Tag: knowledge management

Microsoft Teams For Dummies

Posted onAuthorJames Ryan

Author: Withee R.
Pages: 304
Format: PDF
Publisher: For Dummies 19/03/2020
eISBN-13: 9781119660569

Millions of people access Microsoft Teams every day to assist with the collaboration it takes to get work done. That number continues to grow thanks to the countless communication tools for working with associates inside and outside your organization you can find in Microsoft Teams. If you’re new to Microsoft Teams, start here. This book will give you must-have insight on chatting, file sharing, organizing teams, using video communication, and more. You’ll also see just how you should be doing things, with best-practice recommendations and ideas for integrating Microsoft Teams into your existing workflows. Learn your way around Microsoft Teams and set up the interface. Communicate via chat and video chat, inside and outside your org. Integrate Teams with other Office apps for seamless collaboration. Use Teams to optimize your meetings, build a knowledge wiki, and more! Microsoft’s shared workspace can help you get collaborative and stay connected to the people and files you need, whether you’re at your desk or on the go.

The Organizational Network Fieldbook: Best Practices, Techniques and Exercises to Drive Organizational Innovation and Performance

Posted onAuthorKieran Lamb

Author: Editors, Rob Cross … [et Al.]. Pages: 385 Size: 5.25 MB Format: PDF Publisher: Jossey-Bass
Published: 03 June, 2010
eISBN-13: 9780470627457

In this practical companion to the best-selling Driving Results Through Social Networks, the authors draw on their network-building activities in organizations such as ConocoPhillips, 3M, and the United States Department of Defense in order to provide a compilation of highly practical approaches to help leaders shift their focus from formal organizational structures to a better understanding of flexible networks.

Becoming a Lean Library: Lessons from the World of Technology Start-ups

Posted onAuthorKieran Lamb

Author: Jeremy Nelson. Pages: 162 Size: 1.16 MB Format: PDF Publisher: Chandos Publishing
Published: 07 December, 2015
eISBN-13: 9781780634609

Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage product development. Using techniques and philosophies pioneered by Toyota’s lean manufacturing success, Becoming a Lean Library provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change. Early chapters introduce the reader to the idea of lean start-ups in libraries, followed by chapters covering library systems, lessons from lean manufacturing, and the build-measure-learn model. Remaining chapters discuss technology change and DevOps as a lean strategy, while also giving the reader the opportunity to earn a professional online “badge” on the subject material of the book.

  • Introduces lean startup and lean manufacturing theory and practice
  • Applies Lean Startup Principles to Libraries
  • Allows readers to earn two Openbadges to demonstrate professional education accomplishment through social networking and for compensation purposes

Only book in its market that illustrates lean principles at work

Resonate: Present Visual Stories that Transform Audiences

Posted onAuthorKieran Lamb

Author: Nancy Duarte. Pages: 276 Size: 46.31 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 27 September, 2010
eISBN-13: 978111801487

Reveals the underlying story form of all great presentations that will not only create impact, but will move people to action Presentations are meant to inform, inspire, and persuade audiences. So why then do so many audiences leave feeling like they`ve wasted their time? All too often, presentations don`t resonate with the audience and move them to transformative action. Just as the author`s first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author`s approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you`ll convey your content with passion, persuasion, and impact. Author has a proven track record, including having created the slides in Al Gore`s Oscar-winning An Inconvenient Truth Focuses on content development methodologies that are not only fundamental but will move people to action Upends the usual paradigm by making the audience the hero and the presenter the mentor Shows how to use story techniques of conflict and resolution Presentations don`t have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate .

Ideas Are Free

Posted onAuthorKieran Lamb

Author: Robinson, Alan G, Dean M. Schroeder Schroeder, Dean M. Pages: 255 Size: 1.07 MB Format: PDF Publisher: Berrett-Koehler Publishers
Published: 09 January, 2006
eISBN-13: 9781605090177

The fact is, because they’re the ones doing the day-to-day work, front-line employees see a great many problems and opportunities that their managers don’t. But most organisations do very poorly at tapping into this extraordinary potential source of revenue-enhancing and savings-generating ideas.

Drawing on extensive research and experience in more than 300 organisations around the world, Alan Robinson and Dean Schroeder show precisely how to take advantage of the virtually free, perpetually renewable resource of employee ideas.

