The PRACTICE Model of Coaching: Finding the Best Solution to a Problem – Mind Tools

If someone asked you for the best way to drive from point A to point B, you wouldn’t advise him just to get in his car and start driving. He’d probably end up lost!

The same is true when you’re coaching team members. You need to work with them to find the best route from problem to solution, dividing what they need to do along the way into easy, manageable steps. The PRACTICE model of coaching helps you do this.

http://www.mindtools.com/pages/article/practice-model-of-coaching.htm

Managing 3 Types of Bad Bosses – Harvard Business Review

On a chilly Paris morning some years ago, I was talking to a group of young managers about building high-performance teams. As our conversation progressed, I asked them why they hadn’t already executed some of the ideas we had been talking about. I was completely taken aback by the response: Most blamed their bosses for their inertia. They felt that they had the worst kind of supervisors, and there was no way to get past them. That night, I thought long and hard about the discussion, and had to agree that bad bosses can deflate the best intentions, disable the most enthusiastic people, and freeze the hottest ideas. But I wondered how widespread the problem was. To find out, I reached out to my network using social media. The response was overwhelming, suggesting that the problem was widespread and worthy of analysis.

https://hbr.org/2014/12/managing-3-types-of-bad-bosses/

 

Conquer Your To-Do List with Your Phone – Harvard Business Review

Whether you have an effective way of managing your tasks or if you’ve never been able to get the right tool for the job, making smarter use of your smart phone can make your life a lot easier. Phone-based task management is effective because it helps with three challenges: capturing tasks before you’ve forgotten about them, being reminded to do the task at the right time, and differentiating between little to-dos and important projects.

https://hbr.org/2014/12/conquer-your-to-do-list-with-your-phone

 

On the brink of Something special? – Health Management and Policy Alert

This report is the result of a nine-month analysis which examined a range of NHS organisations, including foundation trusts, trusts, community healthcare trusts, ambulance trusts and clinical commissioning groups to understand the patterns of social media use by different levels in the organisations.

http://jbmccrea.com/wordpress/wp-content/uploads/2014/12/State-of-Social-Media-in-the-NHS.pdf

 

Staff satisfaction and organisational performance: evidence from a longitudinal secondary analysis of the NHS staff survey and outcome data – Health Services and Delivery Research

This study tested the later stages of a well-established HRM model, testing whether or not there was evidence of causal links between staff experience and intermediate (staff) and final (patient and organisational) outcomes, and whether or not these differed in parts of the NHS. It used large-scale longitudinal secondary data sets in order to answer these questions in a thorough way. Overall, the research confirmed many expected links between staff experiences and outcomes, providing support for that part of the overall HRM model in the NHS. However, conclusions about the direction of causality were less clear (except for absenteeism). This is probably due in part to the relatively blunt nature of the data used.

http://www.journalslibrary.nihr.ac.uk/__data/assets/pdf_file/0009/130959/FullReport-hsdr02500.pdf

Improving care and patient experience using value-based interviewing – The Health Foundation

Case Study: Oxford University Hospitals NHS Trust is using value-based interviewing to ensure they recruit staff who fit the organisation and its values, an approach that’s seeing some positive early results.

http://www.health.org.uk/news-and-events/newsletter/improving-care-and-patient-experience-using-value-based-interviewing/?utm_source=charityemail&utm_medium=email&utm_campaign=december-2014&pubid=healthfoundation&description=december-2014&dm_i=4Y2,31R5C,EREAL1,AYCYD,1

 

Compassion, dignity and respect are fundamental aspects of care, not add-ons – The Health Foundation Blog

When it comes to compassionate care, ‘often the simplest gestures make a difference, such as holding a patient’s hand before an operation’ says Jane Jones, Assistant Director at the Health Foundation. However, the smallest things can also mar an experience of care, as she knows from personal experience. She explores why treating people with compassion sits at the very heart of good care.

http://www.health.org.uk/blog/compassion-dignity-and-respect-are-fundamental-aspects-of-care-not-add-ons/?utm_source=charityemail&utm_medium=email&utm_campaign=december-2014&pubid=healthfoundation&description=december-2014&dm_i=4Y2,31R5C,EREAL1,AYCYD,1

 

The Hard Data on Being a Nice Boss – Harvard Business Review

There’s an age-old question out there: Is it better to be a “nice” leader to get your staff to like you? Or to be tough as nails to inspire respect and hard work? Despite the recent enthusiasm for wellness initiatives like mindfulness and meditation at the office, and despite the movement toward more horizontal organizational charts, most people still assume the latter is best.

https://hbr.org/2014/11/the-hard-data-on-being-a-nice-boss/