size: 1.09 MB Format: PDF Publisher: CRC Press Inc – M.U.A.
Published: 23 March, 2016
eISBN-13: 9781498769648

While the investigations and reports which have followed recent health care scandals in the UK have highlighted the very important issue of addressing organizational culture and the need for more effective leadership at every level, patients and their families have struggled to comprehend how such things can occur in a health service that is supposed to be the envy of the world. This book has been written to address both the ‘why’ and the ‘how’, in the pursuit of excellence and accountability in health care leadership at all levels and in order to prescribe the most effective treatment for the problems that exist in the leadership of hospitals in the UK and beyond. Based on the principles that underpin ‘good medicine’ in the broadest sense, the text includes detailed assessment, diagnosis, review of the evidence and the application of the experiences shared by a group of senior successful health care leaders. Written for all leaders in health care, whether a shift leader in a clinical area, a department/ directorate leader, a senior executive, a commissioner, or in higher education and research, this book provides invaluable guidance on how to lead teams effectively, and impact and improve patient care.

Anytime Coaching: Unleashing Employee Performance

Posted onAuthorKieran Lamb

Teresa Wedding Kloster, Wendy Sherwin Swire

Pages: 155 Size: 2.39 MB Format: EPUB Publisher: Nbn International
Published: 15 May, 2015
eISBN-13: 9781567264814

Part of The Practical Leader series which offer a roadmap for individuals striving to achieve leadership effectiveness within the context of today’s complex world. Each book explores a different essential element of successful leadership, providing readers with insightful, real-world perspectives, as well as practical tools and techniques, to help them maximize their potential personally and professionally. This is an extremely practical, pragmatic, and wise book aimed at managers who wish to coach those around them…without delay!

The Complete Handbook of Coaching

Posted onAuthorKieran Lamb

Edited By Elaine Cox, Tatiana Bachkirova, David Clutterbuck

Pages: 505 Size: 13.85 MB Format: PDF Publisher: Sage Publications Ltd
Published: 23 April, 2014
eISBN-13: 9781473904132

This second edition provides the most comprehensive guide to the field of coaching, exploring a range of coaching theories and approaches, genres and settings, and professional issues. It supports trainees and professionals to identify and develop a personal style of coaching. Its three parts cover: * The theoretical traditions underpinning coaching such as cognitive-behavioural, Gestalt and existential * Contexts and genres such as life, executive, peer, team and career coaching * Professional issues such as ethics, supervision, continuing professional development, standards and mental-health issues. Written by leading international authors, each chapter makes links between theory and practice and includes discussion questions to facilitate reflection on the topic, further reading suggestions, and case studies. This new edition includes completely revised and updated chapters throughout, an additional emphasis on cross-cultural coaching and new chapters on Health and Wellness Coaching and Researching Coaching. The handbook is a unique resource that has helped thousands of practitioners and trainees from a variety of professions and multi-disciplinary backgrounds, including health, education, business and management and psychology, throughout their coaching career.

Becoming a Reflective Practitioner

Posted onAuthorKieran Lamb

Christopher Johns ; With Contributions From Sally Burnie, Simon Lee, Susan Brooks, Jill Jarvis And Others

Pages: 338 Size: 5.34 MB Format: PDF Publisher: Wiley-Blackwell
Published: 01 April, 2013
eISBN-13: 9781118492291

`Christopher Johns is an internationally recognised pioneer of reflective practice in nursing and health care` (Nursing Standard) Becoming a Reflective Practitioner provides a unique insight into reflective practice, exploring the value of using models of reflection, with particular reference to Christopher Johns` own model for structured reflection. Now in its fourth edition, this book has been completely revised and updated to include up-to-date literature and reflective extracts. Contemporary in approach, this definitive text contains a variety of rich and insightful reflective extracts that support the main issues being raised in each chapter, and challenges practitioners and students to question their own practice. Now with further scenarios and case studies included throughout, these extracts provide the reader with access to the experience of reflective representation helping to explicate the way in which reflective practice can inform the wider notion of professional practice. The fourth edition of Becoming a Reflective Practitioner should be essential reading to everybody using reflection in everyday clinical practice. Special Features New, fully updated edition of a seminal text in the field Includes an additional chapter looking at existing studies on reflective practice Scenarios and case studies provided throughout A practical guide to using reflection in everyday clinical practice

Beginning Reflective Practice

Posted onAuthorKieran Lamb

Melanie Jasper.

Pages: 234 Size: 5.65 MB Format: PDF Publisher: Cengage Learning – M.U.A
Published: 13 March, 2013
eISBN-13: 9781408098851

A title within the Nursing and Health Care Practice series, Beginning Reflective Practice provides pre-registration nursing and health care students with all the tools required to fully understand and develop skills for reflective practice, with the goal of becoming a successful reflective practitioner. Clearly written and highly accessible, this new edition includes a wide number of examples and illustrations to assist with learning and understanding, simple introductions to theoretical perspectives along with key developments in nursing including the growing role of e-learning technologies, the relationship between reflective learning and evidence-based practice, and the increasingly recognised linkage between reflection, professional judgement and accountability. Fully up-to-date in line with NMC standards, this is an indispensable text for every trainee reflective practitioner.

Advanced Nursing Practice and Nurse-led Clinics in Oncology

Posted onAuthorKieran Lamb

Farrell, Carole

Pages: 276 Size: 3.14 MB Format: PDF Publisher: Springer Verlag
Published: 01 January, 2017
eISBN-13: 9781315797502

Over the past ten years there has been a dramatic increase in new nursing roles and nurse-led clinics within oncology. This unique handbook is a comprehensive companion for nurses studying and practising at an advanced level in this emerging field.

This text outlines and discusses roles, responsibilities and skills related to advanced practice in oncology nursing – including leadership, communication skills and prescribing – linking throughout to the implications for clinical practice. It then provides a step-by-step guide to setting up and developing nurse-led clinics, looking in more detail at clinics focusing on surgery, chemotherapy, radiotherapy, clinical trials and follow ups, and providing an in-depth case example of a clinic set up for adjuvant Herceptin use.