True excellence and sustainable competitive advantage—in every area, from productivity, to responsiveness, keeping costs low, quality and service delivery—is only possible with the attention to detail that comes from getting and implementing large numbers of ideas from employees.

Business Storytelling For Dummies

Posted onAuthorKieran Lamb

Author: By Karen Dietz, Phd And Lori L. Silverman. Pages: 387 Size: 12.24 MB Format: PDF Publisher: For Dummies
Published: 12 April, 2013
eISBN-13: 978111873028

Use storytelling to influence people and move them to action Need to get your point across? Get staff on board with change? Foster collaboration? Increase sales? Strengthen employee engagement? Build customer loyalty? Drive innovation and creativity? Capture best practices? Align people around a goal? Grow your business? Business Storytelling For Dummies can help you do this and more.

  • Expert advice with real-world examples
  • Proven case studies, tips, and templates
  • How to get results by capturing, crafting, telling stories, and more

The Idea-Driven Organization

Posted onAuthorKieran Lamb

Author: Alan G. Robinson, Dean M. Schroeder. Pages: 138 Size: 2.46 MB Format: EPUB Publisher: Berrett-Koehler Publishers
Published: 31 March, 2014
eISBN-13: 9781626561250

Most companies, if they solicit employee ideas at all, essentially just set up a suggestion box, which employees know from experience is where ideas go to die. So nothing happens. But innovation is not an option – it’s the key to survival. And innovation needs new ideas. So where are those ideas going to come from? Using numerous examples, Robinson and Schroeder argue that the employees who interact directly with your customers, make your products, and provide your services are in the best position to see where problems exist and what improvements and new offerings would have the most impact. Robinson and Schroeder explain how leaders can build the kind of idea-driven company capable of implementing 50 to 100 or more ideas per employee per year. Drawing on their work with companies world-wide, they show what’s needed to put together a management team open to grassroots innovation and describe the strategies, policies, and practices that encourage – and those that discourage – employee ideas. They detail exactly how high-performing idea processes work and how to design one customized for your organization – including advice for teaching people how to come up with new ideas. The best ideas may come from the bottom, but they have to be systematically solicited from the top.

Summary The Idea-Driven Organization – Review and Analysis of Robinson and Schroeder’s Book

Posted onAuthorKieran Lamb

Author: Businessnews Publishing Pages: 25 Size: 1.35 MB Format: EPUB Publisher: Must Read Summaries
Published: 01 July, 2015
eISBN-13: 9782511036068

The must-read summary of Alan Robinson and Dean Schroeder`s book: “”The Idea-Driven Organization””.This complete summary of the ideas from Alan Robinson and Dean Schroeder`s book “”The Idea-Driven Organization”” details how the best ideas to improve a business often come from the front-line. According to Robinson and Schroeder, you should listen to these ideas and apply them. This is exactly what an idea-driven organisation does. For this concept to work, organisations must have systems in place to push and pull these ideas.There are five steps to building an idea-driven organisation:1. Understand the power of front-line ideas2. Realise this needs different leadership3. Align your strategy and management4. Implement your front-line idea system5. Use these ideas to innovateAdded-value of this summary:

  • Save time
  • Understand the power of front-line ideas
  • Build an idea-driven organisation and benefit from innovative ideas

To learn more, read ”The Idea-Driven Organization’ and start listening to those that know your business the best!

Implementing Evidence-Based Practice in Healthcare

Posted onAuthorKieran Lamb

Author: Edited By Gill Harvey And Alison Kitson. Pages: 241 Size: 1.13 MB Format: PDF Publisher: Routledge Ltd
Published: 24 March, 2015
eISBN-13: 9780203557334

The successful implementation of evidence into practice is dependent on aligning the available evidence to the particular context through the active ingredient of facilitation. Designed to support the widely recognised PARIHS framework, which works as a guide to plan, action and evaluate the implementation of evidence into practice, this book provides a very practical `how-to` guide for facilitating the whole process. This text discusses:

  • undertaking an initial diagnosis of the context and reaching a consensus on the evidence to be implemented;
  • how to link the research evidence with clinical and patients` experience and local information in the form of audit data or patient and staff feedback;
  • the range of diagnostic, consensus building and stakeholder consultation methods that can be helpful;
  • a description of facilitator roles and facilitation methods, tools and techniques;
  • some of theories that underpin the PARIHS framework and how these have been integrated to inform a revised version of PARIHS Including internationally-sourced case study examples to illustrate how the facilitation role and facilitation skills have been applied in a range of different health care settings, this is the ideal text for those interested in leading or facilitating evidence based implementation projects, from the planning stage through to evaluation.

Handbook of Organizational Learning and Knowledge Management

Posted onAuthorKieran Lamb

Author: Edited By Mark Easterby-Smith And Marjorie A. Lyles. Pages: 721 Size: 4.24 MB Format: PDF Publisher: John Wiley & Sons Inc
Published: 17 August, 2011
eISBN-13: 9781119977902

The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from the leading experts in organizational learning & knowledge management the volume provides a unique and valuable overview of current thinking about how organizations accumulate `knowledge` and learn from experience. Key areas of update in the new edition are: Resource based view of the firm Capability management Global management Organizational culture Mergers & acquisitions Strategic management Leadership.

Expert Internet Searching, 5th ed.

Posted onAuthorKieran Lamb

Author: Bradley, Phil Pages: 248 Size: 1.98 MB Format: PDF Publisher: Facet Publishing
Published: 23 June, 2017
eISBN-13: 9781783302499

In an environment where increasing amounts of information (and fake news) flood the internet on websites and social media, the information professional’s job is getting harder. It is important that they are skilled at finding and using the appropriate information and assisting users in working out what information they need and the best way of getting it. Expert Internet Searching provides library and information professionals with in-depth practical information on how to search the internet quickly and effectively to help their users and make their lives easier.

Now fully revised for its fifth edition, this book covers the basics of search before going into detail on how to run advanced and complex searches using a variety of different search engines. This edition has been updated to include current trends in search, such as social media search, fake news, and discussion of the authority and validity of search results. It will ensure that information professionals, whether complete beginners or more experienced, are able to work efficiently to obtain accurate information in a timely fashion.

Key topics covered include:

  • an introduction to the internet and search engines
  • the Google experience and a discussion of its disadvantages
  • directory, clustering and similarity search engines
  • visual and image search engines
  • specialized search engines incorporating academic search and services for children
  • academic and other specialized search engines
  • news-based search engines including traditional media resources and a discussion of fake news
  • social media search engines
  • hints and tips on better searching.

Evaluating the Impact of Your Library

Posted onAuthorKieran Lamb

Author: Sharon Markless And David Streatfield. Pages: 288 Size: 997 KB Format: PDF Publisher: Facet Publishing
Published: 23 December, 2012
eISBN-13: 9781856048941

Assessing impact is increasingly critical to the survival of services: managers now require comprehensive information about effectiveness, especially in relation to users. Outlining a rigorously tested approach to library evaluation and offering practical tools and highly relevant examples, this book enables LIS managers to get to grips with the slippery concept of service impact and to address their own impact questions in their planning. The 2nd edition is fully updated to include international approaches to qualitative library evaluation, new international research, and current debates on the evolving nature of evaluation, as well as reflections on the importance of involving stakeholders and of evaluation to guide advocacy. Key topics include:

  • The demand for evidence
  • Getting to grips with impact
  • The research base of this work
  • Putting the impact into planning
  • Getting things clear: objectives
  • Success criteria and impact indicators: how you know you are making a difference
  • Making things happen: activities and process indicators * Thinking about evidence * Gathering and interpreting evidence
  • Taking stock, setting targets and development planning
  • Doing national or international evaluation
  • Where do we go from here?

Readership: Practising library and information service managers and policy makers in the field. LIS policy shapers and managers in public, education (schools, further and higher education), health and special libraries and information services working in any country or internationally and people engaged in professional education in the field such as lecturers or students.

Computer Networks and Internets

Posted onAuthorKieran Lamb

Author: Douglas E. Comer. Pages: 668 Size: 5.1 MB Format: PDF Publisher: Pearson Education M.U.A.
Published: 26 February, 2016
eISBN-13: 9781292061825

Appropriate for all introductory-to-intermediate courses in computer networking, the Internet, or Internet applications; students need no background in networking, operating systems, or advanced mathematics. Leading networking authority Douglas Comer presents a wide-ranging, self-contained tour of the concepts, principles, and technologies that enable today’s Internet to support applications ranging from web browsing to telephony and multimedia. Comer begins by illuminating the applications and facilities offered by today’s Internet. Next, he systematically introduces the underlying network technologies and protocols that make them possible. With these concepts and technologies established, he introduces several of the most important contemporary issues faced by network implementers and managers, including quality of service, Internet telephony, multimedia, network security, and network management. Comer has carefully designed this book to support both top-down and bottom-up teaching approaches. Students need no background in operating systems, and no sophisticated math: Comer relies throughout on figures, drawings, examples, and analogies, not mathematical proofs. Teaching and Learning Experience This program will provide a better teaching and learning experience-for you and your students.

  • Broad Coverage of Key Concepts and Principles, Presented in a Technology-independent Fashion: Comer focuses on imparting knowledge that students will need regardless of which technologies emerge or become obsolete.
  • Flexible Organization that Supports both Top-down and Bottom-up Teaching Approaches: Chapters may be sequenced to accommodate a wide variety of course needs and preferences.
  • An Accessible Presentation that Resonates with Students: Comer relies throughout on figures, drawings, examples, and analogies, not mathematical proofs.
  • Keep Your Course Current: Content is refreshed to provide the most up-to-date information on new technologies for your course.

Transparency: How Leaders Create a Culture of Candor

Posted onAuthorKieran Lamb

Author: Warren Bennis, Daniel Goleman, James O`Toole ; With Patricia Ward Biederman. Pages: 146 Size: 862 KB Format: PDF Publisher: Jossey Bass Ltd
Published: 30 April, 2008
eISBN-13: 978047036827

In Transparency , the authors a powerhouse trio in the field of leadership look at what conspires against “a culture of candor” in organizations to create disastrous results, and suggest ways that leaders can achieve healthy and honest openness. They explore the lightning-rod concept of “transparency” which has fast become the buzzword not only in business and corporate settings but in government and the social sector as well. Together Bennis, Goleman, and O`Toole explore why the containment of truth is the dearest held value of far too many organizations and suggest practical ways that organizations, their leaders, their members, and their boards can achieve openness. After years of dedicating themselves to research and theory, at first separately, and now jointly, these three leadership giants reveal the multifaceted importance of candor and show what promotes transparency and what hinders it. They describe how leaders often stymie the flow of information and the structural impediments that keep information from getting where it needs to go. This vital resource is written for any organization business, government, and nonprofit that must achieve a culture of candor, truth, and transparency.

Delivering Research Data Management Services: Fundamentals of Good Practice

Posted onAuthorKieran Lamb

Author: Edited By Graham Pryor, Sarah Jones And Angus Whyte.
Pages: 256 Size: 3.99 MB Format: PDF Publisher: Facet Publishing
Published: 23 April, 2014
eISBN-13: 9781783300242

The research landscape is changing, with key global research funders now requiring institutions to demonstrate how they will preserve and share research data. However, the practice of structured research data management is very new, and the construction of services remains experimental and in need of models and standards of approach. This groundbreaking guide will lead researchers, institutions and policy makers through the processes needed to set up and run effective institutional research data management services. This ‘how to’ guide provides a step-by-step explanation of the components for an institutional service. Case studies from the newly emerging service infrastructures in the UK, USA and Australia draw out the lessons learnt. Different approaches are highlighted and compared; for example, a researcher-focused strategy from Australia is contrasted with a national, top-down approach, and a national research data management service is discussed as an alternative to institutional services. The key topics covered are: research data provision; options and approaches to research data management (RDM) service provision; a spectrum of roles, responsibilities and competences; a pathway to sustainable research data services; the range and components of RDM infrastructure and services; case studies of Johns Hopkins University, University of Southampton, Monash University, the UK Data Service and Jisc Managing Research Data programmes. This book will be an invaluable guide to those entering a new and untried enterprise. It will be particularly relevant to heads of libraries, information technology managers, research support office staff and research directors planning for these types of services. It will also be of interest to researchers, funders and policy makers as a reference tool for understanding how shifts in policy will have a range of ramifications within institutions. Library and information science students will find it an informative window on an emerging area of practice.